Men’s Wearhouse and Tux

We received some bad customer service which was nice because now we know not to give them our business. They women were very snappy and rude and seemed annoyed to do their job. Also, it was incredibly dirty inside and outdated. If you do give this business your money, go to a different location.

Avoid this location. Not only will you get measured by girls who are high as a kite, they will bring you in for a fitting and ask if you lost a bunch of weight because your measurements are wrong. I spent $ 200 for a wedding I was standing up in to look like a little kid wearing his dad’s suit. The customer service (Ha!) Is a joke, when I voiced concerns about size was met with a there’s nothing I can do and it’ll be fine. I had to pin back my own clothes so that I wouldn’t look completely ridiculous. Will never use this company again for this location. Also don’t even try complaining because they won’t read emails, or even address any problems you are having. Will be going somewhere else to get service from people who actually try to help their customers spending hundreds for an important day.

I will never step foot in here again! I had the worst experience with the salesman ever, not only was the sale for $ 200 suites and buy one get one free confusing, but any question I had was met with an attitude. I tried on a suite and the fitting room was so dirty I didn’t even want to change. To top it all off the salesman told me I wasted his time when I didn’t buy a suite. Never going back.

A wonderful staff at this location. Sarah, Ahmad and everyone there was very helpful. They answered all my questions and went above and beyond to get me ready for my big day. Thanks again!

Awesome customer service I picked up a tux across the street in southfield mall and they said there was nothing they could do when I told them it was baggy I then came here and everyone was great and assisted me with everything I need and able to get me looking right for the wedding definitely recommend you come here

I’ve come here off and on to get my suits, slacks, and sport coats and every time I’ve had a good experience. The two most recent visits, however, take the cake.
Over 6 years ago I bought a french blue shirt made by Joseph Feiss. It has easily been the shirt that I’ve loved the more than any other from the day I was born until now. Unfortunately, it was well-​worn and the cuffs on the sleeves began to fray. So I stopped in to get a new one during the Black Friday sale.
I met with a great guy there named Dave. We went hunting for the shirts and (of course) I decided to pick a second one out because it was the Buy-​One-​Get-​One-​Free sale. Unfortunately, they didn’t have the french blue in stock. I was also informed that the company no longer carried the Joseph Feiss shirts and that it had been replaced but that I could get the french blue shipped over from another store in the area. Dave assured me that it was the same shirt, just the newer model made by a different company. So he grabbed the measurements off my current shirt, ordered the new one in french blue and I left with a light blue one and a cream-​colored one.
A few days later though, when I got a chance to try the shirts on, it became very clear very fast that the new manufacturer did NOT cut the shirts the same way and this one was unacceptably tight. I called the store up with a lot of apprehension and worry that I was going to have a problem getting this fixed. I explained what was going on and they told me just to stop by over the next few days and they’d take care of it. That made me feel better.
I went in yesterday to address the issue. Dave was not there but this awesome guy named Dean Albertson stepped up and told me that we would get right on to solving the issue. Soon he had me measured and I was trying different shirts on. He was telling me the trade-​offs of going up a neck size vs. ordering new shirts from the warehouse.
Unfortunately, they didn’t have the french blue in the proper type of shirt I eventually was matched to, which is sad. But I ended up getting the last light blue Joseph Feiss shirt in the same line as my french blue one instead… so that’s not so bad. He even told me that I might be able to find the discontinued french blue shirt on ebay. How cool is that? How often will a salesman actually encourage you to shop somewhere else to get just what you want so that you’re totally happy?
From there I asked about what suits were in style and he showed me, highlighting the various details and how they benefited one’s overall look when worn. This guy Dean even gave me a mini-​class and showed me the differences between a higher quality suit that they carry vs. a lower quality one.
I was über impressed with the amount of time that this guy invested in making me 100% happy. Especially since he was re-​selecting someone else’s original sale. I work in sales and I know how that feels.
In the end I was NOT leaving there without buying something from Dean. I’d been putting off getting a proper tie rack and had been keeping my ties on a hanger so I got one of those along with two tie bars and another cedar hangar for one of my sport coats that didn’t have one yet.
You can probably tell that I’m super-​impressed and am a very satisfied customer. If you stop by this location I’d encourage you to ask for Dean. Where wardrobe consultants are concerned, he’s a cut above the rest.

The Taylor location is the best! Ive shopped here for my wedding as well as suits for my husband. Even in their busiest moments they stop to assist everyone coming in the door as well as the people who are already there. It is a very professional place of business. You are always treated with respect. You are not rushed or pressured to make a decision concerning your purchase. If it is something you are looking for in particular, they do everything possible to try and accommodate you. This is by far one of the best men’s stores I have been to in a while. Kudos to Men’s Wearhouse!