Del Taco

I come to this location more often than i should, probably because my family likes the food. Yesterday we drove up and picked up food to go. The attendant’s name was irma and she seemed to struggle repeating the food we ordered. When we got home the order was messed up and the family got upset. I called and asked for a manager and guess who i got on the phone? It was irma again who messed up our order and claimed who was the manager??? How convenient???
What frustrates me is that this is the third time we got screwed with our order at this location. Apparently this is okay for them? If i was the owner of this joint, i would be embarrassed to keep it open.
Was the food any good? Well after the fam got upset, it totally ruined our Sunday. So, there u have it. Call me judgemental!

I go to this location often because it’s close to home and I love the chicken soft tacos! And up until very recently, it has been great. I always ask for extra sauce and have always gotten it until about 3 weeks ago. Every time I’ve asked for extra sauce in the last 3 weeks, I don’t get it, even though on the receipt it clearly says «XT Secret Sauce». Now this is a slight annoyance but nothing to give a bad review on, but has however made me think that I might just stop going there. What is causing me to write this review is something that happened today (and yes, again, I asked for extra sauce and did not get it). The girl taking my order was clearly upset so I asked «are you ok?» she said «no» and started crying. I told her I was sorry she was having a hard time and that she should tell her boss that she needs to step away for a minute to collect herself. She told me that she was crying because she was yelled at for doing something wrong and they wouldn’t let her take a break anyway. This made me very angry, not at her, but at whoever her manager was at the time. First of all, you should not be treating your employees in a way that makes them cry and if that can’t be helped, you should NEVER allow or force anyone to help customers while they are visibly shaken and crying, no matter how busy you are (it wasn’t that busy). Her manager should have stepped in the second they saw she was upset and told her to go take a few minutes to collect herself and then come back when she has composed herself. It was humiliating for her to have to stand there and help people when she had no control over her tears and it creates an uncomfortable situation for the customers. I am very disappointed with the management behavior at this location today.

I’ve ordered through the drive through as well as inside, and both are equally slow. It’s great that this location is brand new, open 24 hours and has some decent cheap food, but it definitely isn’t fast. I’ve only had their chicken, beef and fish tacos, but they’re always pretty tasty and I don’t feel as bad about myself as I do after eating at Taco Bell.

Had chicken, bacon, avocado salad. Wife had Mexican chopped chicken salad. Both were large portions, and great tasting. We’ll be back!
Gianni V.

I went to this Del Taco on my way to work that’s open 24 hours a day it’s really handy to get breakfast and the good price to for lunch will be going back many times