Glenpointe Spa & Fitness

Barbara at the front desk was most friendly, gracious and accommodating.
Clean, comfortable facility with fantastic water pressure in the showers.
A great place to start the day after a red eye flight from the west coast.

It’s sad because I used to really love this spot. I still love my personal trainer but it became too expensive. Costs kept going up for everything.
Oddly, when my membership ended (through my company with a company discount), they offered me a lower cost than my company gave me. So does this mean my colleagues and I were paying more than other members?
Also, other gyms (for the same price) allow me to go to gym to gym. Glenpointe is only one location. These days I’m not close enough to the location all week to make it useful. Sometimes I’m out of town.
The final issue for me to not renew was that a lot of their classes have changed instructors and/​or lost great instructors I had really loved. I heard a lot of my favorite instructors won’t be there or returning. Really disappointing.

Had the best two hour massage/​trigger point/​stretching massage with Stan then Laurel. I can’t thank them both enough. Bad problems in my shoulders and neck and upper back led me to come in. Both came highly recommended.
Stan is a real pro. Listened to what I was looking for and went right to work on the problem areas. Explained things as we went. The hour flew by and I felt loosened up like I had not felt in a long time.
Laurel is amazing too. Different technique. She also listened to what I needed and she knows her craft. Wow! She found every hidden knot and sore spot and broke up whatever tightness I had going on in my neck back and shoulders. She worked out knots and issues in my neck and back I didn’t even know I had. I left feeling great!
I’ve paid twice as much for half the results. I’ve found my new team to keep me working out injury free and feeling great. You should too.

Definitely the only place I have actually enjoyed going to the gym!
The great factor of this place is that it is conveniently located in a corporate building, so the people that come are super nice (a.k.a those muscle heads are not seen here) and just normal people looking to get some exercise in after a day working a long 9 – 5.
The facilities are super clean and maintained. They provide a sauna, full showers and extensive locker space plus more that make it super easy for you to get to the gym and get back to work as beautifully as possible!
The classes are probably the thing that makes me most happy about Glenpointe. I have taken pilates, total body circuit, zumba, and piyo with awesome, knowledgeable trainers every Monday through Thurs to help me get on the track to fitness. No matter what time you are able to go there is a class available.
They also give a lot of freebies when you join — free massage, free training session & discounts. Ask for Barbara when you come in, she is super nice! :)

I called to inquire membership here. They provide veteran and teacher discounts. Annual contract. I spoke to Steve who was very helpful and provided great customer service.
I was on a 7 day trial period and couldn’t end up joining. Sales manager was still really nice and understanding even though I ended up not being able to join the gym.
Great customer service.

They now have WIFI!
This is the first gym membership that I’ve gotten outside from having access to the campus gym. One of the key selling factors was that it’s conveniently located in the same building as work! I have absolutely no excuse not to go workout.
There’s a large variety of machines and you’ll never experience large amounts of traffic that will lead to a wait time. They also have a lot of weight machines and of course free weights. This place is super clean with wet wipes readily available to clean machines and towels are provided. They have a swimming pool upstairs as well as a spa. The locker rooms are super clean and they provide everything you can imagine such as hair dryers, shampoo, conditioner and other necessities to get ready for work after a morning workout.
My favorite class is TBC (total body circuit) you’ll definitely be feeling your workout for a day or two after. All the trainers are super friendly and welcoming.
When you sign up you also get lots of perks such as a free personal training session, spa session and swimming lesson! If you work in the building you might even qualify for a discount.

Why did I choose this gym you asked? Well I’m glad you asked. I picked this place because of its location. Is accessible from the NJTP and/​or route 80.
Second because of the most up to date equipment. The facility is very clean. And I mean clean.
The staff is very friendly and oh so helpful. When you go please check out the pool. Amazing !!!

Rude, Rude, Rude Staff & DON’T TRUST STEVE!!! I ‘m so glad I cancelled my membership at this so-​called spa & fitness where they claim on their website, «We have a „members first“ attitude that is backed up with caring, professional and courteous staff.» HA, 100% not true! First month into my membership, I was working out in the aerobic room upstairs by myself and two Hispanic female cleaners came in. One of them started to clean the mirrors while the other woman just sat on the chair the whole time and chatted away with the other female cleaner. I didn’t mind since I was taking up a small space of the room and I was playing my music on my smartphone. Well, I’m guessing they were not happy with my choice of music because the other female cleaner that was not cleaning started to play her music over mine on her phone. I thought it was really RUDE of her but I let that pass and just walked out of the room because it was too distracting. Another time, I was working out in the same room and this time a male Hispanic cleaner, I believe his name was Miguel came in and told me I have to leave the room because he needs to clean. I didn’t understand why he needed to clean right at that moment? He said they don’t let customers use the room when there’s no classes. That didn’t make sense to me since Steve, the salesperson advised me prior to signing up that I would be able to use the room when classes were not in session. Miguel exact words to me was, «I’m giving you 5 minutes to finish up.» My husband and I were paying $ 140/​month and I was being told from a cleaner that he’s giving me 5 minutes. That’s Ridiculous! I went downstairs to speak to Steve and he didn’t want to be bothered. He hid in his office and told the front desk that I would need to speak to the manager. I knew right then I do not want to be associated with a gym that does not care about their members.

I have to give a bad review now for this gym even though I’m a member, the reason being is they have implemented a policy on their locker room not allowing to bring in children of opposite sex. Today I was kicked out of the locker room after I attended family swim with my son who is 3 stating no boys could be in the locker room. I’m also 7 months pregnant. The manager said it’s protecting the privacy of others and also it’s in their insurance. They have tents for changing in the pool area. My issue is around the fact he said that a lifeguard could watch my kid while I go to the bathroom, which I find absurd considering he/​she is supposed to be watching people in the pool. also, there is no public restroom there in the pool area or on the floor so if your kid has to immediately go to the bathroom, they don’t have a solution. So, this gym is protecting privacy of others but discriminating against parents who are there alone with the opposite sex young child as well as putting the public at a safety risk. I have not heard other gyms doing this and most people feel this is ridiculous, especially with a toddler so young. If they are to have «family swim» and also implement a policy as such, they should consider solutions for these other issues that arise from such an event. The gym area is ok, people are friendly as far as staff, but seems lifeless somewhat and many people are much older (there is not a balanced audience of young/​older). The staff is pretty friendly though, other than people coming up to kick you out of the locker room because of the policy.

So far so good! I joined about two months ago. I am pleased. I mostly do the classes. The spin instructors are great. Rita on Saturday mornings is great. I enjoy Cara on Wednesday also. The locker rooms are clean and have anything you may forget at home. Lockers are spacious. Showers and everything are always clean. The staff is always friendly. Waiting for a machine is never an issue. I can get in and get out.

I have come and gone with this gym, mostly because of bad management. Hopefully this new manager keeps his word. This is my third time joining this gym, so I guess I like the place.
Great gym. Far and away the best gym in Bergen county for the price. Never have to wait for a machine, and most people are courteous if you want to work in.

Went there to use a gift certificate someone gave me. The descriptions for their services in the SpaFinder website to book online didn’t make any sense so I had to call in the phone («massage nm» — turns out that means non-​member massage rate). The receptionist was so busy I had to hold a while. I ended up having to change the time of the massage that day and they were very flexible with that. Seems they don’t do that many massages per day. When I came to check in for my 12:30 massage, the receptionist asked if I was the 6 pm massage (?). After I paid (they asked if I wanted to pre-​pay the tip which was odd), they gave me a bath robe (which had a stain on the sleeve) and moved on to the next task. Um, you just charged me the non-​member rate — how about a little direction? I ask and they say — oh take the elevator to the second floor go to the locker rooms and she will be waiting there for you. I go, and there is a card you need to lock the locker rooms that they never gave me downstairs… so now I am nude with a robe and don’t feel like going down again for the card. A gym member helped me and with a broken flip-​flop from the front desk, asked me for my flip-​flop and then called to complain the front desk that I wasn’t given a card. Notice here the masseuse is nowhere to be found. She was waiting inside the massage room… Which I didn’t know where it was. The massage itself once it got started was great. Masseuse was vey attentive and good. But if you are looking for the «spa» relaxing experience, this is NOT it. I recommend Spa Envy in Englewood.

My daughter attends their swim lessons more than a year. It was fine at the beginning but things start to fall apart in past few months. Like other reviews mentioned before their swim instructors come and go in a very fast pace, the gym seems to have difficult to keep their staff. The management is poor that reflected by their staff poor attitude, confusing scheduling system, constantly miscommunication and lacking of follow up. In past three months, my daughter has two instructors and both of them either on medical leave or resigned within a month. When the instructor was absent, the gym never bother to notify parents until last minute. In one occasion, I received the phone call from their staff to inform me that the instructor was absent due to emergency 15 min before the class start but my daughter lesson was at 12:00 noon! Even they knew the instructor was leaving, no proper notification or arrangement would be made, they just let the parents hanging with a lot of frustration. Their swim lessons are not cheap. If you could afford the same amount of the money, take you kid to somewhere else. You don’t deserve that kind of frustration and disappointment. I definitely would never recommend anyone to their swim lessons.

love Karen Wednesday boxing class. Karen she is patient and truely professional as an trainer. Hope glenpoint KID club schedule can be more flexible as following the group class so I am able to join few more group class especially on Wednesday till 12:30pm.
Jackie zumba class is great too.

The receptionist who answered the phone at the Spa and Fitness is rude and impatient when answering calls. You are a receptionist, it is your job to answer questions in a professional manner, not just with one word answers.
I thought I heard her say «oh my God» as she rushed me off the phone. I had less than 5 questions for her.
Get over yourself.

L ove this gym, but it is expensive. Staff is friendly, and courteous. I feel I am vacationing when I go there. Love, love their steam room and sauna. No sight of weight lifers on steroids lol. Yesss! You have lots of elderly clientele, but I don’t look at that. I go for me. I actually like to see elderly exercising. It is not a dating venue for those who complain about crowd. you have a nice mixed crowd depending what time you go. Great equipment, great zumba!!! No odors, clean… VERY clean!!! …for the price I think they should have trainers working with you. Walking around teaching you how to use the equipment. Giving you pointers! …btw.I lost 8lbs in a few wks … not much, but feels great :)

I have been a member for about 1 year and I can count on one hand the number of times the receptionist and personal training staff extended greetings. This gym is for the elderly and stay at home mothers. Unfortunately, if you are disabled you will find it challenging to use the swimming pool because it is located on the second floor and the elevator operates for 3 months per year. The towels in the gym are raggedy. I will soon terminate my membership. There are better fitness centers in neighborhood.

Overall, solid gym
Even though there is two levels, the main area is kind of small but still there is a available equipment left to use. There is a pool and a tanning area on the 2^nd floor which I liked upon signing, but later realized the elderly and small kids usually are taking it over. The clientele is MUCH older than I’m use to but it doesn’t effect me since I’m usually focused going in.
One thing I really like about this gym that it is immaculately clean all the time and clean towels everywhere, also the bathrooms are great too several private shower stalls. Not what I’m used to coming from another gym I was at for 4 years
There also several instructional classes which I took advantage of and are very good.

This place isn’t bad, but it’s not great either. I wouldn’t say that it serves only the «affluent» as the other review states. That said, be warned: most of the members here are the elderly aka. senior citizens. Personally, I vibe off the energy of the gym when I’m working out, so this place just doesn’t do it for me.

The Spa at Glenpointe is a great gym in Teaneck serving an affluent and diverse clientele. The place is no meat market and people generally keep to themselves and work out in a comfortable environment with good ambiance.
The Spa also offers a range of classes to pick from and also has a swimming pool.
A great place to work out if you stay in the Teaneck, Hackensack, Bogota, Ridgefield Park area.