Friendly FixIT Mobile Computer Services

Not as friendly as advertised. In a panic made an appointment but they couldn’t come quit enough so I cancelled and found out that they took a non-​refundable deposit which I hadn’t realized in my panic. Customer service was arrogant and argumentative and I never got my deposit back. Don’t use this company. There are much better computer services out there.
Bob Ipema

Easy to schedule. Tech seemed knowledgeable until I found that he had deleted My safari browser (due to bug) without backing up bookmarks thus losing over 4300 sites is use for work! When called to have him paged, I had toncall twice to get him. Then he said «sorry, can’t help ya!» paid 175 bucks to have my browser and my computer messed up. Doubt I will call him again!

Horrible Horrible Horrible. I pay to have them come out with the flat rate in case it takes a lot of time, thinking I would save money. The guy takes my Mac apart says its hard drive issue and then proceeds to tell me its a «special part» and he can’t fix it. So I take it the Apple store and they diagnose the problem and it it not even the hard drive but a video card issue. I call Friendly FixIT back and Friendly FixIT tells me that Apple is wrong and they don’t know what they are doing. I have Apple do they work and replace the bad video card. The computer works great now. I contact FixIT and suggest they should refund my money for not being able to fix it, misdiagnosing it and saying Apple was wrong. They tell me to basically shove it. Never Ever use these people!!! Maybe they could clean the screen for you but anything else I would be suspect especially if its a Mac.

This company came to fix my printer connection. In the meantime my tvs don’t work — he just told me to F off — and called me a name and hung up on me — I am disputing the charge and going to report to the better business burea — don’t ever use this guy — he’s unstable

Daniel has been to our house twice in the past few months and is courteous, efficient and knowledgeable. I’m grateful to have a reliable mobile IT consultant that I can call, even on weekends, to fix the mess we make of our home electronics. Short of working for a corporation that offers ²⁴⁄₇ IT support for its employees, Friendly FitIT is a good solution for our family and my home-​based PR consulting and writing business.

Don’t hesitate to call Daniel when you have a computer issue. We have used him several times and have never been disappointed. He is a warehouse full of computer knowledge. Very professional.

I am so disappointed. I called to make an appointment. Paid $ 138 in advance. Then found out 30 minutes later that my computer was not available to be fixed. (The place I previously taken it to had it taken apart.) I asked Friendly Fix It to cancel my appointment and refund my deposit since it had only been a short time since I called. They refused. Ugh ! Now I am out $ 138 for nothing not to mention the cost I will have at the other computer fix it place.

I had the great pleasure of having Daniel, from FriendlyFixIT completely re-​vamp our computer system. A failed hard drive and multiple other issues were fixed, upgraded and taken care of in the most professional, courteous and friendly manner.
My appointment was scheduled for the 4:30 — 6:30 timeframe. I received a telephone call informing me that an earlier time slot had become available. Daniel arrived 30 minutes later. He diagnosed the problem quickly and replaced the hard drive. He
then fixed a multitude of other issues relating to routers, modems, printers and data
transfers.
I would give Daniel 10 stars, if it were possible. I will recommend him, without reservation to anyone needing a great computer technician and a warm, caring guy.

unfortunately, I cannot rate Daniel very strong for a potential 1^st time customer. Setting up the appointment was very easy and positive. My problem was that they missed their time schedule (2 hour window) so I called and cancelled the appointment. I told them that I should not be charged for it due to the fact they did not meet their obligation (contract law). He then still came to my home and tried to make it work after I canceled them. He snapped and told me to Fxxx yourself and that I would be paying for it.
is this a way to please a new customer? I never saw his capability, but I really don’t want this person in my house.

These folks are really great.
Daniel is the best and most knowledgeable tech I’ve ever dealt with.
Edited 9÷12÷2015: It looks like someone has hacked your Unilocal page!

Friendly and great service. Daniel was very professional. Would use them again if I’m stupid enough to open a spam file again :)

I would give them 5 stars but I want to make sure this gets posted (as Unilocal doesn’t like so many 5 star reviews and ends up not posting all of them). Daniel is great! He cleaned up my computer and showed me how everything works. He really knows what he’s doing and now my computer works like it should. Very professional, courteous, and knowledgeable. If you want your computer to work at it’s maximum capacity, call these guys. I highly recommend them if you’re looking for a mobile computer guy. Thanks again, Daniel!

We have been using Friendly Fix It for a few years now for both our personal and business because they came highly recommended by another computer company that we like and trust. They have always been very professional, knowledgeable, and capable, solving the problem quickly and accurately. We love that they are available 24/​7, provide good communication, and that they are always helpful with a two minute phone question. We have found their pricing to be approximately the same as four other companies that we have used in our area. As a result of our relationship with Friendly Fix It, our computers run smoothly on a regular basis.

Correction, I never used this person. I felt 130 an hour was high. This guy could be above average and worth every penny and more. This is just my opinion. You should speak with him yourself before ruling him out.
Original review
Called. Nice person answered but at 130 an hour I may as well get a new Computor. I do heating and air which is very technical and people complain about 69 for us to come out.

On time (early), efficient, professional, knowledgeable, & yes, friendly. Daniel bailed me out of a small business laptop crisis, took an interest in answering several questions about other issues & accomplished the entire affair with excellence. Very well done!

This is a good tech shop to use. They are fast and good at their work.
I recommend them

I was very happy with the service I received from friendly fix it. Daniel showed up on time, fixed my computer issues and charged me a fair price. Thanks Daniel and Friendly Fix It.

Wow! Impressive company. When the computer is down all one can think about is getting it up and running. Sometimes that can be a challenge if you pick the wrong company. Friendly Fix It meets the first crucial criteria. They are on it within hours! I received same day service and was up and running fast. The tech couldn’t have been more professional and knowlegeable. Our problems were resolved promptly. This business doesn’t mess around! I give them extraordinary kudos!

Phenomenal service. They answer their phones all the time, even on Sundays. The man running the place is dutifully courteous, professional, and inquisitive. He kept me informed daily on what was going on with my computer, and took the time to explain what was wrong, what our options were to fix it, and he kept me appraised of all possible costs. He even opened up his shop after-​hours to return my computer to me, and added a significant military discount without my asking!
Hands down the best service I have had from a small business ever. I would recommend them to anyone, they went above and beyond my expectations and blew me away with their quality of service. Their labor rates are also below the industry standard and I was surprised at how cheap their service was.

I called with a dropped hard drive and the gentleman who answered informed me that they do not perform this service. He did however inform me on how much it would cost and recommended a few places to send my busted hard drive. Great friendly service and will likely remember them in the future.

They do a great job! Very good response time, very honest. I highly recommend these guys!

My home network wireless router was on the fritz, resetting its own access network key (I know that sounds ridiculous, but it was true!) and causing lots of aggravation especially since I was trying to connect my new Samsung LED television wirelessly. Talked to Ben, and Daniel arrived promptly to set up a new wireless router quickly — in 15 minutes — and used the balance of the time to perform a tuneup on my laptop computers greatly enhancing the speed of applications (and making my life easier in the process). I would definitely recommend Friendly FixIT. Thanks!

I’ve been using Ben and Daniel for a few years now. They come to your house at anytime and fix it and I mean fix it right now. I am ready to get a new computer with Windows 7. I called and spoke to Ben. He is going to build me one for less than any place else and with better parts.

Helpful and very prompt. Didn’t just give me the one option that would make them the most money, but gave me all the available ones even ones that they didn’t make a dime on. To me that says volumes about the fact that these guys are serious about helping you and not just ringing up a bill.