Temecula Radiator & Auto Repair

Broke down on the 15 South and had to have Triple A tow me to the nearest auto repair shop. Was helped at the front desk by Terry. Terry patiently listened to what happened and predicted that it was probably my Serpetine belt, which is what it turned out to be along with my tensioner assembly.
They were closed for the day and promised to get the car repaired by tomorrow. The next day, I could only find a ride to get out to shop in the early afternoon. After realizing that I had about a 3+ hour wait until my car gets fixed, Helen the owner kindly offered to drop me off/​pick-​up at the local shopping mall. I really appreciated this as I would have had to sit in their lobby for over 3 hours.
Pros:
Honest quote
Met deadlines
Didn’t feel nickle and dimed
Excellent customer service
Bagged broken parts in plastic bag as souvenir…
Cons:
No shops close by
TLDR; car broke down, towed to here by Triple A, treated like family, would recommend.

I was recently sent here by the car wash because they broke my mirror. I stopped by the shop to have the part ordered and waited about 2 weeks for the call that it was in. When I went in I expected the job to take about 10 minutes because I had this same part replaced by BMW and it took less than 10 minutes. I sat. and sat… and sat and coming up on 2 hours was told that it would be about 10 minutes for the glue to set. Why are they using glue at all? This part just snaps in. I finally got my car back and was shocked at the paint job that was done on it. There is an orange peel texture on top and on the side which stands out like a sore thumb. My car is a glossy black, not orange peel!!! Absolutely ridiculous job! I would never have paid for this job and have notified the car wash of the poor job that was done.

Very consistent, fair. They have always fixed what was needed and never created problems (happens all the time at some shops).
Pricing, while not the cheapest is within reason and cheaper than the dealer.

If I could I would give zero stars, I would. I over heated while driving on I-​15. I called AAA and they told me about an hour. So I call this place and told them the situation. Terry said, get it over here and we should be able to help you. After I was able to get a tow over to their shop, it was like I was a mirage. They did not want to work on my Pathfinder. The had 2 people looking at a headlight and Terry kept looking up to see if I had left. I got out of there and went to Midas… they took me in right away… avoid at all costs. Their soda machine was also ridiculous 1.50 compared to .85 cents… good riddance.

Women beware! My wife took her car here for a simple oil change and they tried to sell her everything under the sun! The estimate they gave her was for $ 2600. Did I mention the car only has 30k miles on it? These guys are a bunch of thieves! I warn everyone I can about these guys. STAY AWAY!

I debated on four or five starts. I went with five, because in the auto repair world these guys are about as good as can be with the exception of being less money.
I took my 2004 Expedition in for a fluid exchange, basically brake, power steering and radiator flush. Young my mechanic called me during the process to update me. I thought for sure it was to upsell me on something, but it was just a courtesy call.
I took the same car in for a «Check Engine» light which they did for free, but the history in the computer did not show any error. Young suggested that since my car had 90k miles it might have been stall due to needing a tune up. Turns out he was right on the money. I gave him the ok to do the 90k service and now my car runs as good as new and is getting 2mpg better because of it.
I dreaded the prospect of finding a new mechanic since moving to Temecula, but now that I’ve found one I like I am not going anywhere else… unless they recommend it like they did to one of the previous reviewers.

I’ve been here three times, we always work with Andy.
My usual mechanic is in La Jolla, too far away. My car needed a TON of repairs including timing belt, there was an oil leak etc. I bought my car for cheap off Craigslist so I really can’t expect much more; it’s a 96 Toyota Paseo. I kept putting it off due to being short on funds, but then my registration expired so I had no choice but to get the work done so I could get the car smogged.
And that’s how I ended up at Temecula Auto Repair.
Their prices have the AAA discount built in even if you don’t have AAA (I do), the staff is super friendly and accomodating and their building is so nice. They have couches, TVs, and magazines etc if you want to wait around.
Andy was sure to explain everything that needed to be done to fix the car, and even though i don’t know much about cars he put it in terms that I can understand and not once did I feel like he was talking down to me nor did I feel they were trying to up-​sell me on anything. All the work on my car took 2 days; when they called saying it was done I couldn’t find a ride there even though it’s close to my house so the owner came to pick me up herself… awesome! Needless to say, I passed the smog :)
Oh, and when I took my car back to get smogged after driving 100 miles Andy told me they charge a lot more so he would recommend going somewhere else. I mean, how many businesses do that? They really seem to care about their customers, I’ll definitely be going back there again!