Customer service is terrible. Room was supposed to have a sleeper couch, but didn’t. The front desk manager wouldn’t let me have the room with extra bed or couch even though available. The computer won’t allow it– really! I offered to gladly pay for difference. They also wouldn’t let me cancel reservation without a $ 150 penalty fee. Wife went to Walmart and bought a air mattress. Not the best way to start a vacation. Thanks Wyndham!
Yolanda W.
Classificação do local: 5 Downey, CA
Great stay. Check in was effortless. Our favorite Taos Resort. Pool looked inviting. Our room was not ready when we arrived but we were here like around 2pm. So we went to Michaels Restaurant for lunch and quickly got s call that our room was ready. Ron, at check in counter really impressed us with his great attitude and helpfulness.
Vj L.
Classificação do local: 5 Cypress, TX
Nice place. Centrally located. I can’t begin to tell you how freaking nice the staff was. Estavon n Martyn rock! The atmosphere was so relaxing.(The wi-fi is horrible. … but we shouldn’t be using it if we’re on vacation, right? !!?) Lol
Tressa M.
Classificação do local: 5 Washington, DC
This is one of the nicer Wyndham resorts with fully upgraded rooms(many include a fire place) with a small kitchenette. My family stayed here while enjoying the many nearby ski areas including Taos, Angel Fire and Red River. We had a studio deluxe and a one-bedroom unit. Both had a fireplace and the space is maximized efficiently. The only downside is the lack of a stove top in the units. They do offer a community kitchen where you can cook your food but it’s not very private The other perks are access to town where you can walk to several outstanding restaurants, shops and museums. The staff is also top notch and extremely warm, welcoming and provide a wealth of knowledge about the area. In addition, my father suffered a serious ski accident where he broke his clavicle and required a surgery. Wyndham extended our stay and did their best to make us feel as comfortable as possible. I really appreciate their customer service and hospitality!
Michelle S.
Classificação do local: 5 Los Angeles, CA
We just spent one week at the Taos, Worldmark Wyndham property. Now here in Santa Fe, we already miss it! We arrived late last Sunday night totally exhausted but walking into the stunning great room of the downstairs entrance made the long trek from Los Angeles totally worthwhile. Alejandro was extremely friendly and kind, helping to swamp us in when we got lost on the way there. All of the folks at the front desk were very helpful and reliable the entire week’s stay, going the extra mile to provide directions to venues around town and local eateries when we needed assistance. The Taos Worldmark Wyndham property is conveniently located next to a park with tennis courts and sits within walking distance to museums, restaurants and gift shops. By car, it’s virtually minutes away from the Taos Pueblo on one side, the Taos Plaza on the other, as well as within driving distance to local supermarkets, restaurants and historical landmarks. Our room was a cozy one bedroom king with two bathrooms, a kitchenette and a small balcony… very adequate and comfortable. The highlight for us, though, was the choice of décor and the amenities. Hanging chili peppers and pots of petunias set around rustic tables and rocking chairs — perfect for reading or enjoying a thunderstorm at dusk — beckon guests into the front entrance of a grand plush great room furnished with gorgeous western-designed couches and chairs that sit in front of a pueblo-style fireplace. Water, juice and coffee is made available throughout the day and video rentals are available. On the second floor a full-service high-end kitchen is provided with a huge double fridge, two stoves and granite countertops. Next to the kitchen is a billiards table, couches and a flat screen television set and in the room adjacent to this, exercise equipment is provided with full color television sets. Also on site is a large swimming pool and a hot tub. We thoroughly enjoyed our stay in beautiful Taos. Worldmark Wyndham made our week all the better with its excellent service and stunning property. It is simply a wonderful place to stay!
Travis N.
Classificação do local: 4 Portland, OR
Our room wasn’t ready on time. But Joe gave us a upgrade for the night with a free movie and Harriet offered us a free movie the second night. Their kindness did more than enough to make it right.