Puckett’s Flooring

Diego Jr. came in on time, did a great job putting in a rubber strip to hold down our carpeting (as the old metal strip had been coming up since we moved in and we have an 8 month old who’s ACTIVE). He was very polite (the other company our complex hired were rude and they claimed we pulled up ALL our carpet) and he just generally did fantastic. We are impressed! Thank you Diego Jr and Puckett’s!!! You deserve your high rating on Unilocal.Now my baby can crawl around with abandon without fear of getting a nail in her tiny knees.

They were great, very fast and did the job on a specific day It was all taken care of so fast. I made the call to them about installing carpet, arranged it all and the first time I saw anyone was when they were installing. I would highly reccomend this company. They also did my mothers house and it turned out amazing. Loretta wilson

So I am stunned this place has five star reviews. We called another company to do an estimate, and they sent Ray out to us. He in turn told us about Puckett’s and said they could do the job for a little cheaper so of course we said yes. Not only did they send one poor man out to do a large tile job but they assured both me and their employee that the job could be done in three days (he called after I said something). The man who was very professional and helpful stayed late into the night to chip up all our tiles just so he could keep the timeline.
Once the tile was done, it looked gorgeous. My husband waited around till 10 am on the day of our carpet install and when we called asking where the team was they said that they didn’t have us scheduled. I called shenanigans and asked to speak to Ted who i was told was the owner. He bumbled about on the phone saying that they could do Friday which was unacceptable due to our jobs and the fact that we had been promised a three day turn around. Once I asked for a discount on the price all of a sudden a very capable team of four men came to my house with my new carpet. The job was done efficiently enough accept that I had to call them back after stepping on a nail that wasn’t covered correctly (ouch) but it was fixed quickly enough. The workers are great but Ted and Ray left a lot to be desired. I wouldn’t be putting up much of a fuss accept that I was told multiple times by both that it was a three day job, just admitting we got lost in the shuffle instead of hemming and hawing would have gotten them at least three stars but I had to get pissy and ask for my money back to get any sort of positive action.

We had received many estimates for having the carpet redone in our house and decided to get one more estimate with Puckett’s. We are so glad we did! We worked with Vanessa and she beat all of the other estimates we had received. She was great to work with and really worked around our schedule on when we could get the carpet installed. We would definitely recommend Vanessa and Puckett’s to anyone looking for tile or carpet. We love our new carpet! Dee A

After completely redoing the floors in 2 houses, I can only say that I’m ecstatic about the results. Kris is simply wonderful to work with and so patient! She always has a beautiful smile and a very calm demeanor even when I am changing the tiles at the last minute or the time frame. In the end it all turns out better than expected.
I highly recommend this company because not only do they have great products, they have the best team of designers and installers. All are extremely professional, knowledgeable, personable and friendly.
Kieth’s team of tile installers is amazingly efficient, always on time and truly does superb work. Thank you to all for the fabulous job you have done in both homes.
Kris deserves so many kudos for her hard work, kindness and she always follows up wanting the customer to be the happiest possible even if it means to change the tiles or flooring materials within a short time period. Kris you are the best!
The prices are very competitive and the job always well done so don’t hesitate to call Puckett’s for all your flooring needs, they can get any tile or flooring you have seen somewhere else and they can match or beat the prices of the competition.
5 stars is not good enough I would give them a lot more if I could.
My gratitude to Kris for her unflinching upbeat mood even when I stress her out and her excellent work/​advice! I couldn’t have done it without you. It is such a pleasure to do a large project with your great expertise and taste. Thank you, thank you, thank you!
Again if you don’t give them a call and try them you are missing out!

Ron Howe was our sales person and did a phenomenal job. The carpet install was beautiful, seamless, and is so comfortable. We had one mix up with baseboards but they came right back and made it great. We will be using them in the future for sure when it’s time to do the tile.

OK… how this business doesn’t have a million 5 star reviews is unbeknownst to me.
I had ceramic tile and carpet throughout my home and I really wanted hardwood but I didn’t want to do the work to maintain it. So i search and search on line and finally found the brand and style of tile that i wanted. I actually went to a different tile store down the street from these guys and on the way back decided to stop in.
Well… I was greeted by Kris who was very professional, asked what we were interested in but definitely was not salesy. She gave us a free sample and her card so we could try it out in our home and some very rough estimates of how much things would cost. She offered to come out and do a free estimate and I accepted. I did some more window shopping and found an even better version of the tile that I wanted so when she came to do the estimate (on time I might add) I asked if she could get that tile and she said no problem.
She was VERY patient with me because we should’ve started the work in March and I kept pushing it out and we finally started at the beginning of May. But the entire time, she was completely understanding and not pushing to close the deal.
Now, because I have tile that looks like wood I wanted to get the smallest grout line possible, ¹⁄₁₆ of an inch, I was VERY nervous about their ability to get it done right but at some point I needed to bite the bullet. Turns out I was nervous for no reason at all.
My floors came out ABSOLUTELY amazing. Like better than I could imagine. My floors look like they could be featured on
lol. They sent a VERY professional crew to our home, they showed up on time, explained what they were doing every step of the way, cleaned up at the end of their work day, even worked on Saturdays. It was all around a WONDERFUL experience. Carlos and his crew and PHENOMENAL! You’re lucky if you are able to get those guys to do your install.
If you are thinking about getting any flooring done, do yourself a favor and call and ask for Kris. You definitely won’t regret it.

These guys did a fantastic job on my tile and wood laminate install. I’d recommend them to my family and friends.

Ray and his team did a GREAT job for me! Tile and carpet was installed in my 1800sq. ft home and it looks awesome. Thanks for a job well done.
Mark Siebel