Happy Trailz

I was booked for a trail ride & wine tasting about 6 weeks in advance. A week before the reservation date, I received an email from the owner that said the ride needed to be cancelled due to a family emergency. A few days later I received another email saying «Happy Trailz is closing. We have enjoyed the ride. We want to thank you for patronage. Please contact your provider [Groupon] for a refund. »

I tried several times to book and each time it got cancelled. This woman is very flaky and now she says she is closing her business. Be very leery if she decided to open again.

So if there was a way to give them a NEGATIVE 10 I would do so in a second!
Bought an Amazon Local cert, made reservations months ago, called yesterday and confirmed ride for today. They said if they need to cancel because of weather they email you by 7 am the morning of your ride. We checked email at 7:30, and having not received a cancellation, got in the car to drive from Orange County to Temecula. upon arrival we were told that THE RIDE WAS CANCELLED — no explanation — just «we’re sorry» — no offer to make it up with a longer ride another date, no justification for not emailing by 7 a.m. (she said they did email but not until about 9:30 for a 10 am ride) — she told us we could still go taste wine in old town if we wanted to, but no ride! REALLY?!?
We just drove 1 ½ hours to get there with gas at $ 4.25 per gallon for this! Another woman drove all the way from LA Yeah, i want my money back — every penny, and I would never recommend this place to anyone.
ABSOLUTELY TERRIBLE — PEOPLE WHO HANDLE CUSTOMERS LIKE THIS SHOULD NOT BE IN BUSINESS!
So, now a reply is posted stating they are sorry I didn’t get my email in time — well, when you are told by a customer that they are coming from out of town, and the ride is scheduled for 10 am and you don’t email until 9:30 am OF COURSE THEY ARE NOT GOING TO GET YOUR EMAIL IN TIME!

So we bought a Groupon for this place and was very excited to go Horseback riding here. I made my reservations over email and didn’t have any difficulty setting the date and going out for the ride.
The place was initially a bit hard to find, the turn into the place wasn’t very obvious for me, but I did find it. Parking is on the «grass» off to the side.
The horses were adorable and very awesome. I rode CeeCee and he was very cool and mellow during the whole ride, though he was one of the slower horses. The trip starts off with the people helping you get on the horse and basic instructions on how to maneuver the horse such as steering them and getting them to start and stop.
The ride itself was enjoyable, there was some pretty spots, but there was also a lot of dry dead spots and we were along the side of the road for quite a bit. Still, it was a lot of fun and I enjoyed the overall experience a lot.
One more thing, the horses do sometimes stop and pee/​poop along the walk, so be careful not to bump into another horse when it’s doing that.

Purchased a Groupon which described this «adventure» as a ride thru wine country and wine tasting, neither of which happened. Took a dusty trail ride along a paved road for most of the ride — Never saw a winery, a vineyard or anything of the sort. At the end they hand you a certificate to go wine tasting miles away. Waste of money!
Follow up, emails received from the owner, her attitude and lack of professionalism say it all.
«You purchased a voucher for 65.00 for two people with wine tasting and expected caviar I was paid about 12.00 for you to ride If you wanted a better adventure you should of paid more and upgraded your package. Coupon deals are just that discounted and you get what you pay for. „
”“The description given in Groupon does tell of riding to a winery. I’ve never done that“
„We have never visited wineries nor do we drink and ride. I’m not sure what groupon you purchased. I do not write those marketing g ads for
Groupon.iff you experienced false Advertising then please refer your complaints to them“
» If you want drinking and unsafe practices and accidents then you can ride with the other companies next time”

I purchased a horseback riding trip voucher from Amazon Local for my fiancée as a birthday gift. She’s a HUGE horse nut, and has wanted to go riding through the wine vineyards for some time, so this was a perfect gift for her. And since I wanted to take this trip with her, I used it as extra motivation to lose weight. I was pushing 243 at the time, and their limit is 225. Awesome, I should be able to do this by the expiration date!
We had about three weeks left to use the voucher once I finally lost the weight, so she attempted to book a trip. Several voice mails and e-​mails later, all we got back was silence. Not a single returned call or e-​mail. (Yes, we also checked the spam folder. Nada.) The most frustrating part was when I called, the date on the answering machine had been updated, which tells me that the messages had been received, and also ignored. Fortunately Amazon local gave me a refund on the voucher, so all was not lost. However, if anyone considers purchasing a trip through them, make sure you’re able to actually book it, because we weren’t able to.

DIRECTIONS (see satellite photo):
East Hwy 79 — Left on to Anza Rd – Right on to Calle Arnaz
— If you have reached De Portola Rd, you’ve gone too far north on Anza Rd.
— Calle Arnaz — dirt road about 1 block north of Hwy 79
— Look for an orange cone on right at corner near white fencing
— Turn left at fence opening on left and park
The girls that run Happy Trailz are polite, friendly and knowledgable.
We were a group of women, the majority of us horseowners (not I) with quite a bit of horse experience between the lot of us. (It was a tough crowd for the Happy Trailz crew, but they responded professionally and politely.)
I was assigned «Titan» a beautiful, black gelding. I was told he’s an Azteca. Orale!
SoCal is in a drought situation right now, so the trail was exceptionally dusty, but… what the heck. Being on the back of a horse makes one forget the «real world» and focus on the immediate — which is the goal. Nice!
You ask, «Why would folks that have their own horses go to a rental scenario?» Well, for some of us, a change of scenery and not worrying about hauling your horses and gear is part of the escape from the «real world». Also, for some of us, the wine tasting associated afterwards was a big draw.
ADVICE:
— If you don’t like using a porta-​potty for a restroom break, I suggest making a stop at the strip mall at Butterfield Stage Rd and Hwy 79, west of Anza Rd. The porta-​potty was in excellent shape and very clean, but I know some folks don’t really care for using them.
— If you like to ride with a helmet, bring your own. I didn’t see any helmets available for use.
— Plan on relaxing a bit prior to the ride. It does take a little bit of time to process the paperwork, assess riding capabilities and matching the horse to the riders.
If you haven’t really been on horseback or you are a novice, the gals at Happy Trailz will take care of you.

I had a wonderful time from beginning to end! Shy and Kyla were very personable! I fell in love with my horse and am looking forward to coming back again soon! Thank you Happy Trailz! :)!!!

I came here with a living social deal and the owner was extremely helpful through the entire process. I could only go on the weekends, and the only weekend they had available was past the expiration date of the coupon, and they still allowed me to use it. (Heads up, if you wanna take part of the special deal, I think they still have a check in offer on Unilocal)
this place was a bit difficult to find, the address on Unilocal did not help at all. It led us way past the address. Just look for a street called carefree on DePortola Rd, and look for the orange cone. There’s a small dirt parking lot and the horse stables are located pretty close by.
we were met with 4 other couples filling out forms, and in about after 1 hour waiting, we were getting on our horses and off on our way. (heads up, if the horse starts to run off on its on, don’t freak out since it’ll probably go faster, and don’t grip the side of the horse too hard since that makes it go faster)
the guides took us into an open field. We just made a figure eight in the field and pretty much stayed in a single line formation behind the guide. It was a short ride in the open field, but interesting nonetheless. Try and stay close up in front, since if you’re the last horse you’ll get all the dirt in your face.
We came back to the stable and they also gave us wine vouchers to redeem at the winery down the street.
All in all, I had an enjoyable time but wished the horse back riding was a bit longer.
I also overheard that these horses are mostly abused horses and happy trailz takes them in and rehabilitates them into good shape. Good for them.

I have always had a passion for horses. Moving to California and having to leave my horses behind, was very difficult for me. Finding Happy Trailz has really helped fill that void!
The owner is amazing, as well as her guides!
They are all friendly, professional, and knowledgeable. They have many horses and they are all extremely well-​taken care of.
My first visit to Happy Trailz was with two of my friends who had no horse experience. The guides provided them with horses for their level of experience and made them feel very comfortable.
Our second visit was with three international visitors. They could not stop talking about how wonderful their experience was!
I highly recommend this ranch!

Just did the Groupon with Happy Trailz and it was awesome! It was wine tasting and riding. I thought we would be riding to wineries and drinking but you don’t do that which is a good thing. After your ride they give you vouchers to two wineries for tasting. I rode «Sir» he is a badass cause we accidentally rode into a cloud of bees– a cloud!!! We were both being pelted and he didn’t give two shits he just kept walking!!!
Our guides were amazing– they took great care picking the right horse to your ability so your ride is fun! I would recommend this to anyone up in Temecula and would stick to Happy Trailz so your experience is fun and safe!

My GF and I had a wonderful time horseback riding with Happy Trailz! We used an Amazon Marketplace deal for 1 hr horseback riding and wine tasting at Robert Rezoni.
Right from the phone call to set up the ride til we got off the horses, everyone from Happy Trailz was awesome and professional. The horses were well taken care of and all behaved great.
We were put in another group with 2 other couples. They were cool peeps. Our guides were Danielle, Shy, and Cheree’s (owner) daughter. They were all very knowledgeable and knew what they were doing. We got to ride along the vineyards and throughout some trails.
They were so cool, that after our hour ride was finished, they let us go fast on the horses! I felt like a bad ass cowboy! Although I now have a sore and achey inner thigh/​groin area lol. They should make some memory foam saddles. How cool would that be?

I highly recommend Happy Trailz and would definitely come back here for more horseback riding.
Thank you Cheree, Danielle, Shy, and Cheree’s daughter.