Joe’s Crab Shack

Broil shrimp Cajon style was very good lot’s of it with corn and potatoes and sausage delicious with mild sauce

Management doesnt care. Servers don’t care. Customer service non existent. Food bad. Never going back. How is this place still in business?

Steampot was meh. Driest mussels I’ve ever had. Crab legs blah & I just realized that it didn’t have any sausage in it.
My friend asked waitress if they had Mudslides & she said no. Then we saw it on menu & she ordered it & the waitress said «oh, ok. Would you like a shot of alcohol in it?» We informed her it was mostly alcohol & she was like, «oh. I’ve never heard of it.» Why does she not know the menu.

excellent service… they do not rush you to make a decision. erin was my waitress and she was amazing!

One of the best Clam Chowders in Phoenix.
Everything is good here. Especially if you like shell fish.
We usually get the Calamari or another App., Some Chowder and then we enjoy a nice big piece of Key Lime Pie for desert. Is hard to beat.

My mother loves sea food, and Joe’s seemed like the place to be for her birthday. It’s our first time and the food was delicious! The wait time for food to arrive was reasonable. It is a friendly environment and well decorated– according the the style of food: sharks, lobsters, and clever quotes about sea food («Bite Me»). I will be back!

My first time here! Great music! Felt like dancing to every song. Happy hour was awesome! The crab dip was to die for and the hurricane drinks on happy hour were to good! Bucket of Queen crab was amazing! Staff was super friendly and knowledgable. Definately will be going back!

When you order 33 shrimp for $ 11.99, you really have no one to blame but yourself. What are you expecting? Fresh, jumbo prawns straight out of the Atlantic? This is Joe’s Crab Shack in Arizona.
I had low expectations and they were basically met. The beer battered shrimp looked like the dried shrimp you’d find in a styrofoam ramen container, wetted up and semi-​brought back to life. No biggie. The coconut ones were kinda yummy in a no-​frills sort of way.
Really sweet server and hey, you know what? I like this place. Just know what you’re getting when you pay 36 cents per shrimp.

I love the calamari! The shrimp boil on the new patio menu is fabulous and plentiful! !

I have visited joes a couple of times during lunch time & its never overcrowded. A really good place to have good attentive service and some seafood during lunch. They seat well (away from other parties) its spacious and has booths in different ends of the room. The management both male and female (Courtney) really live up to what a manager should be like. Beth, the waitress (with her pretty modest makeup) is by farthest the best waitress hands down!!! She is pleasant, doesn’t take forever to check back and is a gem overall. She makes suggestions and aims to please. They are lucky to have her!
I have, honestly, never been in a establishment where I continue to get treated the very same way all the time I pay a visit. It could be because when I visit it ain’t that busy but still I love the acknowledgement! I hope every guest gets treated that very same way. The food is good but they def play a role in us coming back.
Now the food, ain’t fail us yet!!! We have tried a range from the crab tapers to the great seafood rolls to the calamari, the mussels, all have been seasoned so good & it always taste so bomb! The cooks are soooo consistent there. An the music, OMG, they have like the
90’s mix station. You will hear Brian McKnight to TLC there to a nice Joplin beat.
Annnnnd to top it off, they even offer $ 2 bites (some come in a bed of fries) and every Thursday is 50% off drinks. I love this place.

We went to Joe’s Crab Shack on Southern Ave for the first time last night for a birthday dinner. For a Tuesday night it was very empty but almost everyone was there for a bday celebration. Our waiter was Ian and extremely attentive and speedy. The food was excellent though I am glad for a good steak lol. Tuesday’s are a great deal for select appetizers and drinks for $ 2. But do be wary of purchasing gift cards online as the bait and switch on the extra $ 5 promo for purchase is not good till another future visit. The waiters/​waitresses do make a great performances for each birthday celebration !

My entire family went last night. We are all east-​coast lovers of fresh shellfish. I ordered the Lobster Daddy Feast. We had a very cranky 4 year old with us who was overtired. ‘Nuff said about that.
1. Service was 5-​star all the way. 5-​stars for service!
2. The crab legs in the Lobster Daddy Feast were fresh and delicious. 5-​stars.
3. The lobsters were not that good. They just didn’t taste freshly steamed from live lobsters. They were slightly fishy as if they had been frozen. I usually eat all parts of the lobster, tamale, even those little legs… but not this time.
4. Full bar was good! Yay!
I recommend you stay with shrimp and crab legs, or at least ask ahead if the lobsters are live right before steaming. I was going to do 3 stars, but really, most of the night was very good… although I wasn’t the one paying the check this time. :)

Went for the snow crab, and my girlfriend got the queen crab, both absolutely amazing! It is definitely pricey stuff, but you also have to take into account the great quality with no close oceans. Service was great as well, our server zach was very friendly and attentive but didn’t overstay or get in the way of us enjoying our meal.
Hush puppies weren’t my thing, but fries were good. :)

I’ve stayed away from this place because of the reviews, but its right down the street and my Mother wanted to go. It was Easter Sunday, 1 PM, so, it wasn’t crowded at all. 2 of us had the Jumbo Bairdi Crab Boil and it was absolutely fantastic… meaty and sweet. Mom had the Jumbo Fried Shrimp plate and took half of it home… just great.
Perhaps, it was because it wasn’t that crowded that everything was fresh and service friendly and timely. I would not hesitate to go back!
I didn’t rate it as a 5 because «As good as it gets» only comes fresh out of the ocean… this was as close as you’re going to get in Phoenix.

Came in last night for dinner. We were quickly seated by the host and asked if we had ever been to Joes. We said no, and she said ok well your waiter will answer any questions you have. Ok, then why did you even ask us? Just seemed odd…
I’m not a huge seafood fan so I opted for calm chowder, hush puppies and a side ceasar. The ceasar was the absolute worst salad I’ve ever had. Some of the lettuce was brown/​black on the edges and I think they may have given me half a teaspoon of dressing. Disappointing. Hush puppies were super greasy and a little overcooked. A side order included 8 — way more than I expected.
Others at the table really enjoyed their food! Our waiter was prompt and refilled our drinks quickly.
I would suggest coming for lunch — cheap options. Or on Tuesday, all day, they have a whole $ 2 menu with lots of items.

It was the 1^st month of year and it was already kicking our ass so some coworkers wanted to get together for an happy hour/​dinner and the place picked was Joe’s Crab Shack, alright I’m in.
I was lucky enough to work the early shift that day so another coworker and I headed off and got there around a quarter to 5, just in time for happy hour! 5 dollar drafts & apps! Hello! So I ordered a blue moon or 2 or 4, whose counting lol and some crazy good crab dip. The crab dip was loaded with crab meat in a melted cream cheese & parmesan mix, it was great! Went well with the Blue Moon!
Everyone arrived around 6pm so off to a table we went, I knew I wanted crab and that’s what I went for!
A bucket of Queen Crab but in the Cajun flavoring, came with French fries and hushpuppies, it was 1 ¼ pound of crab, and it was good! I enjoyed my dinner!
Service was great, food was good! Great times were had!

I have only been to Joe’s crabshack one other time. I don’t really remember how the food was the first time, but after eating here again I know why it’s not memorable.
On my latest visit I ordered a dish of crab stuffed shrimp. How awesome does that sound? Sadly, it was so bland!
The night that we were there was Super Bowl night and the restaurant was nearly empty. So I was a little confused why our food took so long to come out. It took 45 minutes and it was only my husband and I at our table. We’re the cooks watching the game instead of making our food?
The food wasn’t great and we waited too long. We won’t be back.

Went to Joes on Valentine’s Day and it was PACKED. The guy at the booth told us the wait was an hour. It could have been worse, the one at Az Mills had a two hour wait.
So we waited, and the name was called twenty minutes early! I was really surprised.
We were seated and Marina was our waitress. This was my first time at this location, and after reading all the horrible reviews, I was a little nervous.
But Marina made us feel right at home, and definitely proved that you should see things yourself!
Not the best seafood I’ve ever had, but for Arizona standards it was fine.
(Heck I’m from Seattle)
Long story short, I was really impressed with this location!

Second time I eat from this chain, first time in this location. Drinks were weak, service was «okay», food was decent. I personally find this establishment overpriced and not even fresh enough. The seafood lacks a natural, well, seafood flare! Lol! Their seasoning is rather heavy, almost as if they are trying to hide a frozen food taste!!! Also, this location was oddly located by a loud street and not well decorated inside… Overall, not a great seafood lunch/​dinner environment.
We rather not come back…

We’ve always liked Joe’s Crab shack and the one at the Mills is really loud so we decided to try this one. Anyways, it’s the normal looking Joe’s with merchandise to buy. The music isn’t blasting so it was better and better atmosphere to eat at. The servers dance as usual for all the customers every once in awhile.
To start off, we had the Classic Sampler which included fried calamari, Jalapeño balls, Tortilla chips with a Crab dip. The calamari was okay and the Jalapeño balls had a really nice kick to it and the crab dip was pretty good. Nothing great. Nothing to write home about. Also, my wife and son ordered the clam chowder. They always have to try everyone’s chowder. This was probably the most disappointing chowder. I tried it and it didn’t have a lot of taste plus it was luke warm. Not good.
For dinner, I had the Artic Bay Steampot. It had Lobster, Crab legs, Shrimp, Sausage, potatoes, and corn on the cob. It was okay. Not a lot of taste. At the middle of my meal, everything was cold. Not a real fan. Seafood was okay. The sausage seemed like it had a hard skin and wasn’t very tasty. The best part of the meal was the corn in the cob.
My wife had the Spaghetti Lobster. It was served cold. So she didn’t eat it. Wasn’t at all impressed.
The manager came by to ask us about our food and we told him that the clam chowder and spaghetti lobster was cold when we got it. He apologize and took it off our bill. Plus he gave use a few coupons for free appetizers.
So as you can see, we didn’t have a very pleasant experience today. Food was so so and cold. Not impressed at all. If we do ever come back, it probably won’t be for a long time cause there’s just too many place to try. Good Luck at this place.