Pong Pong Restaurant

When I worked nearby over a dacade ago, I and my coworkers frequented this place for lunch. It was really good then. About six months ago, I ordered the Mongolian Beef. It had chunks of sugar in it. It was literally too sweet to eat much of it. The owner was there and said, «Yes we put sugar in it.» (It’s not supposed to have that much though.) She didn’t seem to understand that it was sickeningly sweet and didn’t much seem to care. They haven’t updated or remodeled since I used to go there, and it’s pretty rundown now.

The service was absolutely disgusting. I ordered take out, gave the lady all the information and she wrote everything down incorrectly, then the driver instead of calling me called her to see where I was. But I could look past all of that until they gave me the fried wontons which were nothing but fried pastry dough with no meat inside. I called her and told her what I received and she had the audacity to tell me that that’s how they make it just bread with a very very small piece of meat (no meat at all)! This place seems to not care about the quality of the food or services.

I thought i would try this place since they are close to my house even though im usually disappointed with more ethnic type places than the americanized version — no difference here. For more money you can get less food than pei wei for example, it was super greasy, the to go containers were leaky, and the place looks dirty. I got veggie chop suey and it was very underwhelming. It was really just chop suey, they didnt really add any extra veggies.

It is possible I simply did not order the items this place does well with, but there was nothing redeeming about my take-​out meal last night.
The crab puffs had a good crunch but the filling hardly existed and was balled in one corner of the puff. Also ordered potstickers which were quite large yet doughy. They forgot to bring sauce for it and the meat was pretty dry alone so that might have helped with the taste. The hot and sour soup was not good: salty and the soup was too thick… more like a sour egg drop soup. Lastly, the pork chow mein. To begin with it did not even look appetizing but they completely forgot the noodles! However, we were given fried wonton pieces which may be their version of the noodle — it did not improve the dish much anyhow. We were also surprised to be given fried rice; seemed like an afterthought but it was not even good. Hardly any veggies, no egg or meat, inconsistent color throughout the rice.
I like to give a place three tries before a solid opinion. Never say never, but I do not think I will be returning to this restaurant.

I have had nothing but excellent results with Pong Pong… GOOD STUFF.
— Potstickers are EXCELLENT!
— Crab puffs are definitely tasty!
— Egg rolls are decent… Most places I won’t eat them.
— Garlic shrimp was seriously AMAZING!
— Black pepper veef is a solid choice.
— General Tso’s shrimp and chicken are both VERY good.
— Fried rice is decent.
I have only ever ordered delivery so I don’t know what the dine-​in experience is like. That said, every single time I’ve ordered delivery it has been very FAST, hot and fresh and DELICIOUS.
GREAT CHOICE for a local Chinese spot.

I love this hole in the wall. The food is quick to come out every time. The sweet and sour chicken was crispy with a lot of meat inside. The noodles are also amazing. The lady at the counter is very friendly. They have a good lunch special. Super cheap and enough food to fill you up. If you’re looking for your basic as Chinese place with good food, this is it!

I have loved the food for over twenty years. The lemon chicken it unique
I do not like it from any other restaurant.

Worst chinese food I’ve ever had.
The soup was the only item that arrived hot. (I realized why when I tried it, it tasted like it’s been on the burner for days.) the teriyaki chicken was in perfect chunks which seemed odd plus the chicken was cold, rubbery, old and the flavor was absolutely horrible. I threw all the food out and will never return. Don’t waste your time and money. Not worth it.

Hot meal, flavor and smell is ok, but the chicken is nasty. Lots of hard rubbery bits and looks like it’s been microwaved or reheated.

Hidden GEM. I don’t remember how I found this place but I’m glad I did. It’s a hidden gem. The food was way better than I expected and the service was great. I had about 45 minutes to burn before a business meeting and happened to pull into this parking lot. Went inside for something to drink and kill time when I decided to eat. Told them I was on a time constraint and they accommodated. I love Chinese food and I’m pretty picky in Arizona but this place was not a disappointment and the prices were fair.

Love this place for lunch! Fastest delivery available with good food. Love the sauces, more flavor than other places I have tried. Egg rolls are great, crispy and fresh. Prices high on soda, but thats about the only drawback I have.

Not sure when Pong Pong Tempe opened, but I have lived within walking distance of them since 1994. Been there so many times you would need a calculater to sum it up. However, in recent years I have seen a continuous decline. A few years ago they decreased the size of their to-​go boxes while maintaining the same price. Okay, I dealt with it… They also used to offer a 20% off coupon. That went away, and again, I dealt with it. Then the staff has gone from professinal and family oriented to… I am just here for my paycheck. Tonight, I arrived to pick up a to-​go order to find a cook sitting on the prep table texting (Yuck) and every other paid employee just hanging out with a don’t care attitude. From someone who has spent hundreds of dollars here I have to say… To the Pong Pong owners: Maybe you know you are on your way out and thinking retirement since Rio Salado College bought the property. If not, you need to crack the whip and get your restaurant and it’s employees back into shape. And to the cook who thinks it’s okay to put your butt on the prep table where our food is prepared and text… please think about what you are doing. That is where our plates go before being served. Years ago I would have givin Pong Pong 5 Stars. It was the go to place for take out… Now for me, it will be the last choice. Sad :-(

What happened to you guys? I used to love your food. I tried something different this time just to see if that was bad too and guess what? Yep it was not good. Waited more than an hour for delivery which is no big deal just letting you know. Got the pong pong special chicken it was overcooked and chewy but I was hungry so I ate it however I did not put the left overs in the fridge. No I just threw it out right away cuz I knew where it was eventually going anyway. Why prolong it right? Got pot stickers like I usually do and this time they werent a weird color and totally burnt while tasting a little funny no, this time they were really thick with dough. So thick the dough was hard on the ends cuz it hadnt cooked through all the way and inside was very bland meat which was devoid of spices.

They refused to let me switch out fried rice for chow mein. The food was mediocre, chicken was dry and my friend got a crab puff that had absolutely nothing in it. The flavor was bland for everything too. The restaurant itself was really run down.

I’ve been a customer of Pong Pong for a long long time. (Sorry had to do it!)
For quick Chinese food delivered hot to your door, they generally do well. It’s usually 30 minutes or less. I would go 4 stars if I were writing this review a number of years ago, but they seem to have become more average over the past few years. Tonight’s order consisted of House fried rice, Mongolian beef (add broccoli) and Pot stickers. The combo meals simply include a fried crab puff and egg roll. Egg rolls are good as long as you don’t get greasy ones. Crab puffs are always good. The pot stickers this evening were not very good, doughy, chewy and the filling was very bland. Otherwise the Fried rice and Mongolian beef were quite good.
All in all, they are one of the better delivery options around my neighborhood and I’ll continue to patronize the place. The people that own/​run it are nice. I suspect they may be a little challenged by the economy, which might explain why the quality has slipped over the past few years.

Absolutely delicious food and friendly staff. I have never been disappointed. The place could use a little renovation but it is clean and the food is amazing for the price. Also important to note, The times and days it is open are wrong on Unilocal.For example, It is open on Sunday

Delivery was fast and the food arrived hot. The driver was polite and friendly.
We ordered Crab Puffs, Pot stickers, Spring Rolls, a Chicken Teriyaki Bowl, Shrimp and Broccoli, Chicken Chow Mien and Happy Family. Each meal came with fried rice.
The Crab puffs were ok. They were crispy and the cheese seemed in good ratio to the skin.
Spring Rolls — Much like the crab puffs, crispy, but otherwise unremarkable.
The Pot stickers were terrible. Doughy with barely any filling. Huge, but what good is that if all you are eating is steamed dough?
The Chicken Teriyaki Bowl was mostly gristle and cartilage from the end of chicken legs. The rice in this case was mushy.
The Happy Family had plenty of nicely cooked veggies and shrimp. The sauce was very good and helped the undercooked rice soften. The other meats in the meal were shredded and barely noticeable.
The other three entrees were ok with the worse part being the rice. They don’t sell fried rice on its own which disappointed us at first, but now I’m glad they don’t.
The amount of food was disappointing as well. The prices were similar to other places, and when we have ordered at those places, there is usually enough for lunch the next day.
Not horrible, but I wouldn’t go again.

Probably the worst Chinese restaurant I’ve ever been to. The food didn’t even taste like Chinese food. The service is atrocious as well, the guy behind the counter even called me a dick as I walked out. Never going back there!

I was on my couch, late at night, pondering what to eat. At that exact moment, a late ‘80s cop movie was on the tube… I was unsure of the name, probably a lethal weapon movie. Anyway, the scene was two cops on a stake out, peering through closed blinds, waiting for the perp. What were they eating you ask? Chinese effin take out. So what do I do? I go to Unilocal.I find pong pong and boy did I order some stuff.
The food was VERY hot after being delivered. Pong Pong beef, Pong Pong chicken was ordered… apparently their egg fried rice comes with it. I tried to order it, but the lady wouldn’t let me. We shared a laugh. The beef was pretty good, but the chicken was spicy and amazing. I was thinking about giving 4 stars, because the egg fry ry wasn’t so great… but It was included so I’m not out anything.
return customer? heck ya… I love pong pong.

Stopped for lunch. Have been here about half a dozen times and have tried several of the $ 5.25 lunchtime specials. Today was the Kung Pao chicken. The menu indicates that this item is hot and spicy (as it has always been at other places where I have eaten this). This dish was actually very bland. The portion size of the meat, veggies and sauce was huge. The fried rice was skimpy and egg roll that comes with the dish was large, but over cooked (a few seconds more in the fryer and it would have been burnt). The staff is friendly and parking is right at the front door. Located in a nearly empty strip shopping center (next to Dilly’s Deli).
Bottom line: A lot of food for the money, but if hot and spicy is your thing, you may want to try somewhere else.