Doug Henry Chevrolet Tarboro

i recently purchased a used vehicle from this dealership and they were all terrific as far as the car buying experience goes. less than a month after my purchase, my vehicle is in need of head gasket replacement. this will cost me an additional $ 2800 to repair. this should have been disclosed to me upon my interest in this vehicle. i am very disappointed with this sneaky sales tactic. do not go here!!! please learn from my experience… in addition, i placed a phone call to their management to find out if they can at least meet me half way to help pay for this repair. i have yet to hear back. i guess their done with their customers as soon as they get their money… oh well, lesson learned… too bad… i really liked them.

This place should not call itself a dealership with it’s «one simple price» theme. They would not budge on price what-​so-​ever. Not really a big issue there until you get into your trade in. I went in knowing that they would stick to this theme and the price of the vehicle was okay but there was definitely some room to move. The value of my trade in was not a part of this and I asked for some room for them to move up on what they offered me for my car. They shot me way low on the value of my car and would not come up at all. I know that there is a popular used car sales business that does this hassle free pricing, but with the mark up on the new cars these days I felt there should be some room. I would definitely explore my options for other car dealerships before going here. I am sure you can find a better price at a location that is willing to actually make a deal.