Quality Nails

Absolute worst gel manicure! I decided to try this place so that I didn’t have to drive all the way to my usual spot. Big mistake! Even after I explained that I just got my acrylic nails off 2 weeks ago and to please be gentle, she barely soaked the gel off and just scraped and scraped at my nails. Her polishing skills were horrible. She was so busy talking to other people and in a hurry that she didn’t even let the light completely cure my nails after each coat. When they ended up looking horrible she blamed it on my nails! Is she kidding? Does she actually think I have not had my nails done for years? I love how they blame it on everything except themselves. Another lady came back when I was there because the nails she had done the day before were already lifting. Guess what? It was her fault too! Then the employees actually got into a shouting match. It was horribly uncomfortable and very unprofessional. I was completely embarrassed as I took my visiting mother for a relaxing manicure. Should have made the drive to my normal place. Definitely will not be back!

Every single time I leave Quality Nails, on Kyrene and Warner, I LOVE my feet! They do such an amazing job with their pedicures and take such great care of me. I never feel uncomfortable here and they have 1,000s of designs to choose from for nails. There’s literally nothing they can’t do when it comes to nails. So that’s my appreciative moment of the day. Thanks Quality Nails!

I wish I could give them 0 stars… so awful. My fingers got cut and bleed and it hurts to even type this. She also cut my toe during my pedicure and I told her how bad it hurt, she proceeded to tell me I have an ingrown toenail so she had to dig it out. What is she a doctor too? Then after cutting my toe, she kept spraying alcohol on my foot which hurt so bad. I told her to stop and that it really hurt, and she just stared at me. We also had an appointment, which was pointless because they still took a walk in before me, even though I had an appointment. DO NOT GO!

This salon is amazing! They’re so creative and there are so many nail designs to choose from!

Waited for 30 min only to have 3 people who did not have appts taken in front of me. Because they wanted the deluxe and I was just getting the basic… will never go back again. second time it happened to. Went over to Pink Polish and was taken right in and treated great

This place is, hands down the best place I have even gone. They are very low key, never up in your face asking you a million and one questions.
I usually have a different person do my hands and feet every time I go. There usually is only one or two really good nail technicians at a salon, but at Quality Nails they are all amazing!
There Gel Manicures last forever, and if one just so happens to get chipped or peel off, they fix it for you free of charge!
The pedicures are wonderful, and also last me about a month!
I always try to be creative and bring in new designs to get done and they never have any problems executing them!

\Extremely rude technician, she was on the phone the entire time. I had to ask the technician who was working on someone next to me all the questions I had, such as how to operate the chair, prices for designs, etc. She was brisk and quick and it was in no way a pampering experience. I also confirmed the prices on the design I wanted on my toes two times before she started, to avoid any miscommunication. When I went to check out, she changed the price to a higher price, which caused for an uncomfortable discussion at the end of an unsatisfying experience. I used to enjoy coming here, but I have noticed that the service has gone down hill with each subsequent visit. I cannot recommend this salon, there are so many other businesses that want and appreciate your business.

Quality nails? Ya right… This name needs to be changed. My BFF and I went to «Quality» nails the other day to get a full. The lady seemed nice but she was SUPER fast to the point that it made me nervous. Then she finished and I looked at my nails… They looked horrible! You can see my real nail under the fake nail. Since I had a French manicure I asked her to paint the tips white… She said Oh that’ll be $ 13 extra… Really lady? I explained that I have engagement pictures coming up and that I want them to be perfect. She just said «ok for extra I can fix». I couldn’t believe it! First time customer and I have to pay extra to have the tips as a French manicure… So I just got up to check out.
She said «ok that’ll be $ 22, do you want to leave a tip?» I said «sure $ 25 total» she goes «$ 27?» I go «no you heard me, $ 25, if your not ok with that then you are not getting a tip at all» she talked to her other family in whatever flippin language they speak and I just said I will be going somewhere else with better quality next time. They suck so just don’t even bother!

I used to love this place, from toes to fingers and even my eyelashes (before my wedding in October). Each time I go, I’m more and more disappointed. My gel polish lasts less than a week and after having my eyelashes done three times, the last will be my last. Not even two weeks ago I had my lashes done, the next morning, they were already falling out or drooping. During the appointment, I was left in the room, after I thought she was finished, and forgotten about, nearly walked out the door, but waited to pay anyway. Now the lashes have fallen out and left huge bald spots on my lids.
Beware, do not get lashes done at this salon.
After investigating, found they are not licensed or trained in eyelash applying. I now have no lashes and irritated skin and lids.
I will never return, for nails or any other treatments.

Walked in with beautiful long nails, walked out with stubs.
For the first time in my life, I had long strong nails, thanks to some new supplements I was taking. So I thought that I would get a lovely manicure to show them off. The aesthetician asked me if I wanted them cut and I said no, just a tiny bit of a trim, squinting my eyes and putting my thumb and forefinger together as if to show an eensy teensy little bit.
Two minutes later I looked down to see nothing but stubs. I was horrified. Yes, they will grow back, but that doesn’t erase the fact that she didn’t listen to me. On top of that, she had me hold my hands up in the air while she did the manicure. I thought clients were supposed to relax and the aesthetician was in charge of manipulating the hands as they see fit. And then she slapped some coldasshit massage cream on my arms, without even warming it up. Augghh.
My friend had a much better experience, because she went to Cindy, who she has seen several times. Cindy is deaf and so they had a lovely time signing and Cindy is an expert when it comes to nail art.
The manager did explain to me that a tiny little bit means cut everything down to nothing. If only I had known that before. They do have a big selection of colors, and if I do come back I will see Cindy, but right now I’m still in nail shock.

I love this place ! I have been going to this nail salon for 5 years in Az. I moved to Cali and visit AZ often. When I visit I always get my nails done here! THEY DO A FABULOUS JOB AND i wish they came to California and open a shop! I get the most fabulous designs and they do an amazing job. I typically will get a full set and pedicure and its always amazing! Highly recommend!!!

NOT Quality nails! Very poor service. Lisa was so rude and did a horrible job doing my nails. My nails are a mess and I left there in a horrible mood because none of the people there are nice.
Very unprofessional. At one point Lisa just got up right in the middle of doing my nails and starts taking pics of shoes! You also can’t even ask a simple question withought getting a dirty look from them.
This was the 3^rd time I’ve been there thinking I would give them a chance but the service kept getting worse. Never going to this place again.

This is my go to spot for my eye lashes. Lisa is really great and always makes sure that i leave happy.
Good/​fair pricing,.

Shame on me for going back here. I haven’t been since my last review and really wanted to love this place again. If I could, I would give negative stars now. I had not had a pedicure in about 10 months (I just had a baby and don’t do pedicures while pregnant). I wanted to pamper myself a little. I read another Unilocaler’s review and yes, this is NOT a spa, HOWEVER, they offer these particular services and therefore they should be performing these services correctly and appropriately.
I went late in the day, (got there about 75 minutes before closing) because I had to wait for my husband to get home from work, but thought I arrived in plenty of time.
When I signed in the owner looked immediately at the clock. At that point, I knew I shouldn’t have come in that late. My fault there.
The gal came out and showed me to my chair… baby cockroach alive running around in the chair. She brushed it off and it fell into the water where I was going to place my feet. I understand there is a sandwich shop next door, but why cockroaches in a nail place? Also, someone’s dinner or lunch sat in a paper bag in the next chair over from me; such ambiance!
The nail tech watched the clock like a hawk, to the point it made me uncomfortable. She got done in a record time if 45 minutes. She flew out the door in front of me as I handed her a tip. I paid for a deluxe pedicure and think I was taken advantage of because there was nothing «deluxe» about it.
NEVER will I go back! I don’t know why I fooled myself into returning again. Furthermore, the paint chipped on one of my toes the very next day! As I said, shame on me!

Set your expectations accordingly. I will note I don’t go during «prime time» like Saturday — I seem to end up there off hours.
I usually ONLY get toe nail polish (no pedicure, no thx), because as others said, the hand-​painted designs are AMAZING and long-​lasting. HUNDREDS of designs to choose from of ANY style-​type you are, themes for every holiday, every season, interest, color-​scheme, even Hello Kitty, cows, beach scenes, various fruits, sports teams, etc. Crazy-​good. Design stays on for MONTHS… they don’t actually «wear off,» they are actually half grown-​out before they look so bad I have to go back!
I have also gotten gel fingernails twice now, and the do fine and it lasts 2 – 3 weeks as they promised.
It’s not «luxury,» the girls work very fast & don’t chat much due to language barrier. But this isn’t spa pricing, it’s good pricing, fast work, long-​lasting nail work. I would NOT recommend it for a «spa» experience, which seems to be the reason many Unilocalers are disappointed.

QUALITY NAILS IS NOT
QUALITY NAILS IS NOT.
I patronized this shop on a Saturday afternoon WITH AN APPOINTMENT. The shop was busy with bookings and continued to take walk-​ins. The techs RUSHED thru my pedi and fill. As a result the DESIGNS ARE SLOPPY AND AMATUERISH looking. This is especially annoying since it was the owner, Lisa, who did my fill. She got up at least 4 times and was so distracted that she over looked bubbles and a lump in the gel polish. I’m very disappointed in this shop since it was recommended to me because of their expertise in designs and nail art.
To add insult to injury, when I discussed the issues with Lisa today she didn’t see anything wrong with the end product. While we were discussing how the price for my services was calculated we discovered she OVERCHARGED ME AT LEAST $ 5. In the end Lisa grudgingly refunded $ 15 to me. I’ still think I was overcharged and their customer service is the pits.
If there was a way to give a negative score to a business I certainly would give them a negative 5 stars!!!

I got a manicure with gel, pedicure, and brow wax by 3 different people that day and don’t recommend any of them. Will never go back! When you first walk in it looks a little nicer then most salons. But the service didn’t match the décor. The girl doing my pedicure looked like she was high on something. She was going so fast so rough and a little bit jittery. Very Strange, can’t quite put my finger on what that was all about.
The girl who did my manicure was just «ok» but less then 24 hours later my nails were already showing chips and wear.
They had a special do my brow wax was not good at all. First she took scissors and cut my brows which no one has ever done before because I hardly have any brown to begin with just needed them shaped up before vacation. Then she took wax and was so sloppy about where she put it. It ended up getting on my eyelashes. Couldn’t wait to get out of there. Will never go back.

Don’t come here unless you feel like getting cut & bleed. Worst service ever. After I told them both my son and I are bleeding. They said don’t come back. What they thinking? Me wanting to bring my son & I back to get cut & donate blood? NOT!

First time here this evening. Got a mani, pedi, and lip wax. I feel that I got a good quality mani and pedi. In fact, I recall thinking during my service that the tech was very thorough getting all the dead skin and rough spots off. I was also very impressed with the extensive selection of designs that are hand painted (no stensils!). Keep in mind, if you want a design, they start at $ 12 in addition to the pedicure. Also, they charge you an additional $ 5 to remove calluses, which I did not like. Shouldn’t that be included in a pedicure?! I’ve never been charged for callus removal.
As far as customer service, I’ve been to enough nail salons to not misconstrue a lack of confidence in English as rudeness. So I didn’t hold the aloofness of my nail tech against her. She did a quality job on my nails.
I do have one MAJOR concern about this place and that is the sanitary practices. Not everyone was wearing gloves doing the pedicures, the tools used looked like they had been sitting out for several uses. Futhermore, during my wax the tech kept RE-​DIPPING the stick in the wax. That is a huge NO NO. I requested that she used a different stick each time she had to dip in wax but at that point I already knew the wax was contaminated if she is doing that with every client. GROSS.
My lip wax was also not executed correctly. She slapped on the wax sloppily on my face and then once she ripped off the strip she didn’t immediately press the skin after so it was really painful.
I thought the price was high for pedicure — $ 25 without design, at least $ 37 with. Other services were reasonable — $ 12 for manicure, $ 7 for lip wax.
In short, I won’t get another mani/​pedi here because I’m concerned about sanitation. Same with the wax — YOU DON’T DOUBLE DIP THE STICK!
I would return if I just wanted my nails painted and a cool design.

I am the type of woman that craves the fancy toes. Luv Luv Luv fancy toes & pretty feet! Had a great person who did awesome designs on nails & toes but moved to a different shop, so I had to venture out and find me a new place. I was told about Quality Nails from a coworker who told me that they had hundreds of designs; I said really, I don’t know about that. But OMG they do! I haven’t had the same style yet and haven’t even come close to of their designs. I’m like a kid in a candy store and have a hard time figuring out which one to pick. I always get the deluxe pedicure, and am pleased with the service. The ladies at the shop are friendly and never have been rude to me. I am pleased to have found this little haven in the valley!