E & K Tax Service

I was once an extremely loyal customer of E&K. Referred several friends and aquaintances of which I only received credit for 1. They have a referral program, for a nominal amount you receive $ 10-​$ 15 off. I had been their customer for a couple of years. Milan was my preparer, he had moved to the Flat Rock office for 2013. I had relocated to Troy and was pleased with his work. I drove the 40+ miles to the office. Unfortunately, my 2012 taxes were reviewed and 3 different people (accountants) said that he made an error. I called Milan several times to get things corrected with the State. The secretary was rude and no help. Very unprofessional. When I finally got to discuss this with him, he sounded vague and said send back the papers they want. I informed him I was not sure which ones they needed could he help? Then he said I don’t know and by his response it seemed it was more than he could handle. At that point I decided to get a CPA to do it. Paid $ 75 to correct the error made on the return. Yes, I got the money, 4 months later and $ 100 less than he wrote, no thanks to them, however I am out a lot more. I had an amendment made to another tax return they decided to be «generous» and not charge me the $ 40. Remember, only the owners are the accountants, not the employees. This was just my experience.