Tempe Park Place Apartments

It used to be so much better when it was «Fernwood» but the new management company «greystar» messed it up! Very unprofessional staff, not quite nice people working there, terrible in communicating with customers. the girl who usually works there doesn’t know what the heck is going on most of the time and it’s absolutely useless help! they do not care about customers or renters.
But, nice and decent apts, good rent rates compare to other complexs if you’re looking for a small apt in for one or two person in a good neighborhood.

do not rent here… these places are infested with roaches and they say they have free pest removal but good luck getting them here. i scheduled for them to come 3 weeks ago and was told between 10:30 and 11:30 am and missed a whole day of work because they never showed up and i wasn’t willing to let them spray pesticides in my house with my cat without me being here to know what they are spraying, where they are spraying and what dangers there are being that i have a cat. i waited until the next wednesday that i had off to schedule again. again i was told they would be here in between 10:30 am and 11:45 am so i rescheduled my physical therapy appointment for 2 pm. at 12:45 pm i call to check and see if they are coming and am told on the phone that they dont know what time the pest control company comes and that they told me that originally which they didnt. i tell them that i have an appointment and ask them to call me when they arrive. i get a call saying they have arrived as i get to my appointment and tell them i will be back in an hour at which point im told they will check and make sure they will be here for that long and will call me back if they wont. i skip the massage at the end of my appt to make sure im going to be back in well under and hour. they call me 30 minutes after the 1^st conversation and say they are done where am i. i tell then i’ll be back in less then 20 minutes and am told they won’t ask them to wait even though i’ve spent almost 15 hrs waiting over 2 days for them not to show up when i was told they would and again tell me its my fault because i won let them in without me being there. i ask for the number to management and am told they dont know it until i called them on there bs and all the sudden they had the number they said they didnt. i have been trying to call greystar community which is the management company but can only get to voice mails, no live people. worst customers service i’ve ever seen

The office staff ARE AMAZING and the maintenance crew are so kind and attentive! I have lived in Fernwood since February of 2013 and LOVE IT. Every place has small things wrong, but I am giving 5 stars because no matter my issues, the staff has always helped me and never once been rude or discourteous to me or my 3 daughters. I highly recommend this establishment. Yes parking can be difficult and laundry is in high demand, but what apartment doesn’t have those issues… they dedication the staff have to making this my home over sees any petty issue of not owning my own home.

Great apartments. They have an assortment of different sized apartments (1 – 2 bedroom, 1 – 2 bathroom), and a large community. There are a variety of people who live here, and the residents typically get along very well. Noise has never been a problem for our building (I’m not sure about other parts of the apartment complex, but I’ve never heard any complaints).
There are two pools, a community center, a workout facility, storage closets (that come with each apartment), community grills & picnic tables, and laundry facilities. Laundry is paid for using a card that you can put money on… Fernwood gives you the card and I think about $ 5 when you get your apartment.
Also, utilities are included in the rent! That’s really wonderful. Great air conditioning /​heating system in the apartments.
The staff is extremely friendly and very helpful.