Gary T Tanouye, MD

I’ve been going to Tanouye for about 4 years now.
I was just scanning his reviews and was surprised at all the lousy ones.
I agree with most of the reviews that Tanouye is a compassionate, thorough and caring doctor, with a pretty good sense of humor to go along with it. I really disagree with all the complaints about the office staff. Granted, it takes a little time to understand the system, but I have seen them all walk the extra mile to ensure proper treatment, especially Katie. This means calling other doctors, confirm prescriptions, «squeezing» you in for last minute appointments, etc. They have rushed tests and blood work for me as well.
During regular business hours I always leave a message instead of remaining on hold. Unless your hair is on fire, this seems to be the best route. I usually hear back within the hour or less.

Dr. Tanouye is the PCP for my husband and I. He’s an older man, kind hearted with a warm spirit. He seems to be very thorough with our physicals, which is all we have really seen him for. Recently, we needed some urgent blood testing to check the health of our unborn baby, and again he was understanding and his staff got me in quick and we got the results pretty timely as well. He deserves four stars, but I’m giving two stars because the two times I called to follow up about the blood results — I’ve been on hold over 40min. I understand I have the option to leave a message, but sometimes when it’s urgent you want to just wait, and the hold time should not be over 40 mins.

The most unprofessional office, I have ever experienced in my life! From Dr Tanouye all the way down the totem pole to the Office Manager and Receptionists. Dr Tanouye does not return phone calls, unless his incompetent Receptionist Katie doesn’t actually give him his messages. There’s not one person in that office with an ounce of compassion. And if Dr Tanouye had any compassion for his patients he would give them 1 min of his time, after they drove 50 miles to see him instead of hiding behind his staff. I would Not recommend this office to any human being, if it was the only Dr office around, believe me there are Dr’s that love their job and staff that care about people, unfortunate experience lesson learned about people.

I went to Dr. Tanouye years ago when I felt he really cared about his patients. His staff was terrible — rude and uncompassionate but I thought he was a good doctor. I lost patience with his staff and found a new doctor. Years later I brought my son to see Dr. Tanouye, he had changed, not the same passion for his patients. His staff assistant was still just as rude. I can’t go back.

5 Star Physician and 5 Star Office. Dr. Tanouye is a board certified Internal Medicine physician. He is approachable, knowledgeable, and very easy to talk to. He is punctual at all my visits and accommodating in fitting me in when needed, When I was hospitalized, he continued to care for me and all the physicians in his group were amazing. He does not use an outside physician service or hospitalist physicians that only work at the hospital for physicians that do not want to work at the hospital. In his group of doctors you are seen by your own physician who knows you and cares for you. This group offers a higher personal quality of service without paying a Concierge Physician fee. His office accepts Medicare and a lot of PPO insurances which is getting harder to find a physician that takes your insurance, so each physician has one secretary to answer the phone. If I leave a message, I have always gotten a call back within a reasonable amount of time. Even on the weekend, one physician that takes on call for the group does return the my call. For working patients he does come in with minimal staff early before working hours for physicals which is helpful. He does fit in emergencies. I highly recommend Dr. Tanouye to anyone who wants a caring, smart, accommodating physician and supportive office.

I am a patient of Dr. Tanouye’s and although he himself is a pleasure to work with, his office and receptionist are not. He only has one receptionist and anytime I call I’m hold for 5 – 15 minutes and getting lab results back is next to impossible and requires many days worth of repeated phone calls. Leave a message and you’re promised a return call within «one hour» but that never happens. You can’t email anyone or get any information electronically which makes their office stuck in the stone-​ages a bit. I’ve seen Dr. Tanouye 4 times now and am really considering looking for a new doctor’s office that is more modernized with a much better support staff…

The worst experience ever! I am currently a patient and I am never able to reach anyone. The receptionist is unhelpful and it’s impossible to get test results in a timely fashion. I would not recommend this office to anyone even though I think Dr Tanouye is a very nice man.

Dr. Gary Tanouye was recommended to me by a neighbor who couldn’t say enough good things about him. When I arrived I had about a 15 minute wait before he saw me. He listened intently to what I had to say and asked what I considered to be the right questions and then told me he’d like to take an X-​Ray and some bloodworm. The good thing was this was all done very quickly on the premises and then he took the time to take me into his office to explain thew results before prescribing me a medication.
I found that both him and his staff had a great friendly manner and will definitely be going back for my healthcare when needed.