BLS Insurance Services

BLS Must be short for bull shit because that’s what you’ll experience. BLS rarely answers the phone and when they do they are of no help.
I was not notified of a premium increase and had no reason to expect one considering I hadn’t had any recent violations or collisions to warrant the change. The insurance carrier found an old violation and back-​billed me for months past that were paid at a lower premium. I only found this out when a surprise deduction of nearly $ 800.00 was taken from my checking account.
I overlooked this incident after BLS supposedly canceled my auto pay claiming so I would have better control of the policy and amount deducted each month. Not the case. Two months later after paying by phone for a month and believing my auto pay had been canceled I received another suprise deduction of nearly $ 400, double my monthly premium.
I wrote BLS an email expressing my frustration with the charges and requested they cancel my services. I never received an explanation for the charge or an apology just a statement that they had canceled my auto pay previously and would cancel my policy and I would be refunded the amount paid for future months.
*UPDATE– I have since received letters from a collection agency stating that I have $ 250 in unpaid premium owed to the carrier.
Incompetency all around BLS.