Burger King

I wish there was a negative star I could give this place. I’m so annoyed that Burger King allows management to treat their customers this way! Unethical, rude and unprofessional in every aspect of each word.
Absolute worst place. I was behind a car in the drive thru and as the car pulled forward to the window and myself to the speaker, all the lights were shut off and a Spanish speaking lady said whhhhhhhhaaaaat??! What you say? Anyhow, I proceed to move forward and wait for the person in front of me to get his order. The «manager» sees that I’m behind the car. The car leaves and I pull up to the window which she has securely locked. I beep my horn, knock on the window and say hello? Miss? I even recorded her blatantly ignoring me. She looked like she was on something and feeling out. I will NEVER step foot in this establishment that employs trash to serve their customers. What’s worst is that this was the second issue with two different Burger Kings in less than 3 hours and a mile apart. First BK didn’t speak much English and charged me incorrectly.

I usually don’t review fast food but I just want to warn people the manager of this place, some asian guy, will try to trick you and make u spend more. Yes, it might be a sales tactic, but it strips us of our choice. Most people will probably be tricked, but not me. When I ordered a whopper burger meal, he said «ok medium meal». I said huh? (Since usually a small is included with the price and you would have to pay more for medium) so i proceeded to say no, I want only a small meal. Then he said ok so a whopper with cheese small meal… I said what? I said whopper meal, not whopper with cheese. I started to get mad. If I wanted the whopper with cheese option I would told you!!! A-​hole. I’m not dumb. First tried to trick me into getting a medium without asking me, then tried to trick me into getting a whopper with cheese instead of just a regular whopper. Didn’t even ask me if I wanted cheese or not, stripping me of my choice. In all reality, adding 30 cents for cheese and 60 cents to upgrade to a medium size isn’t a big deal. But to me it’s taking my choice away and tricking me. I hate that. So whoever actually read this, watch out for that guy.

Living literally next door to this place I tend to frequent it. It’s about as good as you’d expect a major fast food chain to be. I’ve never had a problem with the food I order, it’s always great. The people who take my order are just fine and the dining room itself seems clean. Depending on the time of day they do get weirdos in there but you can’t blame them for that. They don’t bother you. But they do a good job and I have no problem coming back time and time again.

Never in my life have I ever been so satisfied with a Burger King location. The food is fresh and hot. I have never had any complaints or messed up orders with the food. The customer service, however, I am sad I can’t give them 10 stars. They never forget to smile, greet you, make warm conversations and politely thank you for coming in/​driving through.
I would like to highlight my personal experience tonight. The poor girl working got treated like crap from the car ahead of me because they were understaffed. By the time it was my turn, she didn’t miss a beat and genuinely apologized for the wait. I felt so bad for her having to man the drive thru and the inside counter. I hope that customers will learn to be more considerate and realize that they’re doing the best they can.

I have never had a complaint about this place, I always use the drive thew and it’s fast, my food is always prepared right and my whopper is always stacked perfectly:) and never messy. Maybe I’m just lucky.:D

Never enough employees working especially in the morning. Food is good and customer service is standard. Just wish they had more people working there to speed up the process.

its a classic BK. teenagers behind the counter. same food & price you expect. But they do have one of those new 1000+ choices Coca-​Cola machine

Whopper was dry. Fries were cold. Iced tea was flavorless.
There was also a creepy old lady just sitting in there talking to everyone as they walked by. I didn’t respond to her and she proceeded to stare at me the whole time I was sitting there. She also went over to a family with a little boy to tell them «he’s so cute I just want to snatch him up and take him away with me». Um, okay. If I was that boy’s parents I’d have gotten out of there as fast as I could.
Management: do us a favor and make the creepy people leave the place if they’re not there to eat. Thank you.

Yuk. not very tasty at all. only good point was that the counter guy caught that they had missed the bacon (if you can call it that) on hubby’s burger.

Pros. Fast, efficient, friendly
Cons: I’m going to stop coming here. It’s not really good for me and today they didn’t even bother heating up my food. If I wanted a croissant with a cold cheese slice and chilled ham, I’d make my own at home. That’s what I’m going to start doing. This has happened to me twice now.

This is by far the worst Burger King that I’ve ever been to. It took them about 3 minutes to help me at the drive thru, I had to repeat my order multiple times because they kept getting it wrong, and to top it off, THEY GAVE ME MILK THAT EXPIRED 2 WEEKS AGO!

This location is without a doubt the most awful Burger King I have ever been to, including truck stops. The employees at this location are the biggest festival of douch bags I have ever had the displeasure of being around. Let me enlighten you with my two part story.
The first time I went to this location, I went through the drive thru. Getting home, I now know the pain of Leo Gets in the movie Lethal weapon 2, and symphatize with him in his stance of how they always fuck you at the drive thru. I get back home to realize I am a pawn in Burger Kings game of fucking their customers at the drive thru. I drive back, let them know my order was wrong. The manager looks in my bag, goes back and talks to the cook. They forgot about me and 10 minutes later I remind him I am still waiting for my order. He brings out a bag and drops about 6 inches on the counter in front of me. Doesn’t say a word. I suppose this was my fault. Pencildickmanager looked at me as it was. O.K., perhaps they were having a day. Perhaps I should have looked at my food when I left. Regardless, I hope the manager is reading this. If you are, your a dick (yes, you. The fat guy)
Part two, which I have entitled: Tempting fate, I decide to go back to this restaurant once again. I should have stuck with my intuition, like when a dog knows it is about to storm and starts barking and acting weird. Sitting in the «dining room» this time (although the amount of garbage in the room resembled more what I think the threshold to hell would look like) I think the only place that didn’t have garbage in it was the trash cans. My food was not only incorrect, but tasted like what I can only describe as, well, for a lack of a better word… dogshit. I think my hamburger patty was awake longer than I was and had the texture of a belt. I wouldn’t even let my dogs eat this trainwreck of a «meal.» I told the kid who reminded me of Rainman working the counter that the burgers were pretty bad and he might want to cook some fresh ones. He just started at me like he saw a pair of tits for the first time. I don’t think this kid will strive to be a member of the space program.
I will never go back to this store and I hope someone who works there reads this. Although I doubt that. I think they are spending more time standing around thinking of ways they can piss off their customers and be generally non-​productive. I can only become religious and pray that if I ever have kids, they are smarter then the staff at this burger king.
Much like the old lady in the movie Poltergeist, I give you a warning, Caroline. Stay away from here, this is Satan’s Burger King.

Ok, so it’s a fast food joint? How wrong can they really go? I went in here on a Tuesday afternoon around 1:00. There was no lunch rush happening. Apparently this location has problems with people stealing napkins and ketchup, because there were none of the self service stations where you can load up.
The person who took my order was incredibly rude. There was no one in line behind me, and she kept trying to make me leave her counter while I was still putting my credit card away. She told me where I could stand and wait 5 times.
They pour the soda there, and she had managed to cover the outside of the cup with as much liquid as was inside. Oh, and asking for a napkin to clean up her mess… that’s a big no no too.
As I walked away, she proceeded to have a conversation with another employee about what a bitch I was for mentioning the sticky cup situation. In Spanish. I speak Spanish. When they did toss my food at me, I had to ask for ketchup and napkins. They asked how many napkins I needed. I would have asked for more if I had known that EVERY table in their lobby would be filthy. Honestly, I probably would have felt better about eating out back by their dumpster.
Finally someone did come out to clean the lobby. Instead of wiping the table, she simply swept up a cloud, right next to me.
Needless to say, this had to be one of the worst Burger Kings I have ever been too.