If I could give zero stars I would. You can never count on the office to answer its phone. Its apparent that they are not the voice of their Tennant’s and drag their feet when trying to get anything resolved. When we first moved in it took us nearly a month to get service requests fulfilled and that was not due to lack of trying on our part. I called every couple days then every single day until our problem was fixed. The office had even told me at one point to call back in a few days to remind them if it was not taken care of. I didnt realize this was my job… They clearly do not have a system set up to enter work orders. I have however had good encounters with two of the maintenance men… a heavier Mexican and a younger white fellow. Huge shout out to them for being the only reliable people. We cant wait to move out.
Jaison C.
Classificação do local: 1 Tempe, AZ
The management is horrible! They lie to you, cheat you. No one picks up the phone, and they are not working as a team. We get transfered over and over again and everyone has something different to say when asked a question. Definitely calling the better business Bureau on them. We had a 30 day hold on a condo there, put a deposit down, supposed to move in next week and they still didn’t send us an official contract or any paperwork. Super sketchy. I think the maintenance people and the sales team is the same.