Wells Fargo Bank

This is my favorite Wells Fargo business wise. They understand what I need and are able to help me out when I’m confused. They fix up my account when another WF messes it up. They don’t push me to open another account, and it’s great.

Do not utilize this bank. counterfeit bills passed through here! They will not correct the issue when presented to them. Stated it’s the customer’s fault that they received the bill.

I had the unfortunate experience of having to deal with your bank today and just further goes to prove why I dot bank here.
Some of the most unhelpful staff.

I have been with Wells Fargo for 14 years and I have seen a decline in personal service over the years. Recently, I called my local branch to ask about an item on my business account. I was promptly told they would not help me with the matter and that I needed to contact the 800 number. Well if you contact the 800 number the wait is generally over 15 minutes. I don’t have time to sit and be on hold all day for a 10 second question. I have always thought Wells Fargo was the best place to bank but they are slowly becoming just as bad as the other banks. If it continues I will switch to my credit union.
I think more people should voice that these changes that eat away at any personal service will eventually hurt their good reputation.

Worst customer service! Before you waste your time and money think about your money being in the hands of people that do not appreciate loyal customers. Six years with Wells Fargo, not even a callback from a supervisor. Go to a bank where your money can be trusted! For this is your livelihood and how you survive. Dump them before you get in a situation like mine.

I Tried to get my funds out but due to their bureaucracy and unwillingness to make the slightest exception or to call a manager when the clerk knew I was upset, I left Wells Fargo without my funds and unsatisfied. I know they have the rules and guidelines, but this should have been easily handled by a manager never stepped in to assist. I’ve been a customer for at least 15 years but not much longer. There are plenty of other banks that will take my money!

Best Wells Fargo around these guys always have my back ! Just wish they would open on Sunday and checks would clear on Monday that would make my life so much easier but that’s not there fault I don’t think any bank does that lol

I think this is a good bank. I believe this is a business bank more than a regular bank based on the layout. Either way, pretty good bank.

Good Service, Great People… Hey Shelia!!! :)

The worst customer service bank out of any Wells Fargo I have been to! We own a business and have had our account with them for 6 years. I went into there branch to have them close a checking account I didn’t use they never closed it then it had bank fees that weren’t covered due to non use and no money in there. So Wells Fargo closed my debit cards attached to my original account because that account was linked to it. When I went into there branch to have it fixed there office manager told me that is not the reason when Wells Fargo card service had explained it was and she told me its because I transfer to much money from checking to saving and I need to wait 3 – 4 months to see if I get a new card and she will not vogue for me! When they reason was because her incompetent employees! And on another occasion told my husband for no reason he can not cash a check from one of our customer a dentist that we have done business with for 7 years! Worst service ever I will be filing a corperate complaint! On a better note I love my branch I opened with 6 years ago in sun city they are awesome and the friendliest people

Normally good business bank. Sucks today.

I went into the branch and I was immediately greeted by Courtney. She took care my needs. I think their customer service level is phenomenal. Better than some of the other financial institutions out there. Give these guys a try and see the difference.

I use for now, but soon…