DP Properties of Riverside and Moreno Valley

I am confused as to why your business has 3 separate accounts– 2 for DP Properties and one for strictly real estate? That’s very misleading.
I have rented from them for 2 years, and was told that the owner would be out of the country for 3 years or more & if they did come back, they would not force us to vacate.
Well, 2 years later we get the notice to vacate in 60 days as the owner is moving back into the house. This puts our family in a bind — Given that it’s a renter’s market at the moment, we have been up against 40+ applicants for properties that accommodate both our incomes and fit our personal preference/​needs. Yes, our lease was up in 30 days but we found a home that perfectly fit us and asked to move out a little early, a month early to be exact. Immediate response was no and legal contract was used against us. (I understand contracts, but it did hurt to attempt and ask). Supposedly, the owner was asked but I highly doubt this is the case. I think it was more of a automatic no to please their owner and throw their renter out.
The worst part about it is, we were told that we would be helped in searching for a new home. I went about finding my own place by emailing ads on Zillow & CL — one of them being a DP Properties-​managed home, as the owner was the one who responded to my email. I forwarded my complaint with the lack of help we’ve gotten — and got an oblivious response from the property manager that they had no knowledge of that property. Lack of communication.
The entire time we’ve lived in one of their properties, we never heard from them other than marketing emails to promote their business. I would recommend that they take the time to care for their clients both renters and owners a bit more hands on rather than appearing with a lease agreement and being quick to push their renters out.
Their customer service and relations are disappointing. I wish the best for their future renters — please do your best to look elsewhere first before settling.

Wow, what a mess. As a professional property manager I am appalled at the overall terrible communication skills of everyone involved there. After four days of faxing, emailing, and calling we got a «Well as of today we don’t have it…» What an embarrassment.

where should i start?! my wife and i were expecting my son back in january 2012 and we needed to find a place and were looking at all ads and came across a very nice 3 bedroom/​2 bath house in a very nice neighborhood in lake elsinore, ca. being our first time ever renting, we were very cautious but didn’t know much. we contacted dp properties to set up an appointment to see the house, which was near mcvicker park in lake elsinore, and met with amanda to view the house. it was very awkward cause the people still renting was still inside and we felt very weird opening doors and closets to see their stuff. and yes, amanda was nice «in the beginning», she told us that we had a very good chance on renting that place, since there was others viewing the house. when we told her our situation and our concerns, she answered them pretty well and told us that the rent would be $ 1375 a month with landscaping included and a $ 1375 move in deposit and since we had a dog, we payed a $ 300 dog deposit, so total, we payed $ 1675 to move in. all was looking good. i drove down to their office off ynez rd to pay the move in deposit and at first, i walked into their office and got no help, then a guy (can’t recall name) didn’t speak english very well and didn’t seem to have a clue on what he was doing, took my check and said that catherine perrotta would meet us there to sign contracts and give us keys. so we finally met there before the move in date and the house was empty, i walked around and took lots of pictures of the damaged walls, landscaping, garage, interior/​exterior, and also took notes. catherine did the same, she took all but about 8 pictures… compared to my 43 pictures (and i later found more damages and took more pictures) and told us what rent was, the washer/​dryer was included, the fridge was included, what mail box «she thinks» is ours, and, oh, yeah, landscaping is not included! she said that amanda probably mistaken that the landscaping was included with another property. yet, she met us at that property to show the house! then said «all you have to do is make sure the weeds are pulled and the lawn was mowed (the cheapest electric lawn mower ever was provided), so i said it was ok then. finally, the real fun happens!!! once we moved in, a month in, the dryer breaks down… we put in an order and they had some cheap, never kept his appointments, was always late, made a mess, was a flake, and hardly knew what he was doing maintenance man come in to fix it! he was 2 days late, didnt leave our house till 11pm, demanded water to drink and scratched up the washer machine with his tools! oh, and he didnt fix it cause he didnt have the parts, so he came a week later to fix it with the right part. then a couple more month in, we were told that hoa (home owners association) took the time to look through our fence… into the backyard… and told dp properties that we had to pick up our dog mess. dp told us that they could get fined and they will bill us! i then got mad and told them they were full of it and that it was an evasion of privacy. they followed up by saying it wasnt and that the «owner came by and saw it too”. and i told them that i pick up my dog’s mess every day. and the funny thing is that, dp properties called my wife to ask if my dog bites? wtf! really! cause hoa wanted to know. bull shit! so that started to make us uneven… then we get another call from dp saying that hoa wants us to clean up this slope we had in front of the house and that «again» we will be billed and that the poor home owners are getting irritated from hearing it from hoa. so we are constantly getting harassed to fix the problem. i told amanda that ive been pulling all the weeds and i do not know what they are talking about. she then tells me to call hoa myself to fix the problem. so i do, and hoa tells me they cant talk to me cause i am not the owner. but hints thats it’s not a weed issue (the slope was all dirt) which i told dp properties! so the poor owner came to have plants planted and was angry she had to do so! i got no apology for them blaming me nor for the constant calls and emails telling me to fix it or i will be billed! then the owners son pops up one morning, irrigating the lawn which wakes up my son sleeping and leaves a mess in the driveway and tells me he wants to look around the backyard (just because) so i said, go ahead… its your moms house. so speeding this review up… the dryer breaks down again and we put a ticket in for that… the fridge broke down twice, making all our food go bad and both dryer and fridge was ignored up until a month before we moved out! catherine set up the walk through, didnt show up and rescheduled! when we moved out, she told us all was good and we got signed off. then they have the nerve to not give us our deposit cause the owners were complaining. message me if you want to hear the rest (out of typing space)
hope this helps!