Sky Zone

Unorganized, dirty, over priced and was rushed through my sons bday party. Not worth the time or money at all!

My kids absolutely «LOVE» it! However, this is probably one of the most unsanitary places I’ve ever been to? «SWEAT, SWEAT & more SWEAT!!!» BUT it’s all worth it for the kids & I guess a «?LITTLE?» sweat never killed anybody. Reasonable prices & a 1 hour jump is «MORE» than enough?!

Took my 3 and 4 year old here for the first time Thursday for toddler time! They had a great time and there was plenty of room for all the kids to jump. The only complaint I have is after about 40 mins they were done bouncing. We were getting ready to go and seen that they were allowing the kids to play in the foam block area. None of the workers told us that the kids could play over there as well. We will definitely be going back again soon!

My 7 and 10 yr old daughters and I decided to finally try this place out. When we arrived we were greeted by a super nice guy. Told us the pricing and ect. We decided on 30 min option since we’d never been, boy am I glad we did because once our time started and we headed up to the trampoline part that’s where our good experience stopped. We headed down to the main jump area. Now, no one ever told me that I would not be able to jump in the same area as my daughters. If I had been told that I would of never bought socks and paid for me to jump. cause after finding out that my kids would not be near me, they no longer wanted to jump. So I decided to waste the $ 12 I spent on myself so I could go be near my kids. Once in that area I was a little confused as to what sections they were supposed to be jumping in, it’s done by age. My kids kept getting yelled at by the guy/​teen in charge. I explained to him this was my first time here and I was unsure in what to do. He then asked if I could read the signs. Very disrespectful. I could read the signs. but they weren’t very clear on what exactly was expected. He kept rolling his eyes at me, so my girls decided to try another area. So we headed to the basketball area. Again. the guy/​teen working that section was the farthest thing from helpful. Again my girls were yelled at for. Not being in the correct lane. I tried to explain to this kid as well we were not sure on what to do. he plain ignore me and kept talking to another employee, by this time my girls are upset. My 7 year old in tears. wondering why we would want to go some place where everyone yells at them. I couldn’t agree more. I would never waste my money at this place again. I would of rather spent the money at chuck e cheese! I’m giving 1 star cause I have to. and I could see how this could be a good time, unfortunately we didn’t have that experience.

This is one of the few places a where family can workout, so for that I’m thankful. I wish the prices were lower, but then again i appreciate that it’s never so busy you can’t find a place to jump.
I had a weird experience, but the manager offered a reasonable solution. I bought a «10 jumps for the price of 8» card and we used it 2 jumps at a time, I’m sure we only used it two possibly three times (but we never got anything showing a remaining balance) and the staff seemed confused every time we used it. I tried to use 3 out of the remaining 4 or 6 jumps, but was told there were only 2 left. The manager tried looking up the card’s history and admitted the staff failed to process it correctly because it only showed the day i bought it. She took my word that we should have at least 4 (if not 6) credits, so my party of 3 was allowed to jump and she gave us a free jump pass, so all in all, i may have only gotten 8 jumps, but that’s all i paid for for the card, and it’s possible i got the full 10.
Moral of the story, if you like this place, the 10 for 8 card is a great deal, just be sure to keep precise records of the balance! I will next time!
I find the staff friendly and sensitive to the kids’ needs, like if the adults have posted up in the Dodgeball arena and there are a couple kids waiting, they’ll gladly change the age group to accommodate the kidos (just ask!)
The beverages are ok priced, $ 2 for Gatorade isn’t generous but it’s not too deep a gouge considering the type of venue… Would be awesome if the (free) water fountain didn’t taste like metal though.
$ 0.25 for lockers is perfect.
Overall the fact that i can get a decent workout while my otherwise lazy kid burns off energy and calories while having fun, makes this place great!

I recently came here with my seven year old son and a friend of his from school. We were having a good time and everything seemed fine, until I came across a very rude employee. As I was patiently standing at the concession, waiting for some assistance, someone finally came to the counter. I get it, the place was busy and the employees were occupied and it’s not like the employees were standing around doing nothing. I wasn’t upset about having to wait, but I was shocked at how an employee spoke to me. Abby approached the counter with a pitcher of pop, which she refilled, but then turned around and asked, ‘How can I help you?’. I already knew what I wanted, so after I told her two items I wanted to purchase, she rudely said to me, ‘I have to make this fast, I have a party.’. I didn’t even know what to say. I stopped my order and told her I was finished. I wanted to buy more items, but felt so rushed by her, that I didn’t even want to purchase what I had already asked for. You don’t talk to your costumers that way. All she had to say was, ‘I’ll be with you in a second, I have to drop this off’, or not even say anything and just stand there as she helped her customer out. Poor customer service.

Hands down, the WORST place I have ever taken my children. The staff was not friendly at all. They barely said two words to us the entire hour we were there. This was my children’s (1 year old and 4 year old) first time here, so of course they didn’t know all of the «rules.» Instead of the staff telling the them «correct» way to jump, they’d just frown their faces or look crazy. This was our first and last time here.

I’m really surprised at all the negative reviews.
We go for toddler jump time, so it’s a little lower key and perfect for my three year old. My son is always hesitant in a new place and the staff was incredibly helpful. There was one worker who even cared enough to learn his name, kept playing catch with him, and anytime he would run over to me because he was scared of another child or didn’t have a ball, she made it a point to come over and talk him back into coming onto the trampolines. As a parent, you’re not allowed to go onto the mats, but I eased my son onto the mats his first visit and no worker minded or said anything.
The one time we went, there was an activity for older kids going on at the same time and the staff was adamant about standing at the entrance of where the toddlers were jumping and telling the older kids they couldn’t enter. I loved that. What is open depends on how many staff members there are, as one staff member has to be at every station, but the one time my son was bored with the open area, I simply asked a worker to open the foam pit early (they usually do half the time in the open area, half in the foam pit) and he did, since there were three workers there.
I’ve never had any issues and we’ve been three times. I can see how with the older kids, it would get chaotic. It’s always clean, the staff is always great, and you get every minute you pay for. There are clocks down to the second all around and we’re not kicked off until 11:00:00. It’s $ 5 for a toddler’s first visit and $ 10 for each visit after that. You can reuse the socks for the next time as long as they’re in good condition, so you don’t have to pay $ 1 for a pair of socks every time. They have a jump pass available… 10 jumps for $ 50, so $ 5 a jump. Totally worth it.

Save your money go elsewhere. Way over priced. Place was empty. They wouldnt open dodgeball. Not worth the price. Not a kid friendly place. Staff is very unfriendly.

Extremely fun place to go for all ages! It’s a great place to get a workout and have fun. The manager Justin was very helpful and the team members were great! Can’t wait to go back

We had my son’s 11^th Birthday party here, and it was a great experience. He, and his friends had a great time. I can’t say enough good things about the staff that took care of us the day we were there. The place was very clean, and everyone had a great time. Thank you.

This is sky zone is the very best place to go and have fun at weather it’s a birthday party or just jumping for fun. The management is fantastic and very helpful. I would highly recommend this place to anybody that is interested and haveing a great time. If your worry ed about the age DONT. They have seperated areas for the safety of the little ones. Dodge ball is a blast they make sure that the little ones have there chance as well they have there own organized game. Again I would highly recommend this place to anyone.

BEWARE!!! NOT KID FRIENDLY — LOOK AT REVIEWS & EXPERIENCES!
This place has potential but the management is lacking in people skills!
Our kids signed up for dodge-​ball we were initially told 1.5 hours of jumping with pizza and pop to end the session. After the first week they kicked our kids out after only an hour of jumping.
We spoke with the manager who told us we were the 10TH FAMILY to complain about this. He then went on to tell us he plans to do NOTHING about the complaints and WILL NOT allow the kids the 1.5 hours.
We even called Canton to see how they were doing the dodge-​ball session and they also stated they allow the kids to jump for 1.5 hours.
We asked for a refund because we were not getting what we were sold and he told us NO!
The staff is also not the nicest to the kids, my kids are nervous about jumping and not having much fun. This feeling is being felt by many at this location as I now read reviews (my mistake, I should have checked into it BEFORE I sent my kids)
This place is a sad situation since this should be a great experience, not something that scares kids.

What an unorganized mess! We have been to the Canton Sky Zone on numerous occasions and decided to try the Taylor location because it is closer to our home… big mistake!
This place is horribly run. The teenagers who are supposed to be watching the trampolines and enforcing the rules would rather stand around and talk about their coworkers. My son got hit by another jumper and no one could tell me what happened. I went down to the desk and the very sweet girl at the register, Madison, got him ice and filled out an incident report and tried to get a manager to come speak to me. She called for a manager 3 times and never got a response. Madison was the only person in the entire place that was remotely helpful.
Where are the managers? It seems like this place is being run by teenagers. Not acceptable! We will not be back.

I am usually a big fan of skyzone .
I have went to the Canton skyzone many times, and have alwayS had a great time. This time I told my kids if they wanted to use their Christmas money we could go to the Taylor facility. The place was crowded, and unable to accommodate the number of children. This facility only has 2 dodgeball courts. With that being said one was for littles and one was for bigger kids. My 12 year old was told he was too little for one to go to the other court. When he waited there for 10 minutes, he was informed he was too big. This went on a few times. Many parents complained. And the management really didn’t seem to care. I explained to the manager what was going on. He simply didn’t seem to grasp the concept. I asked for my money back. The manager on ½/​2015 said that he is the only one who could give money back and he refused. He stated there are no guarantees on dodgeball. Let me also explain every other area was packed, and there was nowhere to jump. Management is not accommodating. They do not seem to care, as long as they get your money. If I ever decide to take my kids again it will not be to Taylor skyzone. I will make a trip up to Canton. Don’t waste your time or money here.

Unorganized chaos at the very least. There is no method to their madness it is run by a bunch of teenagers that do not have the slightest clue about work ethic. I did not see one adult worker, like a manager of some sort at all. I would never take my child back to this place. There is more I could say, but I will save face for this company. I hope they can get their act together before it crumbles like a pile a bricks.