Francesca’s Gems & Jewels

I want to preface this review with the fact that I have never written a negative review, but felt compelled after my experience at this store. I looked on a few other sites because I was curious if this was a reoccurring problem, and turns out there are MANY people who have had very similar experiences. I was in town for vacation and saw this boutique and decided to go in, the merchandise was decent. The owner greeted us friendly upon arrival, so we browsed the store. I went up to glance at the jewelry case and started talking to Francesca herself. I struck up conversion asking if it was the same as the regular retailer at which point she got very defensive (not sure why since they’re a very popular and successful store). She scuffed when I said they have similar products and then went on to bash the store because they have, «tiny stores, clothing made in China, cheap plastic jewelry, etc.» I then proceeded to look in the case and she asked if I wanted to see anything, when I told her the earrings I was looking at she pulled them out and told me they were 49, to which I replied, «Oh not sure I have that much (I am a teacher).» In response she wrinkled her face up and scolded me because its ‘real jewlery’ made by the ‘Indians’ and not «plastic.» A jab from her previous scold about the other awful Francescas. I continued to look and she made a snide comment, «well I guess I’ll be putting these up.» I dont deny that they were original Native American made, but in my defense they didn’t look like what the rest of the town’s original Native pieces looked like. We left and later came back because after thinking about it I was going to purchase some earrings to have as a souvenir. My mother and I went back in and we were waiting on another customer to finish and finally I got a spot at the counter where the young girl made a comment about the turquoise rings being a decent price and she was surprised that nobody was buying them. Francesca then turned to the other associate and said (while looking at me), «WOW, did you hear that? Ha they’re a good price… well there was another lady in here earlier that when I told her these earrings I pulled for her were $ 49 she thought that was too expensive.» At which point I looked over to make sure she was looking at me and she was staring at me with her eyes bulging out. I cannot believe an older woman would behave this way, it was completely uncalled for and outright rude ESPECIALLY if you’re the business owner. Do NOT shop here.

Cute clothes, unique. Drove by, loved what I saw. Went back minutes later to find them closed. Drove 29 miles the next day, closed!!! Store hours not posted on the door, window or website, called, no hours on the recording either! Left message… no return call. Guess business is so good they don’t need mine.