Margarita Esthetics

I went to Dr. McPherson for a cleaning and dental evaluation. She suggested some fillings for ‘tooth erosion’ that I have at the gum line. There were five to six areas that she filled. One filling fell out after about 2 – 3 months. I went back to her and she re-​filled it. Another filling fell out last month and guess what? She has sold her business and not left her address. It’s almost as though she skipped town.
The work was done about 14 months ago.
I have tried to get her new address or phone number from the office, they will not give it to me. They told me they would call me back a couple of times and they don’t call back. I call them and am given the run around.. In my opinion, pretty unprofessional. First of all for fillings to fall out and second of all for no way to contact her to have the poor work corrected.
I can’t afford to pay for this work to be redone. My next course of action will be to make a formal complaint to the Dental Boards.

My family recently started going to see Dr. Jocelyn McPherson in the Summer of 2012, and we are quite pleased with how friendly and accommodating they are. Their dental assistant is super nice and instantly puts you at ease. The set up /​décor of the offices is quite modern and polished. Computerized x-​ray results and a mini-​camera make it very easy to see what’s going on. This is definitely a dentist worth checking out!

I want to start off by saying this a review for Dr. Lee. He is an swesome dentist! He is honest with you and doesn’t make you feel bad for skipping the flossing. There was no pressure to get the work done asap and he made sure that I was at ease the entire time I was in the chair. Come on now, everyone hates the dentist chair!
They have tv’s you can watch while he’s taking a peek at you teeth and you feel a little bit better while your mind is occupied. His office is cute, inviting and super clean.
Who wants to go to the dentist anyway? I’m just glad that I found a great dentist that I want to go back to. Now, that’s saying a lot!
Thanks Dr. Lee! You’ve made me look forawrd to my teeth cleanings! oh and FYI $ 49 bucks for new patient xrays and cleaning!

CAUTION!!! Take it from my personal experience and don’t learn the hard way by having your own bad experience: Go to another dental office! Before you read this, just know that this is not a review written out of hate or unreasonable spite, but more so informative of my experience to prevent people from ending up with the same stress as I had to endure.
I went in to inquire about Dr. Lee’s 6 month’s braces program because I wanted to straighten my teeth, but I didn’t want to spend 2+ years with a «metal mouth». After my consultation, I was told by the office manager of how the treatment would lay out over the next few months and the cost. Because I had two insurances at the time, I would have minimal to pay out of pocket. I didn’t start treatment until 3 months later because I had to have other dental procedures first (ie: Wisdom teeth, cleaning, etc…) Dr. Lee is a good dentist. Very gentle and thorough. But fast forward to the last month of my treatment (month 6), I learn that my insurance didn’t pay what was expected because of some technicality with my age. That came as a huge surprise to me since I was wrapping up treatment and getting ready to move out of state the next month. IF YOU’RE GOING TO READ ONLY PART OF THIS REVIEW, READ THIS PART: As a patient, I don’t think it’s right to be quoted one price in the beginning and for things to change at THE LAST MINUTE. But that’s insurance for you. I accept that it’s «the patient’s responsibility». I don’t like it, but it is what it is. The most stressful part about this whole experience was their office manager, Renee. As a person who is in charge of all the finances and patient records of the dental office, I noticed in the beginning she was very unorganized (and it truly came out at the last month of my treatment). She cuts you off every time you try to talk, which will wear even Mother Teresa’s patience. And when I was trying to get clarification about the situation (because I’m a 23 year old girl who wasn’t too familiar with the ins and outs of insurance), she was very annoyed. I found her very difficult to deal with and I don’t know if it’s just a coincidence that I was ending my treatment, so she didn’t feel like she had to provide customer service. She hung up on me on a couple of occassion because she didn’t want to have to explain my bill to me, she forgets ALOT. ALOT! And I know everyone can’t be 100% professional all the time, but this office manager takes it to a new level. In the 6 months I was there, they went through 3 or more dental assistants and I’m sure it was because they couldn’t get along with Renee. Now I’ll have to admit that at least I’m able to make payments directly to the office every month which is a big help, but for all the perks that they offer, IT’S NOT WORTH IT TO DEAL WITH THE OFFICE MANAGER. It’s such a shame. The Dentist is great, the facilities are nice, the location is convenient, but if you decide to seek treatment there, even after reading this review, cross all your toes and fingers that there are no problems in the process, because if there is (whether it’s a financial problem, or insurance problem etc…) you will wish you listened to me. We, as consumers, have options… that’s the beauty of America. Don’t make this dental office one of those options. It isn’t worth the stress! It’s not a big deal. Just go somewhere else. Thanks for reading my review and I hope this helps EVERYONE looking to go to Margarita Esthetics :)