Jeniza Nails and Spa

After a friend was raving about this place, I decided to give it a try. not once but twice. The nail technician I was placed with, did a great job on my nails… it was the longest lasting gel manicure I have ever received. But the staff fell short. The lady working the front, is not very friendly and the technicians do not engage in any conversation with anyone. The salon was pretty quiet the whole time. I figured it must have been the time I went (towards the end of the day almost closing) So 3 and a half weeks passed and went and I needed another manicure so I decided to try this place again, same thing… great nails but the staff just is not very friendly.

Back in January, I really wanted to check out Jeniza Nails.
Very close to my house, the salon appeared to be very beautiful and clean, reasonable prices and amazing pictures of their work on Unilocal.
I heeded reviewers’ advice to book an appointment in advance, so on a Thursday, I called and booked a gel manicure and a spa pedicure no problem at all.
Saturday, January 10^th 2015 comes around, and after meeting up with friends for breakfast and a hard day of training at the gym, I was ready for some pampering.
First off, I love it when these types of nail salons accept appointments — As someone who is unabashedly Type A. .. AWESOME!
But can you stick to them? Most can’t. I sat in the cramped waiting area for almost 20 minutes past the set time.
That’s OK though, I get that sometimes appointments can run over. So during that time I was able to scope out and pick from their vast collection of gel and regular polishes, and best believe, Jeniza has quite the stash.
Finally get called back to a nail station, and I don’t get a hello, what’s your name, etc. from my technician. Just one of the dirtiest looks I’ve ever received from someone in a nail salon.
Was it because I was decked out in yoga pants with a hoodie and no make-​up? I tend to notice the customer service I receive is a bit on the doucherific side when I don’t wear make-​up, which says a LOT about our society. Give me freakin’ break, I was there to relax, and had showered.
At any rate, I had to ask her name to learn it was Debbie.
While she did beautiful work, it was very uncomfortable with the awkward glares and minimal conversation.
«What kind of shape?»
«Squoval.»
“Shorter?”
“Sure.”
*aggressively busts out nail clippers and goes to town!*
And don’t even get me started about the technicians engaging in a diss session about a very pregnant client that had been in earlier in the day.
Fully inappropriate in the presence of clients. I’m not going to pretend this never happens in any business, but please have a modicum of professionalism and do so privately amongst yourselves.
The tools that were used on my hands were pulled out of a drawer, and not from a sterilized package.
Also, whirlpool jets, I won’t even get started on why those things are absolutely filthy and a health hazard.
While the salon is beautiful, the work is solid and the colors selection is vast, risking my health and the lack of respect isn’t worth a return visit.
There are plenty of other nail establishments in the Valley that won’t treat their paying customers like an absolute inconvenience or openly trash talk them.
Two stars for Debbie’s beautiful work. .. That’s it.
This is only my experience. Read the reviews, view the photos and make an informed decision.

I’ve called almost every day this week to get an appt for a mani and pedi. The girl who answers the phone says they had no appt’s available every time. I’m really curious as to how appts are being made to book up their days if she’s not taking any?

New favorite! So happy I went in on a whim and tried this place. Mainly because it was close to my work and they were able to fit me in on such short notice! Great quality and fun staff! Can’t wait to go back!

I came to jeniza nails n spa n I can’t explain how happy I’m with the customer service Sally gave me she did my nails n she did a great job she was very respectful n courteous and the whole time she asked me how I was Sally thanks again I love my nails n I would definitely go back to jeniza nails and spa and have u do my nails u did a great job n I love my nails thanks again Sally

My pedicurist to took a chunk out of my cuticle! I went several times before and it was always good! I am disappointed that my nails look terrible and mostly that my toe is throbbing with pain! Never going back! And the receptionist is sooooooo rude! Ran my card 5 + times all while complaining very load that my card wasn’t working!!! So embarrassing!!! Then magically on the 6 or 7 try it went through!!! Guess it was not my card ??? Customer lost!!!

Before I discovered Jeniza, I had tried a couple other places in the Valley and came out disappointed. Most recently, I switch from Pink Polish to Jeniza, and I could not be happier. Everyone at Jeniza is so friendly, and Mary does an AMAZING job on my nails! Not only does she know what she’s doing, but she’s also very helpful in choosing what service would be best and how best to make my gel mani last longer. I’m so happy I found this place and won’t go anywhere else now! Just be sure to make an appointment, as they’re very busy.

I had a nail emergency in the 12^th hour and was able to get my nails done 30 minutes before they closed on a Saturday evening right before an event. Awesome!
The technician did a good job fixing my DIY home gel nail kit disaster.
The chairs for the pedicure area are a little awkward but I was in and out pretty fast.
Reasonable prices and a large selection of gel nail colors.

After posting my review the owner promptly apologized and offered a complimentary pedicure. It took me by surprise. I wasn’t expecting to hear from the owner. To me, this is a sign of a great business. The owner truly cares about the customer experience.
Well, I decided to try it out again, this time going with his suggestion of seeing Kai. WOW! What a difference! She was FANTASTIC! She paid great attention to detail, was incredibly thorough, and VERY gentle. I really liked her.
Thank you. I will definitely be back!

My pedi was horrible! The toe nails were not even not even shaped properly I didn’t want to «fix it» afraid she was going to ruin it even more my mani was even worse !! I have natural long nails and she didn’t shape them correctly. Again I didn’t want her to fix it because I didn’t want them filed even more I know I can fix them myself … It was just lazy work … The only thing that came out ok was the nail color but maybe because it was my favorite nail polish I took. Over all I would give it a half star just for the effort ! So disappointed! Her name was Christina … I guess she’s only used to working on acrylics not natural nails but whatever the case maybe she sucked … I’m not a professional but I could’ve done so much better. Not worth the 45 $

I rarely get pedicures, but this is my mom’s regular place so I joined her for a medicure. My heels were really gnarly and now they are smooth and beautiful! They really put the extra effort in. She was so gentle. Usually I cringe during a pedicure but this was lovely and relaxing. My mom used to hop around salons a lot, but I can see why she has been loyal here since she found them. Absolutely perfect. Had a great conversation with the tech too, which I appreciated.

Great service! I had a smile on my face the whole time! Sally is my girl, does the best gels I have ever had!

The girls do a fantastic job! I can’t say enough positive things about this salon!
The first time I visited, I was expecting another typical inexpensive nail salon. The salon itself is adorable. The staff are timely, sweet, and great at what they’re doing!
Make an appointment because they’re always busy, but for good reason! The prices are low, but the service is beyond exceptional. You won’t be disappointed :)

Yesterday was my first visit but it won’t be my last.
You MUST make an appointment but it’s well worth the advance scheduling. I made my appointment on Tuesday and Friday was the next available. Plan ahead!
I was really impressed with how timely they all were. Ruth is a great multitasker, she was helping soak my fingers in acetone to get my old gels off while answering the phone and scheduling appointments. My appointment was at 4 and I was seated within just a few minutes.
Mary was my nail tech. I really enjoyed how gentle she was! Especially with the cuticle trimming and buffing– I have been to so many salons where these treatments HURT and I have had my nail beds bleed a time or two in the past. Mary was so meticulate and not once did I flinch in pain. Her attention to detail was impressive, she ensured every detail was done to her satisfaction, and if it wasn’t she had no problem redoing it. She was generous with the number of gel coats she applied and told me this one would last way longer than the manicure I walked in with (from another place.)
I’m a believa’ in Jeniza!

I have been coming here since I moved to the area in 2013. Mary is the go-​to-​girl here! She always has a smile on her face and she is the sweetest person I’ve ever met! Mary does an amazing job on both gel and acrylics manicures! I tend to be very picky about how my nails look and if I think a nail could use a little more filing Mary has no problem fixing it. She doesn’t even make a sour face like most technicians do when you critique their work!
The other technicians are nice too and I’ve gotten pedicures from almost all of them. The owner will come in and help out if the place gets busy and she is very nice as well. Overall I think this is one of the best nail shops in town and would recommend it to anyone!
*** Mary gets booked quickly, so if you’re in need of a fresh manicure make sure you make an appointment! ***

First time I came the girl wasn’t very pleasant bit did a good job. Second time here I had Kai & she was beyond amazing! I changed me mind on colors & without a problem she did what I asked. Most definitely coming back with her. She did amazing!

I went to this salon recently for the first time, not expecting to be impressed. I’ve been to many of the type I assumed this would be, but agreed to go with my coworker since it was convenient to our office. I’m glad I did! We called in the morning and scheduled two manicures (mine was gel) for the evening after work, so we were able to get in same day.
When we arrived we didn’t have to wait at all, and they actually seated us next to each other at the same time, so we really did get to have our nails done «together» (unlike a lot of other places) which was nice. Debbie did my gel manicure and she did a nice job, actually avoided any mishaps like making my finger bleed or filing my skin instead of the nail (yes, this stuff has happened to me on more than one occasion).
I had gotten used to going to a more «upscale» salon with a specific nail tech previously, which I quit going to due to the expense and the fact that she was always booked up. Now I know that I can get my nails done for a reasonable price and not have to schedule weeks out. I also appreciated that there was no language barrier so I was able to communicate what I wanted with no issues. They had quite the large gel color selection too. I can’t compare creativity or unique requests since I didn’t ask for anything special, but I wouldn’t doubt their ability or be afraid to find out.
I would definitely go back here next time.

Super friendly! Let me say first though. Appointments are recommended!
Mary did my pedi and gel mani. Her attention to detail actually surprised me. I got a sugar scrub pedi, amazing! And a gel mani. Both reasonably priced. I’ve moved to chandler 3 weeks ago and I think I found my new place. I went to pink polish (DONT Recommend) 2 weeks ago and got crappy service and they charged me $ 85 for a mediocre pedi and mani.
I definitely will return! Thank you!

I think I found my new go-​to nail salon!
I was a loyal Pink Polish customer, but I feel like they are a little bit overpriced and kind of a trek for me to get to. I tried this place today and loved it! I made an appt. and Mich was my technician. She was super friendly and did a great job, but it was quick and efficient. I got a gel mani and it looks great! $ 25 for gel mani — they didn’t charge me for removal.
Minus one star for the weird, Jesus music playing…

This is my favorite nail spot.
The actual store is beautiful and exceptionally clean.
Whoever designed it truly understood aesthetics.
I love their different pedicure options… The mocha smells amazing.
The stone massage is so relaxing.
They also do waxing and I have been so happy with my results.
Looking forward to getting a facial next week.