Myers European Auto Specialists

These guys are top notch. I noticed I needed an oil change on my 2012 VW Touareg TDI. I panicked and called Myers on a Tuesday and asked if they could get me in Wednesday and they said nine or ten thirty. I picked ten thirty and arrived early the next day. They took me in, early and had me out by ten thirty. Their prices are reasonable and the folks are friendly.

I had Myers recommended from a friend for my BMW and went to them for 3 years, trusting them completely (mostly because of Vivian’s great way with customers) but
recently found that I had been duped. After having my rear brakes done a couple of weeks ago, I just happened to check with the auto shop that I had previously dealt with and found I had been charged double! If I hadn’t needed a whell allignment which Myers doesn’t do, I never would have stumbled on their overpricing. If only I had checked around instead of just trusting pleasant Vivian! While they are certainly less costly and better than the dealer, they are not the only shop in town. If it weren’t for Vivian, they wouldn’t have half the customers they have. Their explanation to my enquiry of why did they charge double was, «they are in the accepted range.» Checking the price of the parts and labour at a very reputable shop was HALF the cost so before you go there — check out other places! I think the sons took over the shop and someone is getting a little greedy. They also quoted me $ 135 to replace an a/​c vent which I have now found the part on ebay for $ 30. Rear brakes costed me at Myers
$ 625 vs $ 350 at the other shop using manufacturer’s recommended after mkt parts.
Good luck!

Dropped off company vehicle to get checked and they hadn’t perform any work and i wanted to pick it back up till i knew what i wanted to do because theyre prices were a bit high for work that it needed. Came back at 3 and it was up in the air still. And they suggested i come back tomorrow… Ummmm with more then an hour left before they close, they couldn’t. (do u get a warm and tingley feeling)

Happy customer for 9 years! 5 Star Ratings!
Here is my story… right before I moved here from PA, my PA Benz repair shop quoted me a laundry list of items that totaled over $ 5,500. to fully repair and service my 1995 C280. I said NO, and had my Benz shipped to AZ in 2004 when we moved here. I searched out my car repair options in AZ, and got the same treatment and quotes from AZ Benz dealers. I then, found Myers and Vivian! Her team when over the car completely and quoted me about $ 3,000 AND proposed a timeline to complete everything over a year so I could budget better! WOW, think, a repair shop that understands your needs too!
Now, 9 years later, my baby Benz, has 220,000 miles on her and she is only serviced by Myers. I am an extremely happy customer and friend of Myers.
My suggestion, do not waste your time trying others… just go to Myers for honest, friendly hard-​working staff and Great old-​fashion service with a Smile!

I have a 2001 Benz S500, and a coworker told me he takes his Benz to Myers, and said «don’t take yours anywhere else» and he was right. Vivian is my Benz Repair Mom now, and her sons are the best german car repairmen in the state. Myers makes owning a Benz much more affordable– I could document the multiple times they’ve saved me hundreds of dollars and first time accurate diagnoses compared to the dealerships, but you get the message. You can take your car there and never worry about being lied to, overcharged, undercared for, or having to take it back until it’s done right. In the 5 years they’ve serviced or repaired my car, I’ve had not one single issue with them.
In fact, I’m looking for a convertible as a second car, and would only consider a BMW knowing Myers can fix those too. Of course I’d really like another Benz! Either way, Vivian and her sons will go over any prospective next car I buy and tell me exactly what I’m getting for the money, which certainly adds to my confidence of purchasing and owning long term down the road.

I took my 2000 S500 Mercedes to Myers European for 4 years. I developed a good relationship with Vivian and her sons the mechanics. Though my car had lots of repairs done over that time, they always fixed each problem perfectly as they came up. The prices charged were reasonable.
I was always confident they would repair the problem properly. They always took their time to answer all my questions so that I understood what was being done and why, as this is always important to me. I would recommend Myers for your Mecedes service and repair without hesitation.

You can’t go wrong with these guys. AAAA+++ treatment from the moment I walked in the door. Reasonable pricing as well.

Vivan, & Derek Micheal & Ron. What a team! I made my wife happy by buying a 2003 CL500 for her this last spring. It had a few issues… I was referred to Myers’ Star from a friend and they have saved me a ton of $$$ on the repairs. They have also given me allot of advice on this and other car purchases in the future. My wife loves her car… and Derek we look forward to some road-​trips on the bikes with you and your wife.
Thanks,
Jim

The crew at Myer Star is amazing. I have taken my merc here for years and they have taken amazing care of it for pennies.
From oil changes to replacing the shifting arm — didn’t even know I had one, they are always immediate and the prices are fair. The also have a back up car for you, when yours in the shop. I absolutely love these guys and though I equate teeth pulling with having to taking my car in, they are a joy to go to. Get your car to Myer Star!

I am going to have to go back and make my previous 4 star review into a 5 star one.
Vivian and her sons at Myers’ Star really do blow everyone out of the water. I had taken my car in to Chandler Mercedes because the AC was blowing hot air. After they took my car apart (and charged me close to $ 300 for it) they gave me a quote to fix my AC for $ 1100 on top of disassembling my car! So $ 1400 (not inc tax) to get me through a hot summer.
I said I’d think about it… and made an appointment with Vivian.
$ 1100 later, I got the same top quality service I may have gotten at the MB dealership, but with one BIG difference — MB said my AC was busted. Vivian’s crew said my AC just needed to be SERVICED. I got my spark plugs changed, AC serviced and my service B done as well as some minor repairs for the nice tidy sum of $ 1137.
The man who worked on my car, Derek, talked me through what was really wrong with my air conditioning. I wasn’t talking to a customer service guy. I was talking to the man who actually worked on my car! I liked that.
See the difference? The quality and work is just as good, if not better than any of the MB dealerships.
Forget ever going to the dealership — come to Vivian instead. Not only was everyone friendly and courteous, but they have complimentary loaners providing you have insurance. It’s not guaranteed they will always have a loaner, but I’ve been able to get one the times I’ve been there. All Vivian asks is that you fill up the tank. All I ask is that you put premium fuel in it if it says so — she’s not charging you for the loaner, ok?
This is one local business I feel that is truly exceptional in the area. If you have a MB (or BMW or Audi), come to Myers Star — you will not be disappointed by the service or prices.
What I fully appreciated was in the two times I’ve brought my car here, there is a detailed list at the end of the invoice with recommendations and pricing of what should be done so you can plan your budget accordingly.
Thank you, Vivian and everyone at Myers’ Star Independent MB Service for making my girl happy and purring like the Benz she is.

It only took one trip to this small, family-​owned shop to realize we’d be customers for life. My 1987 Mercedes was sick and the «other guys» wanted to charge me over $ 1k for a part that «would probably solve the problem.» I wanted a second opinion from a German specialist and found this place after reading scanned-​in handwritten testimonials on their website. This is my only car, but I was in luck since they had loaners! 24 hours and a $ 200 engine coil later, the Benz was happy again.
When you go in or call you’ll most likely speak to Vivan– she’s in charge. She can talk car problems with you, but isn’t afraid to say when she needs to get more information from her sons– she’ll even let you talk to them directly if it’s not busy. She has several loaner cars to borrow (all older Mercedes) if you agree to her rules (have insurance, no smoking, fill it up with gas before returning). Nothing fancy or good looking, but a godsend when you need to get to work and don’t live in the Tempe/​Scottsdale area.
Mike and Ron are the mechanics– I let my fiancé talk all the «car business» with them and he loves every second of it. These guys are serious Mercedes enthusiasts and love to talk tech. We’ve been in for several wear n’ tear replacements, and you can always see your old parts. One time they brought them out to us without even asking just to show how insanely worn the front end was!
Every time you take your car in they’ll inspect it, but won’t push any extra services. When we pick the car up, Vivian prepares a written estimate for any issues they found– complete with analysis of how urgent the issue is: get fixed ASAP/​safety issue, not mandatory, cheap to do the next time you get the _​_​_​_​_​_​worked on, just do it yourself, etc. Since then we’ve gotten some of the work done and are leaving other work for when we have a pile of money– when we did get work done based on a prior estimate, the amount was always within a few dollars.
No matter what age or shape your car is in, Vivan and her sons will take great care of it. They’re affordable, honest, up front, and great to do business with. On top of that, you get to support a local, family-​owned business.