Floor Remodeling Inc.

Fell for their $ 49 basic cleaning of air duct call, in which the air filter was supposed to be replaced. Apparently, because we have a paper filter, they would not replace it. The supervisor said it would cost about $ 85 at Lowes for a new one, but that I would have to replace within 5 months. INSTEAD, it was suggested that I should replace with an electro-​static filter, with a UV light and a deep cleaning… for a mere $ 1000!

stupid company has been harrassing us with phone calls! we have told them to stop several times. we’ve reported them. they have been asking for wrong person. they have been calling our fax line. stay away from these idiots. bad news. dont’ call, because they will get your number and never stop calling.
and, to the person who said not to post complaints about harrassing calls by this company, you should know that this is part of their way of doing business.

I just received a second call in 2 days from Indoor Air Quality. They use the robo call number 626 184‑1544. I am on the
list and have registered a complaint with donotcall. gov regarding this number before. I gave Indoor Air Quality a rating of 1 Star because of their total disregard for my do not call wishes.

STAY AWAY!!! THIS REVIEW IS FOR INDOOR AIR QUALITY IN CALABASSAS. SOMEHOW THEY MOVED MY REVIEW AND OTHERS TO FLOOR REMODELING. WHAT A BUNCH OF SCAMMERS.
My elderly father called this company so they could they could show him how to replace a filter on his central heating system. They tech showed him an analysis that showed how much heat was escaping and told him he needed to have all the ducts and vents replaced in their 3 bedroom 2 bath house. The cost was $ 3500!!! This was after the «discount» and then they got him to finance the work through them.
Fortunately, we were able to cancel the contract because it was within 7 days. Our handyman was able to fix the «problem» for less than $ 20. Also, the filter they sold him cost $ 150 and they sold him an «extra» even though they only need to be replaced every 3 – 5 years! The exact same filter was $ 27 including shipping on Amazon.

I was called yesterday by Indoor Air Quality of Calabasas. I too had the number 184‑1544 show up as caller ID rather than a legitimate call back number. I told the person who called I was on the Do Not Call list and asked if her company was aware of the list. She said that she was but that my number was «randomly generated by a computer» so they were not responsible for calling me. I reported this call to the National Do Not Call website and ask that anyone else who receives unsolicited calls from them after you register your number also do so.

About 85% of the reviews on here are inaccurate because they are giving reviews based on cold calls, and not the service. Folks, there is another website to voice your opinions on cold calls or other problem related calls.
I received a cold call this morning and decided to invite them over to take care of my air duct and refill my freon if needed. They arrived about 30min after my call. Their main thing is to up-​sell you and get you to buy a metal filter and/​or a uv something… forgot the name of it, but it gets rid of all pollen, dust, ect…
I opted not to be up-​sold and got only what I was offered on the phone (duct cleaning, inspection, freon refill if needed). The 2 guys were nice professionals. The thing that disappointed me is that I was told my duct would be cleaned. She said they attach a high pressure vac and suck out all dust. Instead, the guy removed the filter, started the fan, and then pointed his vac nozzle into the duct.
Supposedly he was blowing some type of mist into the duct that kills bacteria and removes orders. Whatever, I couldn’t even see anything being sprayed out… ha hahaha
The only benefit I saw from this was them replacing my filter with a new generic one. I paid $ 34.99
I’m gonna call the company now and have a chat because I was offered a money back guarantee if I wasn’t satisfied. Lets see.

Great customer service! Awesome technicians… Reasonable pricing, they worked with my budget therefore, it was affordable for myself and my roomate.

Indoor Air Quality has called me on more than one occasion, bothersome because I have asked to be taken off their list. I hate being cold called…

Just had a rude young man call me. When I asked him to take me off the list he said «shut up» Nice way to run a business

If you look at the reviews for this company, you will notice a common theme:
The bad reviews are from people who don’t like being called by telemarketers.
The Good reviews tend to be from people who actually Got their service.
Guess which I am?
Of course, I got the service. And of course the service was the low cost it promised to be — and of course they did point out the other items that really Should be done.
Anyone who thinks someone will have two technicians drive out to their home for $ 40, and perform an hours worth or work for that alone while somehow staying in business is smoking something bad. It astonishes — and saddens me — that as American consumers today, the only time we’re truly happy is when We get to rip off a business.
Yes, they telemarketed to me. The call went like this: «Good morning Sir. I’m calling because we have a local promotion for air conditioning, where we come to your home, clean all the ducts in your system and replace your filters for $ 40».
Tell me how that is bad??!
And that is EXACTLY what they did.
I didn’t want to spend anything more than the $ 40. And there was no pressure to do so. We needed extra Freon, but we discussed the specific challenges about that in my system (I won’t elaborate here), so we decided not to do that — especially heading into winter.
We discussed cleaning the blower in my system, since the air pressure was pathetic, and removing the (yes, clearly demonstrated) large dust deposits in the fans would be a big help. That was going to cost $ 299 and take another 2 hours. I politely declined, and the helpful young man who came here completely understood. «Perhaps another time», he said.
That is NOT pushy. It was first class service.
It’s a shame that a good service of hard-​working and sincere people can get trashed by ego-​driven Unilocalers, drunk on a heady brew of the power of their comments who either a) Just hate telemarketers (get over it — they are a fact of life and a legitimate marketing channel) or b) Are pissed off they didn’t get the chance to rip off a business.
These are good people.
They called me and promised me a ridiculously cheap service.
Then they turned up exactly at that time and delivered that ridiculously cheap service with a smile and a handshake, exactly as promised.
If you get their call, don’t complain. Listen and accept their too-​cheap to refuse offer.
You won’t regret it.
The only thing you’ll feel bad about, is that you sort of ripped them off by accepting it, and should really have paid a bit more for what you got.
So perhaps you’ll have the same great experience I did — and do your bit to repay the compliment, but rebutting comments from idiots who never even met the company, didn’t experience their service, and just didn’t like being called on the phone.
This is a good company. Try them and you will see.

I recently moved into a condo with a friend of mine. We use our A/​C system on the daily as you know it can get extremely hot! Until we noticed that it stopped getting as cold as it normally did. We’re big Valley Girls so having a working A/​C system is a MUST. We happened to come across Indoor Air Quality, Inc. and let me tell you, we made the right choice! They’re local, and friendly!
I was really happy with the service we received, first off they did not charge us for the service call. We scheduled our appointment and the following day or two they came out, inspected our system said it was fine. They did recommend a few things. So we ended up having the annual maintenance done, which only costs $ 49.99. That alone covered the tune-​up on all components to the A/​C and FURNACE. We had all our ducts fully cleaned out, they even changed out our air filter. Lastly, they included checking freon levels and added one pound with no extra charge.(Which happens to be the coolant for your air conditioning system, and in case some of you don’t know freon is being phased out/​discontinued) After doing that I can honestly say is super fresh in our home now!
What else can i say, this company really proved me wrong for the fact that I was skeptical. I do recommend you try this company out if you reside in the San Fernando Valley like me or if you live in any region of So Cal.
PS– They don’t limit the number of registers and vents you have they’ll vacuum them all, unlike all other companies I’ve called. They’re customer service is great. Give them a call and see what they can do for you! It doesn’t hurt to try. :) :) :) :) :)

Would give 0 stars if possible. IMO, this is a scam outfit, or a biz that has no scruples. They are constantly cold calling the house and claiming that it time to clean the furnace/​air duct system again. They state that they last did it 8 years ago and should be looked at again. When i tell them that they are wrong because this house has no furnace/​air ducts (its an eichler) — they said i was lying. They tried to convince me that all houses have to have this system. I couldn’t believe the tenacity of these jerks. When i asked for basic contact info like phone # and address, they refused. They only volunteered their name and city (San Jose). These peeps sound so slimy maybe they even steal a legit company name and pose as them?

This is the best use of Unilocal yet. Thank you, Unilocalers, for your reviews of this company. I needed this work done and they called and yes, I was irritated to get a telemarketer call (though she was very nice she deflected when I asked how she got my number). While we were on the phone and she explained the $ 50 «promotion» (change my filters that cost $ 4 at home depot for free!) I checked them out on Unilocal.Needless to say, I will not be using their services. THANK YOU Unilocalers for saving me from this!

THIS REVIEW IS FOR INDOOR AIR QUALITY IN CALABASSAS. SOMEHOW THEY MOVED MY REVIEW AND OTHERS TO FLOOR REMODELING.
I live in a newer home with central air. I admit I am completely ignorant but know that I have a split system with 2 units. One for upstairs and another for down.
I had originally called for vent cleaning. The tech came over and insisted that the units needed a deep cleaning that would cost me $ 900 since there are 2.
He refused to perform the vent cleaning that I had originally called about saying it would be a waste of my money. And sat in my home for about 45 minutes while I was trying to reach my husband to see if we should do this deep cleaning. The tech insisted it was a fire hazard and wanted to show me pictures which I did not look at.
In the end I was not able to get a hold of my husband and did not feel comfortable with having the deep cleaning performed.

A couple days later my husband went into our attic to look at these «filthy» units. Of course, they were not dirty and they were completely sealed! He wiped the outside and was done.
I now wonder what the tech’s pictures contained?

They called my house uninvited to sell me their services. When I said I already had a relationship with an HVAC company and would they please take my number off their call list, the girl hung up in my face.
That says a lot, IMO, about what kind of company this is, and it ain’t good.

Telemarketing stinks. If this company can’t follow the do-​not-​call regulations, they’ll not get a cent of my business. Doesn’t matter how kind the staff is, management needs to get a clue.

This company pesters us with unsolicited phone calls, despite our being registered on the national «do not call» list and never having done business with them. We urge you not to patronize them to send them the message that abusing people’s home phone numbers is NOT OK.

Marketer called and convinced us to get the deal, check ducts, check air and heat units, 1 lb. free freon, and have the filter replaced for free. The guys couldn’t replace the filter because they don’t carry our type of filter. The techs were nice and clean-​up after themselves. Now I need to call someone in to change the filter before summer.

Don’t allow this company in your home. I rec’d a call from them, by the way they use a bogus local phone number, and they say they are new in the area. They said they had a promotion to clean air ducts for $ 39. Anyways they come to my house about an hour after the phone call. The technician went into my attic with a utility knife and purposely made a hole in my air ducts so that they can sell me a whole new air duct system. The technician is really a salesperson dressed in a uniform. They were very aggressive with selling the new air ducts. This company is criminal, they purposely make holes in the air ducts so that they can sell you a new one. @ Jeff M. you claim that another company made a hole in your air ducts… but it’s a lie they are the ones who did it to sell you new air ducts.

Got a call from Indoor Air Quality regarding if I needed work done and I said yes. I needed to have my duct work replaced in my attic. My wife and I were very reluctant to have «another contracter» come in as the other company that shot the insulation into our attic broke a few of the duct lines when they were walking around in the attic. They said they didn’t, but when I asked them how insulation was showing up in the existing duct work, they hung up.
Anyway, so the salesperson Edaan from Indoor Air Quality shows up with a tech and they go up and look through my attic. All the time I’m wondering if this is going to be another nightmare. The kid seems ok and he asks me to write a nice review of them if they do a good job. So here it is. They called me the day before and asked if they could do the work a day earlier, which I said yes. They call the morning of the job and told me they are going to be there in 30 minutes. The 3 guys show up and lay down protective covering for our floors and stairs. They tape off the walls around our attic opening with plastic to keep the insulation from going in/​out of the attic to a confined area. A couple of times through the job, I climbed up the ladder and poked my head into the attic and they were doing a great job. Everything Edaan said they would do. They removed all the old duct work, cleaned up and vacumned the upstains and cleaned up everything in all the rooms where a little spillage came out of the airvents.
Hopefully you read this first before you go with another company. These guys do it right.