Cherryl Alan Designs

They are very disorganized. If you do not spend a lot of money with them you do not get any good service. All items were late by 4 months and overpriced. You can find same items on Amazon.

DO not waste your time waste a second of your time in this unprofessional so called interior
designer. I called way back in Oct. and was told not to look on the reviews, she has soooo
much business LOL The only thing that she did was bring one square of an ugly rug
after 2 months… really??? They have people to answer the phone but she does NOT
call you back. I would not ever call her again… AWFUL

I used the same interior designer as celebrities!!!
My husband and I moved into a house about a year ago. Finally after the move we were looking for someone to design an elegant, chic atmosphere to live in. We came across Cherryl Alan Designs. Cherryl was so professional and really really good at what she does. I was in «aw» of her ability. The rest of her staff was just as professional. In her store she has some articles up of celebrities that she has actually designed for. So cool.

I have to tell you that I will NEVER want to use the services of these interior designers, ever again.
Extremely unprofessional and unorganized.
I needed elegant curtains for a kids room, including a designer throw for a bed which had be special made and ordered.
First an employee arrived at the house measuring the windows and left. Next we received an invoice for services to be fully pre-​paid and we were promised 2 weeks time frame to have the curtains and throw. A week later they call me and say someone has to come and measure the windows AGAIN because they have lost the original measurements. I was amazed, because I was under the impression that the order is half way done!
The employee promised that it will still be done in time and that a RUSH will be placed on the order. He apologized profoundly. However, a week passed and nothing. I called to enquire about when the curtains would arrive and they said that they were not ready yet.
By the fourth week or so, they called to schedule for a handy man to come and install the curtains. When he called, his schedule was busy so after a week he finally came and installed the curtains, however, the $ 700 throw did not arrive. Upon enquiring about the missing throw, I was told that the «material was on back order». No one ever bothered to call and inform me of this. I had to call to find this out myself.
Again, I was promised another week. Again, I follow up and «still on back order». When I asked when will the factory get this material I was told «We don’t know!!!».
Cut the story short. I requested the order to be cancelled and for them to issue a refund check as services were not rendered by the second moth. I was told that I could not get a refund. I would just have to wait. I told them that I was not satisfied with the services and since the factory could not even get the fabric, in essence, I should not be liable to pay and wait. They disagreed and after a total of SIX months having pre-​paid for this order, I was forced into getting a store credit.
I reluctantly agreed to have some chairs re-​upholstered. They told me someone would come to pick them up the same day. Guess what, no one ever showed up!!! Now getting very frustrated and angry, I spoke with the designers husband and he promised someone would come and pick up the chairs a couple of days later.
He also told me that they were going to deduct $ 200 to pay for the curtain installer because they had forgotten to add this service to the original invoice.
All I can tell you, is that I had the WORST experience of my life with these people and I feel obligated to make my experience known, as I would not wish this treatment on anyone. Especially someone who has a child that can not wait to get her room done.
Shop around folks. Don’t get fooled like me with the décor of their store. They are awful :(