Capri Nails

I’m a guy, FYI… So I went there because my sister loves this place and has been going for years and years. I’ve actually gone there before. But I went there again and felt violated and taken advantage of. At first my wife was the only one who was supposed to get her nails done, and I was just sitting there waiting for her. So they convinced me to get a pedicure/​massage while I was waiting. I already felt uncomfortable because they were totally being fake with me. But I agreed, they got me. She started doing the pedicure and then the foot massage, and basically coerced me into extending the massage. I really didn’t enjoy it at all. She was not being present with me, and was talking to her coworkers and not giving me all her attention so I can enjoy the massage. It was just a BS rub. As soon as it was finished (she checked the clock like 5+ times) she kind of threw me to the side so to speak and sent me over to pay. I felt so violated and used. She enjoyed it more than me! We ended up paying like $ 50 + tip. Rip off. When we left I felt so taken advantage of. That’s not what happens when people truly care about their customers. It was all about the money. I’m never going back there.

Love this place! I’ve been coming here for about a year and really can’t say anything bad about it. I get gel manicures and regular pedicures and I always leave happy. Julia does my hands and who ever is available does my toes (and they are all awesome). It’s located in Tarzana but right at the border of woodland hills which is awesome since it’s close to my house. Definitely recommend trying this place out!

The first place that I went to get my nails done after moving to the valley, I love this place. Yes it is a little bit pricy but they do a great job. I always get gel French manicure, they do such a clean job that everyone asks me where I get my nails done. I highly recommend this place even its not going to be cheap.

Been going to Julia for 10+ years! She always takes care of me. Great manicure, pedicure and always deals with my crazy design demands!

I would like to thank Julia for taking me in at 6:45pm, even when she was about to close at 7. This was my first time here, I really enjoyed myself during my medi n pedi. But Julia & Ana did a great job walked out happy. Thank you again ;)

I really tried to give this place a chance since their selection is good and they are close to where I live. However, their prices are not consistent and they seem yo overcharge. The result is also not consistent and my nails are not clean around the edges. Worst of all– the nail lady jams here finger nails every time she made a smudge on my cuticles… Use a brush!!!

Julia is my go to girl. She’s been doing my nails for 5 years now and I can’t imagine going to anyone else due to the fact that I’m probably the pickiest person ever. She pays close attention to detail and remembers your style. Just a heads up, be sure to make a appointment. She is one busy girl.

Horrible costumer service, yes they rip off be aware!
The manager is rude and all other stuff who works there barely speak English.
I arrived and was not welcome, I stood there for a few minutes till the manager asked me what I want. then I waited another 15 minutes for the appointment. The service wasn’t the best The edges are not even filled, the pedicure is sloppy.
the worst of all, the manager argue with me about the price and raised her voice in front of everyone. She switched her price very quickly from $ 8 to $ 20 with what you call ’ hidden fees’ … They don’t care about happy costumers .
AVOID THIS PLACE

Love the customer service, everyone is extremely friendly! I live in San Diego and come back every other week just to get my nails done here. I highly recommend their gel manicures, they stay on for a long time! Ask for Julia!

Capri Nails is def my go to spot for nails! I get my nails done weekly and I’ve been coming here for a few years now. Their instruments are always clean, they have my favorite Essie and OPI polishes and everyone does a great job. Julia, Anna, Kelly and Tammy are my favorites! I usually just show up and although they can get busy, Julia always finds a way to squeeze me in somehow (very appreciated!).
Thanks for always keeping my nails fresh and making sure I’m always leaving happy :)

Amazing nail salon with even better employees. Julia and Kelly are angels from heaven and they know what they are doing. Very clean and everyone is friendly. I’ve been coming here forever and I love this place. Julia goes above and beyond for me and always makes sure I’m a satisfied customer.

Love coming here. This has been my nail spot for a few years now. They have a great selection of colors. They are always getting in new colors and there is definitely more than enough selection here. I always do a cyrlics. Tammy is the best. Anna is great for pedicures and I’ve heard that Julia is amazing with gel. Overall great place, friendly staff. Would highly recommend this place.

Avoid. Hi want to share my experience so it will not happen to someone else. I tried many nails pedicure places before and some of them friendly more or less but this place was totally different with the attitude of the manager. She argue with me about the price loud next to all the costumers. They don’t know what is customer service

I’ve been coming to Julia for 8 years now. She’s absolutely amazing and I refuse to go to anyone else!

I went in as a walk in on what I figured would be a very busy Saturday (Valentine’s Day) on the off chance that they would have time to do a pedicure for me. The place did look pretty packed, but the presumed owner said they could fit me in in about 10 to 15 minutes, much more quickly than expected. So far so good. I found the nail color I wanted, no problem. Everyone seemed to speak English well, and it soon became apparent there were a lot of return customers. I was happy with my choice.
Now here is where it gets down to the two star review. Maybe I’m jaded because I only recently moved to the area and don’t know yet how expensive things are down here, but I’ve visited a lot and have never had this type of experience in the past. The «regular pedicure» ($ 20) in their brochure has no indication of what’s included. On the back, it lists callous removal as a $ 10 extra. Then there are a bunch of «Package» pedicures, with prices from $ 35 and up. I asked if the $ 35 pedicure included callous removal, as the brochure mentioned removing rough dry skin (callous in parenthesis) but did not actually call it callous removal. I was told yes, and the pedicure proceeded. The guy did a nice job, was extremely careful with the polish, but when I was ready to leave, I was told that callous removal is extra and it would be $ 45. From what I could tell, the only thing different between what I received and a normal pedicure as I am used to it was the callous removal.
In other words, I basically paid $ 25 extra for callous removal. When I objected and said I had asked and been told that it was included, she said it was a miscommunication and that she would train they guy better but that I still owed $ 45 plus tip.
My other concern is that they don’t put their instruments in sanitation packages, and from what I observed, I suspect they rinse them in the sink after use and then use them again on the next customer without any sanitation involved.
So after tipping the guy (who I admit deserved the tip, no problem with his service) I spent $ 55 for a pedicure with callous removal. I will not return again. Maybe they don’t need new customers. They certainly didn’t get one here, and I recommend that if you go, you find out up front how much they will charge for exactly what you’re getting.

Thank you Julia and Tina for always being there for me. I used to go to Capri Nails for years, but the person I liked the most left and so did I. About 6 month ago I was referred by a friend to try Capri again… and after almost 10 years I went back and I don’t regret it!!! Service is great, always on time and I am getting the really good mani pedi every single time!!!

LOVE LOVE LOVE LOVE LOVE Kelly! She’s seriously the best and SO fun to talk to! You have to go to her! Such a clean nail salon and really friendly.

I had a an overall nice experience here. I like the fact that they put plastic covers in the spa chair to ensure cleanliness. My mani and pedi came out great. I do wish that the technicians were a little more friendly, but other than that it was a pretty good experience.

Must say this is by far my favorite nail salon!!! New ownership since 2012 and best service!!! The girls at Capri Nails know what they are doing!!! I have to say I’m a pretty hard client to deal with and I’m VERY picky about my nails, no where has been able to deal with me and my nails EXCEPT Capri Nails! They know what I like and what I want and I always get the BEST results!!! Meaning my nails ALWAYS look FANTASTIC when I leave there!!! Their prices are very reasonable for the work they put in!

Julia is amazing. I love her!!! She’s always happy and always makes time for me!!! She’s the best!!! I always leave happy :)