Sunwest Appliance Distributing

This is what buying a 5,000 Viking refrigerator gets you.
1. only two «certified techs available»…so you get to wait 4 days for someone to show up initially (after your whole fridge has spoiled).
2. That person shows up and tells you that you have a Freon leak… it will be 10 days for the part to show up, and then another 5 days before a tech will be able to come out.
3. On day of scheduled appt, recieve call stating (we never got the part we needed, it will be another 5 days.)
4. Tech «fixes» fridge for $ 400 dollars
5. 4 days later same problem reoccurs.
6. call service manager and speak to assistant that says «he and the techs are in training for the next 2 days» and is unavailable to speak to you…
So recap…$ 5,000 fridge, 3 weeks of no food in the house, inappropriate diagnostics from the «certified» technicians, and a Service manager who is Unavailable to speak to you…