Wendy’s

If I can give this restaurant zero stars I would. I sat at the speaker in the drive-​through window for five minutes without even being told Haley please wait or I’ll be with you just a moment. I ended up driving off without even having anyone acknowledge my existence. This is not the first time this is happened at this Wendy’s. However it will be the last is I refused to eat here again.

I love this location. Best service I have ever gotten at a fast food Resturant. Been coming here for a few years and every time my service is just as good! Keep it up guys!

I’ve ordered spicy chicken nuggets here multiple times. I’m not sure why I keep trying. They always give me regular nuggets, which I don’t want. I guess it’s my own fault for not checking before I drive away. If you don’t have them, take them off of your menu!

I’ve been to this restaurant twice and was disappointed both times. The first time, I drove-​through ordered the 4 for 4 meal, and the employee almost sent me home without giving me my drink. Not a big deal, but then when I got home I found that my 4 for 4 meal was a 3 for 4, as there was no burger in my bag. Went back today and again the drive through employee tried sending me of without my drink. When I asked for my sprite, I got an eye roll instead of an apology, and a cup full of carbon water.

Excellent visit today. Ordered a couple frostys some fries nuggets and burgers. The order came out very quick and the burgers were customized to how I like them. The bacon was warm crispy and delicious. The frys were hot and fresh. I would recommend that management look into their cashiers. Having one saying he is tired, doesn’t want to be there, and complaining to all the customers will not be good for business.

The Wendy’s website says «open late till 2 am.» Went there at 1245. Lady in the drive thru said they close at one. They said «we don’t have ice cream and I’m not about to stand here and make chicken nuggets.»
Your website is totally wrong and this lady was completely rude. «I’m not about to stand here and make chicken nuggets.» And you want $ 15 an hour? Your job is to make chicken nuggets.
You guys gotta figure it out. Having people like this as the face of your company is pathetic.

so I ate here and the food was really cold and not fresh. Do not eat here it’s so horrible. although the cash register guy was really nice.

Overcharged me and didn’t give me a receipt so I didn’t know until I checked my account that night.

Do yourself a favor and avoid this place if you can. I stopped and I was the only one there. I should have known. Every table was dirty. Kind of disgusting actually. I ordered my meal. 8 bucks and some change. my burger was dry but better than raw I guess. My frys were burnt so bad I took them back. I waited and waited and no one noticed me. FINALLY someone helped me. By the time I got new frys my burger was almost done. This location is the old style where they still give you your drink. it needs a makeover BALDLY. THE girls who served me were nice enough… no issues there. They just need some SERIOUS help.

This location doesn’t have the magic drink machine or even a self serve drink machine at all. Otherwise, standard Wendy’s.

Decided to try the latest craze and had the bacon cheese burger pretzel sandwich. It was pretty darn good.

Wendy’s should NOT allow this location to operate! I pulled up to the drive-​thru tonight and a young girl on the speaker asked if I could wait. I waited about four minutes while two cars pulled up behind me. and waited. Finally, I ordered. I could barely understand the girl through the speaker, but I managed. I rolled up to the window and the girl took the orders for those behind me – very efficient, actually. Then a rather large middle aged woman came up to the window and the girl disappeared. I watched through the window as a middle-​aged man watched french fries fry. The transaction went well (they took my money just fine). Then I pulled into the parking lot to eat my food – I really only treat myself to Wendy’s once every month or so, but it has to be HOT.
My burger was warm but dry and squished. Oh well. I was looking forward to my fries and I was so excited when I pulled them out of the bag to see that they were overcooked – I love my fries crispy but rarely request this. Then I ate the first fry and spat it out – it must have been an old fry that was sitting at the side of the fryer. Then I ate another… sure enough, the reason the fries were well done is because the man at the fryer had taken COLD OLD fries and put them back into the fryer to re-​warm them! DISGUSTING! I threw them out.
This is actually the fourth bad experience at this Wendy’s location. out of four. AVOID, AVOID, AVOID! No doubt they’re having staffing and other issues, they’re DISGUSTING! Oh, but at least my order was «correct» this time – the trick to getting your order right is to only order three items.
I’m now waiting for the food poisoning to hit. This location obviously has no idea as to how to handle food properly.

Have turned three orders into complete abortions. Contacted corporate which got the store manager/​operator in touch with me, but that was as bad as the service due to the person not having the ability to form basic sentences nor properly spell much of what he was trying to say in the email. If this is any indication of what Wendy’s believes to be quality, I fear for the shareholders.
Seriously, how can you screw up three separate orders made over the course of 60 days by one person. This has to be some record or perhaps I’m on a gag show that captures folks on film being blown away by inept service.

Stopped here today with my 7 year old grandson for lunch today. He had a kid’s meal cheeseburger, fries, and frosty. They forgot to put the toy (in this case a book) in his kid’s meal. This is a big deal to a 7 year old. I went up and asked after we were done eating and they gave me the little book.
I had a small frosty and junior cheeseburger. It was exactly the same thing as the kid’s meal burger but had a scrap of red onion on it. But, for $.99 it was OK.
Service was horribly slow and ALL of the food was way over salted. The dining area was sort of dingy and the tables had not been cleaned. The windows and doors looked like they had not been cleaned in a very long time.

It’s Wendy’s but I have to say I love their Apple Pecan chicken salad and the new W burger. This location appears to have all new staff and a new face lift because we have had few issues in the past couple of months. And we are starting to get to know the employees that work the Drive-​thru. Haven’t had a W burger yet? May I suggest you try one.

Their two star review is not surprising at all.
Good service and fast food is somewhat of an oxymoron, however, this is just unacceptable. I stopped in for lunch today, get away from the office for a few and have a chicken sammy, their spicy chicken sandwich is really good.
1. No greeting or smile from any single staff member.
2. There were a few people in line waiting to be helped, took a few moments, as apparently it takes three employees to read an order ticket and pour a coke.
3. It took almost 10 minutes for my turn in a line of 4 people.
4. Ever single table was a mess and chair all over the place.
5. My food was practically thrown at me, and minus the sauces that I requested.
6. And I am pretty sure he sour puss behind the counter scowled at me as I rolled my eyes in disgust at what was going on.
It’s hard to disappoint at a fast food establishment, as I am sure we are all going in with pretty low expectations to begin with, but honestly, just a hello and smile would have made a world of difference here.

Messed up on all three things I ordered and they didn’t care, when I mentioned it.

They can be a bit slow with their breakfast service here at this Wendy’s, but have had no other problems getting their regular items.