KDI Kitchen and Bath

Looking for a company with poor communication and never shows up on time? Look no further THIS is your company. Salesman was nice until they had our money. One time i called during the job with some concerns and the guy, no names need to be given (Jeff) had the nerve to blow up at me and say my concerns didn’t matter. Our custom mirror was installed with a deep gouge in the middle. The custom over the John Cabinet was also installed with scratched wood. Took a week for someone to come back out. They «fixed» the brand new cabinet by using a furniture marker and they took the mirror had it for over a week before finally bringing it back. $ 10,000 later the job was done below average… shower tile is sinking back and the «superior quality» Cabinetry is very easily scuffed. Fast forward 3 months. The drain in our new jetted tub is broken and no longer stops water from draining. They came out took a look at it and said they would be by at the end of the week to replace it… no one called, no one showed. I waited until the beginning of the next week and called. They said someone would be out the next day between 3 – 5. I took half a day off work…5 comes and goes, no one came, no one called. Horrible customer care. I wouldn’t recommend this company to anyone. Unless you are ok with poor communication and mediocre craftsmanship. If they say they’ll be there between 9 – 10 expect between 1030 and 1130.

We have had our kitchen basically the same since our home was built. A friend of ours had their kitchen redone by KDI and we liked the outcome so much that we decided to do our kitchen too! It was easier than we thought as well. First we visited the showroom where we were walked through the entire process. We picked out a design with the help of one of their employees, scheduled an installation date, and waited. On the date at the time they promised they showed up and remodeled our kitchen in no time at all.
The end product was great! We are now able to entertain guests and feel proud of how our home looks. It is amazing how just remodeling one part of your home can bring a completely new feel to the entire house. I highly recommend KDI!