Tracy’s Auto Body

Over the years I’ve used about 7 different auto body shops in the Tempe area for my armada of new and older vehicles. Some for damage by other drivers. Some for damage caused by me. Some for custom design work. Some for aftermarket installs to add new technology.
Tracy’s is the best auto body shop I have ever used. I recommend them without hesitation. Their estimates are complete and accurate. Their workmanship is superb. They treat you with respect. If they make an error, they tell you. They will never do anything dishonest. Listen to their advice. They will not steer you wrong.
You can absolutely trust Chip Tracy and Troy Petty and their outstanding team of highly skilled technicians. Even though they are a smaller-​sized shop, they are world class in all areas of their business.

They did a nice job for a great price. It took longer than planned but they encountered some challenges with the repair. They did not charge me for the extra work required and even took a little off for the inconvenience. They were nice to work with. Car doors look brand new.

I had a minor issue (loose interiors panel) reattachment today and they exceed my expectations again with their friendly honest service. Big thanks to everyone at Tracy’s!

I’ll just put it simply. The pricing is fair, they’ll treat you well, and the work is high quality. I will return without hesitation if/​when I need more body work, and I would recommend Tracy’s to anyone.

Chip The owner is Awesome!!! I came in because my bumper needed to be pushed back in and i had a dent all on the same side from a pole im guessing. anyways i went to the shop and when i walked in a was greeted immedately by a man. he says how can i help u young lady and i said well im not sure i was hoping u could give me an estimate on a dent ony truck… he says alright lets take a look. so he comes out and looks and he goes i ll be right back… he comes with tools and proceeded to find the right clip or bolt or whatever hooks those things together… he went to the back around four times even tho it was hotter than hades outside. so when he was done the fender looked a hellava lot better. than he says is ok if i email u the quote so i dont take up ur whole lunch break. i was impressed because i didnt even tell him i was on my lunch lol which i was:-) so u tried given him a tip for his time and how he snapped on my bumper/​fender/​something and he would have none of that! again very impressed amd at that time is when i found out he was the owner!!! Needles to say i will be going back to have the dent worked on!!! Thanks again Chip!!!

Thank you Chip– This place is awesome. I’m a really recent widow and took my car to the car wash Saturday for the 1^st time since my husband died. Of course something had to happen I lost a piece of door molding. I purchased the part I needed from Ford but had no idea how to install it. I had some work done at Tracy’s about 2 years ago and they were wonderful then so I thought I would call & ask if they could install the part and what they would charge. I talked to Chip on the phone and he said to bring it in and he would take a look and let me know. I showed up with no appointment and it was Chip that looked at my car. I asked if they could do this, when and how much. He said right now and all he asked for was a handshake and a smile, gave him the keys and he said about 10 minutes. Less than 5 minutes later he had my car back at the door everything done. If you need any type of body work done, this is the place to go to. They are the best!!! Again thank you Chip you made a bad situation for me way less stressfull

Incredibly happy I found this place. Although getting your car repaired is never fun or convenient, Tracy definitely makes the process painless and worry-​free.
I am always impressed with the quality of their work, their customer service, and their honest, reasonable pricing.
I wouldn’t (and don’t) go anywhere else for auto body repairs.

Despite my best efforts to keep our 2015 Honda ODY looking perfect, it was involved in a minor accident. After the last auto body repair experience I had with Service King, my heart rate instantly increased! I did not want another poor repair or insurance night mare! Then I remembered Chip Tracy, and after a quick google search, I found his shop. I did some additional research and found STELLAR reviews on Unilocal as well as Google.
I called to make an appointment and was impressed at the way Nick, handled my call. Soon after the call, I brought my car in for an estimate. Troy quickly provided an estimate and helped me through the rest of the process.
My car was ready ahead of schedule and waiting for me when I went to pick it up. As I pulled into the parking lot I expected to see inconsistent gaps, paint marks, black trim pieces painted over, tape marks, a different colored sagging rear bumper, (all the things I experienced at Service King), however my car was PERFECT! There is no evidence of an accident, a repair, or that it had been damaged at all! It looks like new!
Chip’s team did an AMAZING job, took care of my vehicle, and made the experience 100 times more pleasant than expected.
Thank you Chip, Troy, and Nick! You guys are awesome! I hope I don’t need you again, however will definitely come back when/​if I do!

Very friendly people and very competitive price. They did an outstanding job — 3 layer pearl paint on door repairs and it looks just like new. They were done on time with great communication. HIGHLY RECOMMENDED!

Super nice people, truly care about customer satisfaction. Friendly and do a great job, couldn’t have asked for a better experience.

I’m not a car guy, so I was a little bit apprehensive when I was entering the shop. I had a dent in my fender that was blocking my passenger door from being able to open. When I explained my problem, the employee helping me (Chip) quickly fixed the dent for free and sent me on my way. I offered to pay and he told me not to worry about it.
As someone who went into the situation fearful they would be ripped off, it was a great experience to be treated well and have my problem solved for free

Not only did they fix my front corner panel good as new, they vacuumed and detailed my car too! Felt like I was driving it home from the dealership all over again. Hope I never need to, but I would take my car there again in a heartbeat. Thanks guys.

While driving home from work last week my car developed a loud noise that sounded like I was dragging something. When I arrived at home I got out and looked under the car and sure enough, a piece of plastic was hanging from beneath the fender.
The next morning I drove to work and left my car with collision center of a Toyota dealer that conveniently was across the street from work. They had my car all day and when I walked over to get the estimate it was $ 856 and they would need my car for 3 days!
That same evening I had to pick up my dog from Dog Days of Tempe and I drove past Tracy’s Auto Body and the next morning I called. Boy, was I happy I did. I drove there after work and Chip, the owner, walked out to my car looked underneath at the area and we went back into his office as he worked up the estimate. I loved the setup they have too. I had a monitor in front of me so I can see the prices and parts as Chip entered them into the computer.
The price for this repair, get ready for this people, $ 141. I authorized Chip to order the parts needed and a couple of days later he called and said the parts were in. I drove back and waited while they did the repairs and I was out of there in 45 minutes.
Tracy’s is a family owned business and one of his daughters runs the front office and was very nice as was her sister that was working in another section of the building. Customer service is top notch and I really felt comfortable there.
They also have a car detailing serviced in the building called JT’s Auto Detailing which is owned by a son. I plan on getting my car detailed in the coming months and know I’ll get the same outstanding service from JT’s.

Excellent business. I HIGHLY recommend this place. Chip is great, very personable and professional. I have been to Tracy’s several times for minor auto body work and the prices are fair, the work is done quickly and I am treated very well. True professionals and a business you can trust.

My ’03 BMW 530i was badly oxidized from sitting in our hot AZ sun every day. I got a couple of estimates and decided to go with Tracy’s. Chip was very courteous and helpful providing advice as to how to best take care of the few repair spots on my car that also needed attention in addition to the paint. I felt very comfortable with Chip, you can tell he is an honest individual and cares about your car. It is obvious that he has lot of experience doing body and paint work and I knew I was going to get a high quality product. I am very picky about how my car looks and Chip went above and beyond to make sure every detail was addressed. I have owned this car since it was new and honestly the paint looks as good as it did when it was brand new. The color is perfectly matched and the quality is excellent. I would recommend Tracy’s Auto Body to anyone looking for a quality product at a great price. They do amazing work and they are also very friendly and easy to do business with. They truly care about your car!

My daughter’s brand new 2014 jeep Wrangler was damaged and in need of body work repair. I am a firm believer in having the manufacturer’s dealer make all repairs as they would have the best facilities and resources to do so. A friend of mine recommended Tracy’s as a better option. I have seen their work and thought it to be a good finished product so, I decided to get an estimate from them and the dealer. Tracy’s was lower so I chose them and was given a quick choice of accommodating appointments. I set it up and the work was completed ahead of schedule and looked like it just came off the showroom floor. They have convinced me my thinking the dealer’s work was the way to go was completely inaccurate and my choice in using them was by far an excellent decision. I will highly recommend them to everyone I know who is in the market for any and all auto body work. Superb job!!!
J

Tracy’s was amazing! I’m never going to the insurance recommended shop ever again, just Tracy’s. They worked with me to get the deductible out of pocket into my price range, and at the same time managed to get me a great price on clear coating the rest of the paint on my car. I got in an accident, and Tracy’s managed to repair my car to a point where it looks better than the day I bought it. Thanks Chip and Aaron for working hard in getting my baby baby back to pristine condition!

Chip is an honest man and extremely courteous! I was in a pinch after an accident, and he was a huge help! I would recommend him to anyone.

Tracy is great! –I walked in (no appointment necessary) and he had my estimate done very quickly. He is extremely knowledgeable about cars, even my old SAAB! He found the right parts and was able to e-​mail me the estimate so I could get my insurance company going on my claim (the AZ dept of risk management needed a second opinion to begin repair payment, because I was hit by a state-​owned vehicle).
He understood my situation and was really comforting, because he is an expert at the insurance process.
– As he pulled up the parts he had a second screen on his desk facing me so I could see exactly what the parts were, what they looked like, where they fit on the car, if they were in stock or discontinued, and their actual cost. Then he discounted the cost or painting the parts on the estimate to meet my insurance company’s rate, without my asking.
Plus the estimate was FREE! –no hassles. *sigh of relief*

Chip Tracy, the owner is very knowledgable, friendly, easy to talk to.
I had my bmw fixed at his shop. They were quick, easy to deal with, reliable, and cost effective.
Great job folks!