iTAN Sun Spray Spa – Winchester

Went on Monday for my Mystic Spray Tan and there was a little malfunction which left part of my leg not tan the next day, went back Tuesday and they took care of the issue quickly, professionally and with perfect customer service/​care! I go often for Spray Tan services in the warmer months and I have to say my go to is iTan. I started with them in San Diego and now live in Temecula. All their locations are clean and their team of employees rock. It Is amazing how a tan can make you feel so fresh, energetic and more attractive!!! I have the fairest skin on earth, iTan makes my skin glow and look healthier. Thanks for all you do! Everybody go to iTan for all your tanning needs and many other spa services.

Customer service at it’s best! We were greeted with a warm welcome as soon as we walked in. We had several questions being that it was our first time with the spray tan. The two girls were so knowledgeable and helpful. We need to tan last minute for a wedding and the girls picked just the right shade and it came out amazing. The owner/​hiring manager should know these girls are bringing their best to your establishment. Our service was 10÷26÷15 at 11 am.

After moving to Murrieta, I wanted to find a good salon that had a Mystic Tan booth. I had worked at a good friends salon for many years in the city I had previously lived in, and I felt that Mystic was the best. This iTan store was right down the street, so I gave it a shot. I’ve never had a problem with the salon itself, or staff members; both of which were just fine. My first spray didn’t seem to have the nice bronze color I had grown accustomed to, and during the spray, I thought the solution smelled odd… not like the normal Mystic Tan. Several sessions later, nothing had changed. Poor color results, that didn’t last long. I soon realized why… I paid close attention the next few times I went it. I noticed that after choosing my Light color, when the employee opened the bottle of solution to put it in the machine (or add any boosters) that the bottle wasn’t sealed. Hmmmm, odd. When I had worked at a tanning salon that had a Mystic Booth, we always had to open the seal on the bottle before putting someone in the booth to tan. Just in case something had changed, I called my good friend who still owned the tanning salon to ask if it was normal for the Mystic Tan bottle to be un-​sealed. She said absolutely not, all bottles should be sealed. She then confirmed my suspicions… If a bottle is unsealed then it is most likely due to someone tampering with the solution. This means, diluting it with water, or a cheaper solution that will save $$ than going with the real Mystic Tan solution. I am sure Mystic Tan isn’t going to be happy about this. Be careful customers, and pay close attention next time you spray tan. What a waste of money, $ 30 for one spray session, and I could’ve got better results buying a Neutrogena Tan-​In-​a-​Can and the Rite Aid next store. This salon should be ashamed.

Love the services they provide but if you’re looking for good customer service this place is not for you, the staff is NOT helpful they put you in a room and give you a quick description on how to use the equipment. I’m a regular and the only reason I go back is because I paid for a 3 month membership and at this point I don’t need the staff to show me how to operate the equipment, I figured it out myself.

I basically can never say anything bad about any iTan locations!
Temecula is no exception to that as well!
Good prices, tons of locations, and clean salons!
HOLLER

I love this place! I have gone to a lot of other tanning places around Temecula and they have either been dirty or just rude to their customers. Every employee here is always so professional, kind, and brings a smile to your face. The quality of the service is exceptional and everyone there is always willing to help! Last night I walked in around 9:50 pm to do a mystic, Clay was at the front and told me they closed in 10 minutes and had 3 people waiting on it already. I told him no problem and before I said another word he told me not to worry about it and he would get me in. For those of you who don’t know mystic, it takes anywhere from 5 – 10 minutes from beginning to end. Needless to say, I was the last one out and it was 10:30 pm. He stayed at least 30 minutes after closing time just to make sure he could give the best customer satisfaction. I know all four ladies and myself were so grateful and happy. Thank you Clay! I will always recommend and come to this place! :)

I am very impressed with their staff and the time they have taken with me to educate me regarding the different services that they have. They are very friendly educated and just all around nice people. I drive from Hemet to here due to customer service and the variety of services that are offered. I always leave feeling refreshed, rejuvenated and excited to come back. Well worth the money and the driving.

This is my second time here and I’m glad I decided to give it a second chance. I came in yesterday and the girl helped me out pretty well, but I ended up leaving feeling like I just gave $ 30 away for nothing. I decided to call back and let them know that the 7 min recommended time the girl gave me didn’t do squat for me and that id like to return if I could get extras minutes or something. Clay helped me and told me they can credit a session and I was able to come back and do the full 12 minutes on the Level 4 bed free of charge.
The facility and bed I used was clean and nice and pretty new. Little to no wait time. I don’t know what kind of beds there are to compare it to but I’ve read in other reviews that they have pretty top-​of-​the-​line equipment.
Anyways, happier the second time around with my results and will be back to finish my bronzing. :)

I’ve been tanning with Itan since 2012 and my experiences have been on and off. Equipment is definitely the best, only issue is the wear and tear on the beds. Some definitely need fix ups and new acrylic. Most employees are very helpful and friendly, however some have the attitude that they could care less if they are there. Came in one morning and my tanning bed accent lights weren’t on (no big deal) but then after I closed the door, stripped down, and was all lotioned up I noticed I didn’t have a towel or any goggles. Then as I’m laying in the bed, the music choice was atrocious. It was played throughout the whole salon (definitely not a radio station). Very vulgar music about gross things that shouldn’t be repeated. Not appropriate whatsoever. That was disappointing.
In addition to this, I also froze my account awhile ago and these «tan bucks» are also MIA. Never heard about them again. And I was still charged an enrollment fee when I unfroze my account. Bummer man. Lotions are sooo dang expensive. I don’t understand that. Even with a 30% member discount I’m paying over 100 dollars for lotion. Not cool.
However, like I said. Employees are usually pretty knowledgable and friendly. Seem very understanding of tanning process and even recommend best methods of tanning patterns in various beds. I used to work at a tanning salon myself, so it’s encouraging knowing that Itan sets the standards high for their employees to train and learn all they can about their equipment and lotions.

I absolutely LOVE iTAN! The staff is always so friendly and helpful! The packages are extremely affordable. I had to cancel my membership for a couple of months when I moved and there were no surprise charges or anything. Then when coming back I was able to start my membership up as if I had never left. Super easy, super convenient, and a great location! I won’t go anywhere else! Oh, and their FIT Bodywrap is to die for. I suggest everyone give it a try! :)

After a stressful day, I go here to rejuvenate. The staff are welcoming, the beds are state of the art. I always leave feeling Great

Do not «freeze» your account. I was told that the $ 5.00 per month for freezing the account would go towards the following years package. NOT. You get Itan bucks to spend on product. I tried to unfreeze and cancel. Apparently I did not come in on the correct day. I asked if I could fill out a form and leave it until the appropriate day, no, I could not. I was told I could cancel online. Looks like I can’t do that either. I am unable to tan any longer, so I asked it I could put this money towards a spray tan. No, you cannot. You are just out the «freeze» money I guess manipulating clients is how this company makes it money.

I absolutely LOVE iTan! I have used several of their different location including San Marcos, Temecula and Winchester. (San Marcos is my main location since it’s right by my work, but I live in Murrieta and there are local locations there too! talk about convenience for a busy, working mom!) The girls are amazing, the beds are amazing and their overall customer service and care for their customers is unmatched! And trust me! I’ve looked! I HIGHLY recommend the Sun Angel Smart Bed! I am IN LOVE. The results I get from one week of tanning in the Smart Bed take 1 – 2 months in another bed! The BEST bed tanning experience by far! ** As a sidenote I actually came from another tanning salon; Perfect Tan in Temecula where I ended up leaving for a list of reasons… so I was already standoffish when I walked into iTan. The girls made me feel absolutely welcome, amazing and taken care of from day one! My iTan monthly unlimited Sun membership is worth every penny! I will never go anywhere else!!!

Went here today to do a little baking. Nice place, nice girls at the counter. Price seemed pretty reasonable due to the size and facilities. I’ll probably stop in for another go in the oven in a few days.

I’ve used the mobile spray tan people before and today was my first time using the Mystic Tan machine.
All went well or so I thought. When I arrived home I saw that the lotion they have you apply to the bottom of the feet to prevent spray absorption DID NOT WORK. The staff did not tell me that the floor you stand on has a lot of leftover residue of the tanning spray and Did Not tell me there are extra protection options such as sticky pads to put onto your feet bottoms.
Going on a trip this Easter weekend and have to walk around in what looks like dirty feet. I am beyond pissed off.
Put up a sign telling us what our protective options are instead of relying on staff that can’t remember to mention it for us newbies.

This place has all sorts of neat deals and packages. I like the girls here; they are all very friendly and helpful, and know about their products. I only wish they had longer weekend hours, it would make more sense! Esp since every time I tried to book an appointment they were almost always booked. But this is definately the cheapest and best place to go out of any salon in this area.

Overall a pretty good tanning spot. Levels 1 – 5 available. Knowledgeable, friendly staff. Great location.

The girls are super friendly and knowledgeable here!

I like this place. Pretty expensive compared to what I’m used to, buy worth the money. The beds are excellent. The standup has been broken since I’ve signed up which is why they only get 4 stars. Staff is friendly. Location is great. I’ve never had to wait.

I am a sun lover, no scratch that, a sun worshiper and since the sun has been almost non existent as of late, I decided to get some pseudo sun and get my tan on before summer arrives.
At a friends recommendation I decided to check out iTAN. I had found a coupon in one of those coupon mailer magazines that come every now and then. For $ 99 you could choose from different beds for different lengths of time. I opted for the level 3 bed for 3 months thinking that would give me the best deal.
I headed over after work one day and was surprised at how upscale the place was. Most tanning salons I have been to are pretty plain and this place was nicely decorated and clean. The staff has been friendly every time I have gone, which has been almost daily for the last week. I already have a nice golden color that East Coast girls would envy this time of year.
Pros: Clean facility, friendly staff, very comfortable beds, my cellulite looks 110% better with a tan and I am feeling healthy and skinnier
Cons: The skin cancer I will most likely have when I am old and wrinkly (hope it’s worth it!)
If you are looking to get a jump start on your summer tan this is the place to go!