Randy was awesome, may angel with a cool mustache! Last Monday morning and the car would not start. ugh. I knew it was the battery but kept trying to start it. My husband showed up and he tried to start it, we tried jumping it and still did not start then the key got stuck in the ignition. I called Randy’s and left a message about needing a tow to the dealership. Randy called me back within 5 min and was at my house in less than 15min. When I told him the key was stuck he said it’s your battery. Gave me a jump and the car started. RELIEF!!! After some great advice and a handshake he was off, no charge.