Days Inn & Suites Tempe

I checked in late and I was given the room i requested. There was black mold on the ceiling above the faucet and large water spots. When I called the front desk and told them, I was told they did not have another room for me. Black mold is very dangerous, especially since my sister and I have asthma. I have emailed the General Manager, Primo, 3 times and have left messages with the front desk for him to return my call. I have not received a response from the General Manager, or the Corporate office when I called them to report this. I will never stay another night in a Days Inn and Suites, and I will tell everyone I know about my horrible experience.

I had to finally leave at midnight and find another hotel because of the bugs and I also couldn’t breathe in the room and now I have a cough. The carpet looks like tar paper, paint is peeling, bed is squeaky. Checked out over the phone and he mentioned that he could have moved me. Why would you put anyone in a bug ridden disgusting room if there were alternatives? Why wouldn’t you set this room on fire and start over again. Once you have bugs — you have them everywhere.

This is the worst hotel I’ve ever stayed in. Bags over the smoke detectors, stains everywhere. i. e the ceilings, carpet and walls. Shower doesn’t work well. The «continental breakfast» was a joke. And the customer service is non existent. Would not and will not ever stay here again. Wish I could get my money back.

This place is disgusting! And you will never get a refund if you try. They are such a rip off! Don’t prepay for a room here, you will never see you money and this place you can not stay in. Weak AC, tons of spiders, etc. HATED IT!

This place is disgusting. There are stains on the walls the floors and the sheets every piece of furniture is damaged in someway shape or form I feel like someone was murdered in my room. I don’t think I’ve stayed so just let me place since I was 16 years old and looking to hump. I feel dirty for even walking in the room. I can honestly say that I would feel better sleeping in a train station. I swear this is a by the hour joint. I should have come on Unilocal before booking through
. They gave it a 3.5 star. And the pics look nothing like this dive. I will need to be deloused after leaving.

This hotel was nice I wasn’t expecting it to be because of the negative reviews but I was pleasantly surprised… The room was clean and big enough, a variety of channels on the t.v. The bathroom was clean. The only thing that could be changed was the dang shower head it wasnt really dispencing the water like it should. The front desk people were so friendly and helpful. The breakfast was simple but the main necessities covered; cereal, oatmeal, milk, juice, coffee, toast, yogurt, and waffles all in all a great experience.

Horrible. The carpets are filthy everything, kitchen cabinet, furniture looks old and worn. Not worth the $ 71.00 we paid. The first room was dirty, we went and complained, then the manager had to show me 4 rooms before one was halfway decent. Then 2 hours later we realized the air wasnt working. The maintenance had to come and change out the unit. Rediculous, we will never come back her.

Employees were pretty pleasant. You get what you pay for, breakfast was good. I think some people expect a 300 dollar a night room and breakfast for a 100 bucks a night. Good middle of the road place and at a good price. I will be back next year for spring training and I will stay here. Good location for food, supplies and all the ball parks. I dont go on vacation to stay in a room… the room is to rest and home base

Worst Hotel Experience EVER. Not only was the room GROSS, SMALL, and Smelly but the Air Conditioner only worked on 2 settings. Hot anad Stuffy or «See your breath» cold. the room reserved was for 1 queen. i had a full size bed. the old tube television had about 4 channels the rest were snow. the pool never opened. the breakfast was gross. the only reason i didnt complain or check out is because i was only in town for 2 nights. i will never book days inn again!

Place could be better for what they charge décor and tv’s are outdated. Front desk clerk Larry Williams is a real tool. My first stay there I made a reservation for a smoking room and at check in a specifically ask for a smoking room. Larry assured me that was what I was getting, however when I get to the room it was non-​smoking and had I smoked I would have been charged a fee. I call this jerk who tells me they have no more smoking rooms dispite my reservation and the lie he told about getting smoking room he then asked me to dial him back in 5mins and magically a room is available which was a downgrade. The next time I stayed here I made a reservation over the phone several hours prior to arriving at the hotel. Reservation was made by same guy Larry but when I get there no reservation for me, he proceeds to remake the reservation instead of just checking me in this process takes over 30 mins and this DOUCHE is grinning his smarmy little grin the whole time. Either this this guy is a frickin Idiot or just a colossal asshole. If you want good customer service here check in during the day otherwise you get a moron who doesn’t do his job properly.

First off I was emailed an upgrade offer to a king suite for 10 dollars more and I arrive and they tell me they have none available. I even had the confirmation email. The staff basically laughed in my face at this. So I got the original queen room I booked. I go there and it smells terrible and everything In the room is old and needs work done. The sheets were stained and looked very old. I found a huge cockroach still alive in the room and another in the bathroom. Then I find out days later they charged my card for smoking in a non smoking room. I have called 3 times and haven’t gotten in touch with an actual manager. The staff is very rude and not helpful. I didn’t smoke in this room I would have paid for a smoking room if that were the case. Now I’m charged 100 dollars for smoking and the note the manager left on the charge states that there was no evidence of smoke it just smelled of marijuana. So I’m getting charged for smoking and they are saying there was no evidence of that just that it smelled after. This was the worst experience I have ever had at any hotel. I even call corporate office and they say there is nothing they can do and she was also very rude and hung up on me for being an angry customer. And called me a liar. Do not go to this hotel. I won’t ever go to a days inn anywhere again. Worst service ever. So much for customer care I guess

I’m really appalled at how the management handled a situation here the other night.
There was a group of people drinking by the pool, husbands, wives, and their toddlers, and a physical fight broke out between two drunk women. There was punching and screaming and eventually the womens husbands separated them. Later the woman swung at her husband and then the husband punched her back in her face and knocked her to the ground.
The night shift manager went out to tell them they had to leave, talked to them, etc and he came into the lobby/​dining area that our group was sitting in and we had been watching the whole thing through the window. We asked him what it was all about and he said that a fight broke out, and he was not going to call the cops because the husbands out there were cops. Which doesn’t make any sense. And then he said to us «but personally I don’t mind if two women are fighting» in a pretty perverted way. I was shocked that the hotel manager would make light of domestic violence and also be so creepy about it.
Also, the complimentary breakfast was a joke. There were only waffles and cereal. Bleh

Ypu get what you pay for. Tired rooms, stained carpet, patched plaster walls and ceiling. Nice pool and friendly service at desk. Inexpensive. Old TV and appliances.

If I could give less then a star for this hotel I would. The main reason is due to the poor customer service from the front desk. I don’t know her name because she didn’t wear a name tag nor would she give us her name. She worked on the weekend of 3÷21÷14 to 3÷23÷14. She took her precious time assisting our group of 8. She was also texting while working… Never smiled and never apologized for the long wait. She was in her pajamas Saturday morning assisting people. Also, that evening we went to the pool and asked her 4 times for towels she kept telling us that it was on its way… When in truth the towels were in the dryer and it would taken another 25 minutes… she couldn’t be honest and tell us that upfront!?? The stay other wise was so-​so… I will never stay here again just because of the woman who worked the front desk who refused to give her name. Thanks Days Inn Tempe… We will never stay here again the next time we visit Tempe.

This hotel sucks. Carpets are really dirty. You don’t want to walk barefoot at all when in your room. The A/​C is from 1970 on the wall with a dial! The other half of room doesn’t have a separate AC to cool off. Went to pool and then was told,” they are washing all towels and did not have anymore at that time”! How does a hotel run out if towels? Really?! TV is also from 1980 and screen is so bad it’s a snowy screen while watching. Will get through the couple of days but will never come back!

I don’t really write reviews, this hotel sucks!!! First night chair is broken and it smelt soo bad!!! Had to bring an air freshener. Next day the shower is leaking and blow dryer is broken… so we complained the next day and wanted to get a refuns on the 2^nd night. they won’t give it to us!!! Just part of it…$ 300 for 2 nights!!! What a joke!!! DON’T EVER COME HERE!!!

Yes, I am a fan. After stumbling thru a myriad of websites listing area hotels, I reserved this one online. I liked the location, the price and the posted amenities.
I arrived at the front desk and was greeted by Heather. Heather was more than on her game as she not only was pleasant to deal with but went out of her way to upgrade me and to see to my comfort. Friendly, engaging, helpful, Heather is an example of how to engage the customer and how to make them feel valued.
The suite was roomy, had a foldout couch, kitchen and two tvs each with its own remote. Yes, some elements were a bit dated. But the rooms looked and smelled clean (I’m a professional at travel and know how to evaluate a room for «true» cleanliness.) The carpet was clean, and I felt absolutely comfortable about the bath and shower. I have recently been in some hotels that truly warranted a poor rating but this wasn’t one of them. The freeway is close enough to not leave you lost but not so close that you hear the curses of aggravated drivers. Close proximity to entertainment, a variety of restaurants and downtown. Don’t pass this one by.

This hotel is disgusting. First of all I. made a reservation for four 2 adults and two small children. There are only 2 bath towels in the room and when I asked for 2 more I was told he could give me only one its policy that only 2 towels be given. Then my 2 small boys were gonna sleep. on the sofa bed, not only are there no blankets thank (goodness he had only 1 to give us) there isn’t even enough room to open the darn bed so we
to fully open the bed. The kitchen is disgusting I. wouldn’t cook on that stove or in that microwave if I was dying. The room stinks as well. Oh well we came for one purpose and one purpose only to watch out Trojans kick dome scum devil butt.

We stayed here for our weekend trip to AZ. Big mistake. Save your money and go elsewhere.
The rooms are so damp and depressing – it looks like there was prostitution going on in the rooms next to us. Men going in and out of all hours of the night. The so-​called «continental breakfast» is so gross. Nothing but greasy old sausages and stale muffins. The parking lot had old abandoned trailers and bums going in and out. I could not believe it.
NEVER staying here again. Sorry I wasted money on this.

I come to AZ once a year for Spring Training and this was the first time staying here. I was booking online but decided to call to find out how close they were to Mill Ave and Tempe Diablo Stadium. The gentleman who answered was very friendly and helpful. He even gave me a better rate than what I was getting online. With Days Inn’s reputation I wasn’t expecting a lot, I just needed a place to sleep for two nights. Check-​in was quick, immediately I was pleased the room was very clean and spacious and the bathroom was clean also. Location of the hotel was central to where I needed to go. I will recommend to others and will be coming back next year.