Fry’s & Fry’s Marketplace

Absolutely loved my experience in Fry’s today. I usually visit this location for my shopping and the staff is always great. Today Leif was my cashier, he was so helpful and happy to be there even though it was Thanksgiving. Kudos to Leif! He deserves to be recognized for his awesome customer service.

I found it funny that there are 2 Frys stores within a mile of each other. I’ve been to both locations often and prefer this location on Mill.
They have a butcher counter, are «remodeled», and have the sushi counter.
My biggest complaint is the smoking area is too close to the front door. If you exit the north double doors your 95% likely to get a whiff of cigarettes in your face. Plus it’s weird to see employees out there goofing off or taking their smoke break.
Employees are friendly at check out and the store is pretty clean inside.

I buy trays of food for work every week from the fry’s a block a way (rural /​southern), but this store just found themselves a loyal customer. I called the rural/​southern store to ask whether they sell a specific Gift Card and they told me to come in and check because they might have it. I don’t live close so I called this fry’s and Amanda and Barbara took the time to check. I will be buying my trays of food from this one now. Good customer service goes a long way.

We have shopped at this Fry’s Food Store more often than we like. The problem is when we’re in the area it is convenient but we do go out of our way often to spend our $$ at other stores and only go here when absolutely necessary.
Checkers rarely speak to you. Baggers are on cell phones. Staff is so involved in their conversations with each other that it’s not unusual to go through a line and not exchange one word with the checker. This is more the experience than not the experience. It’s got to have one of the rudest group of grocery store employees we’ve ever seen. If you have a question or need to ask the checker anything at all, you need to interrupt the ongoing conversation first.
A recent complaint of service to one of the young managers was no different. He was rude and blamed the fact they had to have a union and couldn’t do anything about the employees. I do believe if they had good management at this store, the treatment of customers would also improve. Training starts at the top and not from the bottom. Maybe instead of staff change, it’s time for a management change.
We find no problem whatsoever with food quality or shelves. The problems happen on your way out of the store up front.

So after going back a few times looking for certain things… I’ve noticed a few more things.
They often don’t have what I am looking for. They have your basic stuff, but if you need anything even slightly out of the ordinary, they probably won’t have it. Or they’ll have it, but it won’t be in stock.
A bit of an inconvenience, but a popular problem.
But I was more annoyed at the prices I noticed today. The prices, not for everything, but a few, are jacked up. There were some things where I know for a fact at other stores, sell for 98 cents. And at this Fry’s cost $ 4!!! Seriously?!
I’m pretty sure it’s cause it’s so close to campus. Stores closer to college campuses tend to have much higher prices.
So while the service here is phenomenal, if saving money is more important to yu, I’d suggest checking out another Fry;s farther from campus.

I have been going here for awhile now and I think im going to stop. The «cooked» chickens coming out of their deli are sometimes completely raw on the inside and on more than one occasion i’ve bought their overpriced strawberries only to discover that the ones i couldnt see from the outside where completely rotten and covered in white mold. It doesn’t happen all that often but seriously, Im paying money just to throw food in the trash because they dont know how to run a supermarket, disgusting.

Being from Cali the only Fry’s we have is a Electronic Store. However Fry’s in AZ is like an Albertsons or Ralps. Luckily i made it on Thanksgiving Day 10 minutes before they closed to pick up some pies to bring to our Thanksgiving dinner. Place was hectic, but i expected nothing less shopping for something last minute on a holiday.

I do love Fry’s in general, but not this particular store. They redid the store, and though it is very nice, the customer service is still not where it should be. This store is closer to me, but I go out of my way a little to go to a different store because the staff is nicer and it seems that the selection is larger.

Not anymore.
20 minutes to check out, as only the self-​checkouts were open and available. 5 people cruising around in front of the closed «person-​operated» registers but no manned register opened for over 15 minutes. 25 people waiting in line behind 6 who were at the self-​checkout?
WTF?
It’s Sunday evening, too many people in line and whomever is in charge does not have someone open a register?
By the time I got to the self-​checkout, the ice cream I came to get was pretty much a waste. I paid for milk, OJ and broccoli, but left the ice cream.
While you are the closest to home, you are CERTAINLY not the best. You have lost my business.

This Fry’s location is beautiful. I can’t believe how much effort was put into the décor… very impressive. It is clean and streamlined. Even though, I don’t eat meat, my friend and I picked up some apricot rotisserie chicken and fried chicken for a gathering and it was a hit! They also have a nice selection of desserts.

Looking good after that facelift, Fry’s. Hubba Hubba ;)

better than the other Fry’s in my area

Ahhhhh Ghetto Fry’s. This is where I used to buy sandwiches with change when I was super broke using the self-​checkout kiosks.
Just recently, I had a bunch of change to redeem and I thought of places to hit up a Coinstar. «Ghetto Fry’s,» I decided.
This place is very, very strange. I remember walking in one time and everyone looked scared. I don’t know how to explain it, but everyone sort of stopped what they were doing and looked at me with these blank expressions and I wondered to myself what was going on. Was the place getting robbed or something? Suddenly, someone screamed and someone else yelled out, «There it is!» That’s when I saw a manager chasing a bird with a broom. The bird had knocked some shit off of some shelfs and caused quite a commotion.
If I had a nickel for every time I came into this Fry’s location either drunk, stoned or both, I’d have enough money to buy myself and three of my closest friends Flinstone’s Push-​Pops.
The cashiers and the managers are all nice, but rest assured, if you shop here, you will encounter mutants. And I do mean mutants. The store itself is actually sort of depressing. There are definitely normal people who shop here, like college kids and stuff but it seems like the place sort of wallows in its own self-​pity. If you shop here enough times, you WILL see someone in a motorized wheelchair absolutely furious with a cashier that they cannot buy alcohol with an EBT card.
It does the job, though. If you live around here, their produce is fresh, they have good prices and you can get in and out relatively quickly because it’s laid out pretty nicely.

When I was told we were going to Fry’s, I thought we were going shopping for electronics (
). So I was surprised when we ended up at a grocery store. We were there specifically to get wine for our hosts for the weekend. I was impressed with their selection and prices — very similar to what I am accustomed to. I ended up finding a very reasonable Sauvignon Blanc that I will be stocking up back home for a daily drinking wine.

We don’t have Fry’s back home in Pittsburgh, so this was a new place for me. Pretty much its an average grocery chain store, except they have a sister store with some nicer thing’s, Fry’s Marketplace. You have to get one of the «Fry’s Club» cards if you want to save any money. I hate those cards, it means they jack up the prices and then offer you the real price if you had the card, ugh. Same scam everywhere. So when I do shop there, I generally only buy items that are on sale to club members and/​or I might have some coupons too, from the Sunday paper. The last time I shopped there I got about $ 240 in grocery’s and paid $ 160, what a savings just by using the card: D