Teaneck Car Wash

NOT EVEN ONE STAR! February 26^th, 2016 I went and received a mini detail. I paid $ 60 just to drive off and see someone pried open the center of a ring my grandma gave me from Jamaica and (STOLE)took out the ruby and placed it back in the cup holder. Immediately I went back and spoke with the owner Dragan who was working on my car and a Hispanic worker and they acted like they didn’t understand what I was talking about. Dragan said they would have taken the whole ring. Dragan said the vacuum must have sucked it up, how could it suck up only the pendent. He said he would check the cameras and vacuum but didn’t reach out to me. I left my phone number. I called Monday the 29^th and he said he still had to check the cameras but if they were in the vacuum why wouldn’t you check. I am so disappointed with the services and management!!! I am a paying customer, this should never happen! –Tahnee

I’ve been here before without incident, but all the other negative reviews leads me to believe that this place is all about collecting money without giving the due service. The service quality I recieved the second time I came here is acceptable, but the customer service is need of revitalization. Service without a smile and some nastiness to boot is what I experienced, and after pointing it out to the cashier that the attendant out front was nasty, I was ignored. My credit card was quickly and successfully taken and charged though, so the priorities here are fairly clear.
If you come here, you should note that this is not a typical car wash, and is mostly by hand, so it takes a little longer. That’s not the issue though. Knowing this, I asked how long for some of the higher end services took. The attendant ignored me and proceeded to fill out the ticket, when I asked him again, he answered with 30 to 45 minutes, which I didn’t have time for. So I went do to some lower services asking the same question, again no answer, he just ripped up the tickets and filled out the ticket for the next level of service with expression of displeasure. So, I asked in spanish, again, no answers, but he proceeded to fill out the next ticket. I finally gave up and got the standard wash, and his response «geez… finally».
I explained what happened to the cashier, and she just seemed to brush it off like it didn’t matter. Not even a short «I apologize for that.»
My car was returned to me close to my expectations, with just some dog hair left on the back floor. I’d expect the vacuuming service to address this. Everything else was good though.

So, I initially was so excited about the detailing, but a week later, I saw all of the residue on my car from the detailing. It took me forever to get it off and I am still finding little spots that have residue on it, that I had to clean by hand myself.
They are good for washing, but I would go somewhere else for detailing, since it’s $ 99, but I have to admit, at least they got the scrapes off

So if I could give this place –3 stars I would.
I just paid 60 for a «mini» detail I decide to check the car before I give them my money as I have been here before on several regular wash and they are the worst but I was desperate so here I am. My rims I took my hand and touched the dirt literally came off with with ease. The door jams filthy. The carpet that I paid to be shampooed was just wet and still dirty with now wet crackers embedded. Under car seat still hadn’t seen the vacuum The windows all of them still dirty. On another day I would have gone home and redone it myself but I find it ridiculous to pay for detailing and the car not even as clean as a regular wash. Owner and manager Roy was pleasant enough when I expressed my dissatisfaction they agreed to go over the car again. Long story short don’t go here if ur car actually needs washing/​cleaning.

Last few times were ok have a feeling every time you visit the quality of service keeps going down.

I will only go here if i dont have time to go to another car wash. They are over priced and do a bad job