Jou Bill L MD

Dr Jou is the worst endocrinologist I have ever been to. He does not care about his patients and I have had thyroid cancer for 10 years and never had a bad experience until I moved and saw this Dr. He has no interest in helping his clients and I almost died in the hospital and Dr Jou would not step up and even offer the help I needed. I don’t care what anyone says I am a nurse and his license should be taken away. He is truly incompetent.

I was diagnosed with Type 1 diabetes most likely due to pancreatic cancer surgery several years ago. I was referred by my family physician to Dr Jou. I called this morning for an appointment and was told by his receptionist that I could not see him for two months. No options, no waiting list, nothing offered, just «that’s it». What am I supposed to do for the next two months while I wait for treatment? Research Type 1 diabetes through the Internet and treat myself? I wonder if Dr. Jou, who people obviously like, knows how patients are being treated by his front desk.
I was fortunate enough to find the diabetes clinic at UCSD where I also had my surgery done. The scheduler immediately understood the need for a prompt first visit and after I got my family physician to send a referral I got an appointment within a couple of days. This is proper triage of a patient’s needs.

I was very happy with my experience. Dr. Jou is caring and thorough, explained things clearly, listened without rushing me, and asked me several times during the appointment if I had any questions. He even apologized for the 45 minute wait. (Personally, I don’t mind waiting because it means the doctor is more concerned about treating patients properly than staying on schedule). The office is clean and staff is very friendly.

Takes a little while to get an appointment but definitely worth the wait! Dr. Jou is attentive and really listens to your concerns. He even called me at 6:30 pm to discuss test results! I would highly recommend.