I recently purchased a bed from the store in Tarpon Springs, FL. The store manager was very patient with our family as we were not sure what kind of bed we wanted. He took the time to explain the different bed types and classifications and did not push us towards one brand or size. I appreciate that very much and felt the whole experience was fantastic. Additionally, he shared what to expect regarding the installation and how to break the bed in appropriately as well as the warranty process. The install was quick and thorough by professional members of the company and not some third party. I am grateful for their professionalism and would gladly recommend Mattress Firm to others. Great Job!
FL B.
Classificação do local: 5 Tarpon Springs, FL
Very happy with our upgrade to a king mattress/boxspring set from Mattress Firm Tarpon Springs! Sales person Michael M was very helpful as we knew little about mattresses or what questions to ask, he helped us pick the right set without pressure. Delivery was fast & professional, price was good, and the memory foam top is dreamy. Excellent stress-free purchase.
Dianna B.
Classificação do local: 5 Tarpon Springs, FL
In desperate need for a new bed, the husbeast and I decided to shop for one locally. We stopped at Mattress Firm, and spoke with Kevin. Kevin is a delightfully helpful young man, who seems to enjoy what he does. We spotted what we wanted, took a couple of days to think about it, and on Saturday, we made the decision to buy. Our choice was the Tempur-pedic Rhapsody with the ergo bottom that allows it to adjust(Yeah we’re old, but I LOVE the idea that I’m sleeping on a giant purring cat!) and become even more comfortable. The head and feet both raise and it has a massage option that really does lull you to sleep. While the bed was expensive, the customer service we received was excellent. Delivery was scheduled for less than 24 hours after we purchased the bed. When we thought that the 2nd remote was missing, Kevin offered to come down himself and deliver one to us. All in all it was a wonderful transaction. If I ever need to buy another bed — and hopefully it will be a long time until I do, I would use the company again.