Create A Scape

We hired Joe back in 2012 when we bought our home from a builder. Originally, he was very professional, friendly, and attentive to our needs. But, he took a long time to finish his work. I ended up having to call him repeatedly, leaving messages asking when he was going to finish putting in plants. He NEVER called me back. One day, I just came home and the plants were put in. Plus, he didn’t put down any weed barrier or mulch as we expected. We felt so burned by him but we never even called back to dispute his unprofessionalism. I was reluctant to post this for a long time, but it’s not fair to consumers for him to get away with shoddy work. Joe appeared genuine and kind and we thought he did good work, but after only a year our irrigation system began to have issues and our concrete has been extremely discolored for some time now. I’m only glad we don’t have drainage issues on the concrete. However, other than that Joe really let us down.

We had Joe do our yard along with a handful of other neighbors back in 2011. Like the other reviews Joe is a nice guy but being a nice guy and doing quality work are two different things. Joe is hard to reach by phone like the other reviews point out.
We were initially happy with the work Joe did but we did notice a problem early on. Our fire pit never got really hot and our bbq was odd as well with heat. 5 years later and we found out the problem — Joe never pulled the permits for our gas line or any of the other 6 houses he did on our street and he used a gas line that was too small and not up to building codes. The gas lines themselves are now rusting. We have to decide what to do about getting it fixed and recouping our money from Joe to pay for the fixes.
Our backyard never drained properly and after reading the reviews of others I have a feeling it was lack of planning on Joe’s part but I cannot say 100%. I will say that Joes work «LOOKS» good once completed — that is why he has two stars and not one.

Like another review on this site, at first glance the work performed by Joe and his crew looked great. However within one month of the installation I noticed that the irrigation system did not work properly. Some planter areas were flooded and some were not getting enough water. I called Joe several times leaving messages but he never returned calls or responded to emails. I stopped using the drip system and hand watered but it was too late. Shrubs and plants either drowned or dried up and died. I replaced them — some two or three times. It’s been frustrating over the past year trying to keep up with watering properly and keeping plants alive so I recently hired a landscaping contractor to inspect all the work that was done by Joe.
He discovered that the drainage and irrigation systems were not installed correctly. In addition sealer was not applied to the inside of the concrete planter wall they built. This, along with improper drainage in the planter, explains the water stains along the bottom of the outside planter wall. All the water goes to the bottom and partially drains into an adjacent planter causing the flooding. He also found that the soil was not prepared properly prior to planting. Instead of adding enough amended soil, much of the existing rocky soil they had removed was used to backfill the planting areas. The landscaper I recently hired is fixing the drainage and irrigation with replacing and re-​routing PVC and installing new drains where needed. The dirt will be removed from the planter and the walls sealed. New shrubs and plants will be planted in new amended soil.
I hesitated to write this review because Joe is a nice person and he was responsive to my requests while the crew was on the job. However, I don’t want anyone else to go through the frustration and added expense that I’ve experienced.

At first glance, the work owner Joe and his crew did looks fantastic and we are enjoying it, but the large concrete patio they added slopes toward the house (water/​flood problem!) even though we talked about that quite a bit before they poured it, and concrete is their specialty. Also, the (very expensive!) turf isn’t properly tacked down around the edges and pulls up easily. We were going to buy and install the turf ourselves, but we don’t know how, and Joe assured me they could do it right with their materials! It’s starting to unravel and I’m so nervous the kids will discover they can pull it up and destroy it further! Third, they moved a hose spigot so they could install the turf, and now it leaks :(We are going to have to pay someone to come fix that now, and evaluate the issue with the slope on the concrete and the turf.
I hate to leave this review because Joe and his guys are very nice and accommodating, and we came to consider them friends. However, although Joe initially called me back twice to promise they’d be back to fix the turf, they never came back and now he doesn’t respond to my calls or texts (over a few months — we’ve given plenty of time and opportunities to at least reply) regarding the turf, the leak, and the slope of the concrete. We hired him largely because of his good reviews on this site, so I feel obligated to share our experience.

Disappointed Joe never got back to me after coming over to give me estimate. Joe appeared to be a nice guy and we loved his projects and ideas. Never returned text messages and said he would call with a plan after he left the house. It’s been a month since he was over at the house. Maybe you’ll have better luck.

Our home is a newer build home which did not have a backyard landscaped when we purchased it. A little over a year ago we got some estimates on getting our backyard landscaped, and of the 4 or 5 people we checked out, Joe was who we chose to do the job. In our backyard we were starting from the ground up so it needed a lot of work. Things that were done in the backyard by Joe and his crew were constructing a proper drainage system, electrical and natural gas lining (for separate built-​in bbq island), 2 foot retaining wall along our side yard fence, drip irrigation system for flower planters, stamped and colored concrete work for nearly the entire backyard, 40ft x 12ft allumawood patio cover (latte/​mocha color) which included LED recessed lighting, ceiling fan install, and custom stone work on the posts, and designer rocks/​mulch for planter areas.
Over a year later and we are still just as happy as we were when the job was first completed. The crew was accommodating to changes we made during the construction, and Joe was very helpful with design ideas throughout the project. The total project time took about 5 weeks to complete. One thing I would like to note is that at times Joe was difficult to reach by phone, but everything ended up working out fine in the end so that didn’t end up being a problem. I would recommend his work to anyone looking for landscaping/​hardscaping, whether it’s a big or small job. His prices were the same or cheaper than many of our other estimates and the finished product came out better than we envisioned.

Joe and his crew are very professional. All work was done exactly when he scheduled. His crew cleaned up after themselves and never left any kind of mess. Highly recommend! Everything came out better than expected! Thank you!

We added an entrance gate to our front yard and needed some concrete work done.
What a wonderful find Joe was for us. The job was done quickly and very clean.
Joe is a great guy and will work with you to give you what you want.
We are very happy with the results and would highly recommend this company to anyone who wants great concrete work done.

Needed some concrete poured in my backyard. Got a few estimates and liked the cut of Joe’s Gib so I gave him a shot. He ended up doing a great job and also left my job site clean. Youd be surprised how messy some jobs get left. All in all I got a great job done for a fair price. I would recommend this company to anyone,

Could not be happier!!! Joe and his crew are friendly, dedicated, fast and talented! Price was competitive and the quality is unbeatable. I absolutely recommend him and will certainly use him again. You got a customer for life Joe. Bonus points for being a fellow New Englander. As you can expect when having any work done we had one hiccup, minor and I mean very minor bit of damage to existing irrigation. I see it as a good thing because the time and manner in which Joe responded to it gave him a chance to show exactly how dedicated to the quality and excellence of his work he truly is. Thank you Joe and crew. This will be our sanctuary now.