SubiWorx

Great place great work and great people I recommend this place for anyone with a Subaru

Whatever you need done on your subaru these are the guys. They are reliable, explain everything, go the extra mile and you can’t beat their prices. This is the relationship you wish you could have with your mechanic.
We are on a roadtrip around the USA and driving from Vermont were starting to see some issues including a major oil leak. We had previously been to 2 different mechanics that gave us two different diagnosis. Upon driving in the owner came out and immediately popped the hood and took out the oil pressure switch and showed me, «yup this is leaking» No waiting, no here’s the issue… he showed me the issue. So we left our car overnight and asked him to change the spark plugs, rotate the tires and fix the headlights which blew the day before.
They were solidly booked but since we were on a road trip passing through they stayed til 8pm the next day to work on our car and get it back to us. When we showed up they put it on the lift and brought me under the car to show me a bushing that eventually would need replacement and other things we would want to think about in regards to maintaining it and keeping us on our roadtrip. I’m pretty sure they polished our headlights and didn’t mention it because they were so much brighter and they didn’t replace the bulbs. I heard from the guy that sent us there, «ya thats what they do» They go the extra mile because they love subaru’s and you can tell. I was surprised at what they charged us, they could have easily tripled it and most garages would have but they are not about screwing their customers, they are about getting them back on the road.
This is the best experience we’ve had with a mechanic hands down.

The SubiWorx guys are the best.
my Wife Carla was driving her 2003 outback up on Shea Blvd when all the sudden the engine just quit and she came to a rolling stop into the near by parking lot. make a long story short I knew it needed a new head gasket, but I also knew from the way it stopped that it involved the timing belt «gulp». three weeks before that she got rear ended in Her highlander by a tow truck, (still in the shop) so now it’s a real bind. a guy at the auto parts store said call these guys there the best. So I called them and they managed to squeeze us in through a week end. The price to get every thing done was very good considering the amount of damage that colliding valves and pistons create. We were only out of the car for less than a week. The work they did was tops.

5 stars for these guys!
I bought my 1^st Subaru used on CL for my wife. We have a 3 yo daughter so safety and dependability is most important to me. A week after I bought it the check engine light came on and the car was running rough and stalling at lights. I took it to 3 different shops multiple times and each time they would change something, charge me hundreds of dollars and reset the check engine light. The light always came back on and the car would still stall.
I was about to burn the car (no joke) before I decided to take it to a Subiworx. It took a few visits but they ended up fixing the problem and the check engine light has not come back on.
On another day my wife was driving the car and the battery died due to a bad alternator. I was out of town for work and I called Subiworx to see about getting it towed in. They said «no need to tow» and they actually drove across town to where my wife was broken down and changed the battery and alternator.

I’m not sure what Brian D is referring to I have been getting work done here since the winter of 2013 and they have been at the same location, in fact I just had work done two weeks ago at the same location, so I am not sure what he is saying.
Secondly, I have had issues finding mechanics in Phoenix from day one of owning a car. I purchased my Subaru from Oregeon in 2007 and had it shipped down. It is a 2000 Subaru Legacy. I had taken it to the dealer a couple times, and one of the last times I had been informed my steering rack was thrashed, tube seals leaking, bushings, rear diff, all needed to be replaced. Dealer wanted 4k! I googled for subaru mechanics in the valley and found Subiworx, as well as a few others. I asked for quotes on the work and Subiworx quoted considerably less than any of the others. In addition the work was done in under two days, so I don’t know what Ethan B is talking about.
I would recommend this shop over all others if you have a subaru. The only downside is I am leaving the state and won’t be able to have them work on my car in the new location.

Took in my WRX for replacement of my transmission. The repair took a couple of days, which was expected. There were some expected setbacks but Subiworx would not let my WRX leave unless I was completely happy. I just got back from my honeymoon and we did a lot of spirited driving in Sedona, Jerome, Prescott and a quick stop to Bloody Basin Road to drive off road. The transmission shifted with out missing a beat. Fantastic work once again.

This shop is the only place I would ever take a Subaru in Arizona. Sergei knows more about Subi’s than anyone at a dealership. I’ve taken the car to him twice, not only is he fairly priced but he uses the best parts. Having an enthusiast as your mechanic is the only way to go.
Once I had an issue with my idle not resetting after changing the battery. I called Sergei and he walked me through what to do, explained what was happening and offered to stay on the phone. Never in my life have I had service like that.
Sadly I’m moving to Denver, I would consider driving the car back to have him service it.

A neighbor recommended I take my car here to have my timing belt replaced and I am grateful for the recommendation. I found them to be very fair and honest. Final bill was less than what I was quoted. Ill take my car back for future repairs.

To make a very, very long story short. I brought a car here to get the engine pulled and rebuilt for another vehicle. I was quoted 4 – 6 weeks for the work. It took just over 9 MONTHS. This is despite calling in to check on progress multiple times and having deadlines broken over and over and… over. I was even repeatedly given the owners «word» it would be done by these dates, then he never called when the time came. In that 9 month time I had moved halfway across the country and had to deal with this mess. It was unbelievably stressful and they only came through when I filed court paperwork. The only reason I give 1 star is because in the VERY END, 9 months later, they did the right thing and completed the engine for free and I was only charged the deposit for new parts. I do commend them for this. However, the chassis of the car is still there and they never returned my phone calls about it. If you’re getting something relatively simple (like an oil change or simple part replacement) I would trust them to be timely, however, if you are having something more involved, look elsewhere.
p. s. — Darla D.
You obviously have no clue what «Ethan B» was talking about seeing as you’re not me and didn’t have to deal with my issue. Mind blowing, isn’t it? Although I must say the service I received was quite «unbelievable». I have a $ 2600 quote for my rebuild that took over 9 months, over a grand in receipts for the storage of my other vehicle at another shop while I waited for them and a case number that I dropped when they realized they couldn’t ignore me any more and finished their work.
I believe Brian’s story %110 as I was flat out ignored and lied to numerous times over a period of many months. If your experiences were good, that’s wonderful, but don’t dismiss other people’s negative experience because you didn’t have any. It shows a severe lack of reasoning ability and intelligence.
Also, if anyone wants to verify my story, the green 92 Legacy in the lot with no engine was my donor car. According to my father it was still there as of a month ago when he passed by.

If my life was my car, I would trust Subiworx with it. They have helped me out tremendously multiple times, whether with something small, such as fixing the motor in a seatbelt (yes, my Subi is that old), or rebuilding the engine. Always a fair price, good communication, and above all, 100% competent. Thanks fellas.

These guys are affordable, quick and very friendly. They share the love for Subi’s that most owners do. I would recommend any Subaru owner take their car here even for things as simple as an oil change. I will be returning here for any service i need. Needless to say I was really happy to find this place.