A Stitch In Time

The ladies here are amazing. Very kind, professional and efficient.
I came here to get a heem let loose on a pair of suit pants that were a bit to high on Thursday morning. I was flying out of town for 3 weeks on business and needed to have them by Monday afternoon. They were able to get this completed for me at no extra charge.
The prices are very reasonable and you will receive great service here. I will be bringing all of my business here moving forward.
**Keep in mind that this is a cash only business**

Great and time efficient

EXCEPTIONAL quality here. I’ve come in many times over a number of years, mostly for business suits, but sometimes for casual clothes and once for a bridesmaid dress. I have to drive out of my way to get to this shop, but the ones that are local to me just don’t meet the same standard. It’s difficult to find a place that gets the cut exactly right every time. The owner does do some multitasking, as mentioned in previous reviews, but the quality of her work is always superb, so this doesn’t concern me. The owner also could not be more accommodating. She’s worked past business hours for me, done same-​day jobs when I’m in a hurry (which is often!), and generally bent over backward to make sure I’m happy with the result. Sweet personality, and it’s a pleasure to talk to her. Prices at this place are very reasonable as well. Beautiful work, Stitch in Time, so please keep it up!

I bring all our Martial Arts clothing here. She is always so friendly and nice and does a great job for a fair price.

DO NOT bring your business here! My pick up date was ⁶⁄₃ as it was clearly stated on my copy of the receipt. I get there on ⁶⁄₃ with my receipt and she said it was for ⁶⁄₅. I showed her my receipt and she showed me hers. She wrote over the 3 with a 5! I told her that it was very clear what she had done. She said she couldn’t figure out if it was a 3 or 5. I asked why she didn’t call me and she said, «I don’t know». No apology or explanation! I had to drive back the next day before my flight. She was not apologetic and had no explanation as to why she did what she did. Bad Business! Will never go back!

Will not be back. Came to pick up jeans on Tuesday and sat while owner talked on phone discussing her recent eye doctor appointment. Rattled my keys and she got the hint and asked the person to call back. Jeans weren’t ready. No big deal. It was only 11 am. However, picked them up Saturday for a date night with hubby and with my four inch heels, the jeans still drag the ground!!! I was worried when she didn’t spend much time when I went in – other tailors pin them fairly well and really take their time making sure they have the right break in the hem. She didn’t do anything but spend thirty seconds. I should’ve run then but thought I was being overly picky. Obviously, I wasn’t. I can’t wear the jeans tonight bc they would fray. I’m beyond irritated. Go someplace that takes pride in their business!!! This is not the place.

Fatima is the best! She has been doing alterations in the area for years. Every major department store sends their clients for alterations. Plus if you need something done quick she never hesitates.

Picked up my glove the next day, as promised.
Guess how much to HAND SEW a seam between my fingers?
Three Dollars! I left a $ 5 tip. she’s got my biz for life!

I love having custom fit clothes. You know, where the hem of your trousers hits just perfectly at the base of your shoe or how the cuff of your jacket hits right at your wrist. I’m 5“4 and long waisted, so clothes off the rack look okay but never WOW… and I’m a fan of the WOW.
I love to shop and I love to bargain shop, finding that perfect St. John’s suit jacket or Tahari skirt and then put everything together just so, so why not customize the fit as well, I figure! Especially when Stitch in Time takes just a few days to get me to knock ‘em dead.
I first came to Stitch in Time after being recommend by the Dilliard’s suit salesman, great guy by the way, and i needed a suit altered within hours, literally for a funeral out of town.
Stitch in Time came through. We explained our situation and the owner told us after 4pm the entire suit would be ready. Same day service, I was thrilled. Since that fateful test by fire, I have brought numerous pairs of pants in for alteration– that whole 5’4 can be a pain and I get right in and out and back in a few days to pick up my clothes. I have even gotten creative and bought a skirt, knowing I’ll want it taken from A-​line to pencil and Stitch in Time puts it together for just a few dollars. My clothes may be bargain but my look never is. I have Stitch in Time to Thank for my million dollar, custom looking wardrobe.

I have been going here for 4 or 5 years now because I really TRY to be a loyal customer. I can’t justify spending any more money here.
5 years in the owner is nice to me, but still doesn’t know my name. I go there 10 times a year minimum — so it shouldn’t be that hard to at least RECOGNIZE me.
I decided to have my wedding dress altered there this year because I knew and trusted her. She made a big to do about my dress and my wedding, but when I stopped by with my ENTIRE wedding party to pick up ALL of our dresses, she had no idea what we were talking about. «Dress? What type of dress?»
Uh, my WEDDING dress? The only one in the store? Hanging right there?
Every pair of pants she has hemmed for me — from jeans to slacks — has been too short, by over an inch, and she charged me SIX dollars to sew a button back on… when I brought her the button.
I am sure there is better service elsewhere, along with better prices.

i needed three slacks and one pair of jeans hemmed. i requested that cuffs be added to the slacks after they were hemmed.
it is a small, modest store located in a older shopping center in tempe.
as far as customer service the owner is very nice but at times a little difficult to understand due to her heavy accent. prices are reasonable=12.00 each pair of slacks and 9.00 for the jeans. i called around several places to compare prices.
overall don’t expect the jeans to have a perfect stitching. its a little sloppy but for the price i was alright with it since it’s not that noticeable. i would probably return.

I had a very pleasant experience with A Stitch in Time. Just got a new pair of rather expencive jeans and needed them a lot shorter. I was really nervous about turning my jeans over to just any store so I read the reviews of the locations near my house and was happy to find such a nice, inexpensive place to close to my house. The owner was very polite, and I will be going back very soon. I got my pants back in 2 days for only 10 dollars and they did a very good job.

They did a great job on my dress. Service was super, super nice! Turn-​around time was fast and the price was totally reasonable.

After reading the reviews, I decided to try this place. I needed two pairs of jeans hemmed by next day so when I called, I made sure that I asked the question. The lady on the phone was VERY NICE saying «sure sure of course» but most of what she said was a little hard to understand since she had a very heavy accent.
When I brought my designer jeans in, they were nice but kinda passive. I asked the question again and their answer was «oh…well, ok I guess.» The end result was not that good. Yes, they were ready for pick up by the next day BUT the quality of work was… well, not the best.
Would I go back? umm… probably, if I can’t find anywhere else.
*Price = good…$ 9.50/pair of jeans for hemming
*Service = ok
*Quality of work = average at best

Just choose a different alterations place. Beware this place severely ripped me off and may do the same to you!
A Stitch in Time has done 2 other items for me over 6 years ago but this time, when I took a bridesmaid dress there to be altered, they specifically did my hem, stitched 2 darts, and added fabric to the sides. That’s it. And these simple alterations cost me nearly $ 150.00! I was so shocked, I started to cry… the hem cost $ 55 alone! After I put it on, my bra still showed on the sides and in the front. I was so upset, I just took the dress and vowed to get it altered elsewhere. (my mother ended up helping me out).
I’ve never heard of or experienced such pricing. Guess in this economy anyone is willing to jack up their prices to make a buck off of a needy bridesmaid. The thing is, I mostly wish I had known how much it would be ahead of time, but there was no forewarning, nothing. If I had known, I could have chosen to go elsewhere to get my alterations done. Now I’m just trying to help those who are out there so that they won’t be suckered into going there.

I’m 4’11″ and there is not one single pair of pants at any store that I can wear right off the rack unless the store carries a «short» length. After finally getting fed up with hemming (if you can call it that) my own pants, and then tripping when my heels get caught in my bad hem job, I decided that I make a decent enough living and can afford to pay a tailor to do it right.
Wasn’t sure where to go, so my first thought was Delia’s Cleaners, since they have a sign that says they do alterations. While I do make a decent living, I do a lot of second-​hand-​clothes shopping, so I was not about to pay $ 12 to hem some pants that cost me $ 8.00. And then I read some reviews about this and the reviews didn’t inspire much confidence in the quality of the service I’d be getting for that.
As I drove out of the Safeway shopping plaza where Delia’s is located, I noticed a small «alterations» place across the street: A Stitch in Time. Coincidence? I think not. Fate is more like it.
And «fate» is part of her name: FATEMEH! She is awesome! I walked in there with a large bag full of all the pants I ever hemmed badly or rolled up. At least 8 pants on that first visit.
Fatemeh had me try each one on, and she quickly put some pins into one leg of each pair of pants. She asked me when I needed them back, and when I said by this time next week (expecting her to say no way, or that ‘ll cost ya) she said OK! Not a problem.
I was worried because I didn’t even check for references or anything and had just driven up there. So this was a big leap of faith with almost all the pants I own.
I was THRILLED when I got them back. Every single one of them was a perfect fit, and the stitching was excellent. Not only that, she ironed all of them! Those poor pants hadn’t had face-​time with a good pressing in a looong time!
What’s more, Fatemeh was so grateful for the business. She thanked me an awkward number of times during the 5 or 6 minutes I was there to pick up my items. I thought it was maybe because there were so many and it was a big bill, but she was just the same with the other people who were there as well. I say it was awkward because I rarely encounter a business owner who THANKS customers or clients, as most people act so entitled or like you owe them something. It was refreshing. She just genuinely appreciates her clients.
Well Fatemeh, this client genuinely appreciates you, too. I appreciate her so much I have been a repeat customer at least 6 more times in the past 8 months.

I finally found a tailor! Yea!!!
Fatemeh, the owner, is always here and she is SO nice! I’ve had several things altered here already, ranging in complexity from the hemming of a pair of dress pants to the total refitting of a long, complex, embroidered dress skirt from India.
Everything has turned out lovely, and the prices are great, too ($ 9.50 for a pair of pants is just fine with me). They’ll even rush orders, if you need it.
I highly recommend this place. Just don’t tell too many other people, or I won’t be able to get my same-​day alterations :)