U-Haul Moving & Storage at Gandy Blvd

Umm, I don’t really know how to describe the sheer incompetence that takes place at this particular UHaul location, but it is quite frankly rather astonishing.
I’ve used this Uhaul for a variety of storage needs over the years. The storage prices are just okay. I’m mostly choosing this place over any other purely based on its location.
Anyway, the biggest problem isn’t the facility, because the facility is quite nice as far as storage units go, but the staff is horribly slow and not incredibly friendly.
At one point, my storage unit had remained accidentally unlocked for nearly two weeks before somebody realized it was still slightly open. Really? Then nobody tried to remedy the situation because I was out of the state and just wanted my unit closed. I ended up calling corporate Uhaul, whose staffers were totally bewildered why they couldn’t get in touch with anybody there.
Overall, this place is just OK. Make sure you bring a significant amount of patience if you plan on storing basically anything there.

I rented a pickup truck for 24 hours. The entire experience, from making the reservation to picking up, using, and returning the truck could not have been easier. The staff were all courteous and friendly. The rate was about $ 20 per day plus $ 0.59/mile. I wasn’t traveling far, so the rate worked out much cheaper than other places that charge on an hourly rate.

Todd you need to sort you priorities out. A completely messed up process. Letting folks camp out with a picnic while loading and not allowing the other bay to be used so a truck 2 hours away can be unloaded. Brilliant management.
I highly urge anyone thinking of using this location to think again.

This was the WORST experience I have EVER had with U-​Haul. I was in the Marine Corps for 6 years and used U-​Haul every time, with no issue. EXCEPT this time. Long story short I moved my family from NY to FL. When I unloaded my stuff every thing in the back half of the trailer was soaked and ruined. I took over 100 that’s right ONE HUNDRED pictures and sent them to repwest. It took them 10 days to close my claim and NOT notify me I had to call myself. THey tell me that the above location could not reproduce a leak. SO I call the above location and talk to the GM/​OWNER Todd Raricky. HE tells me it rained pretty hard a couple days in a row and the trailer was checked and it was dry. I said that is NOT a WATER TEST, I was told by SEVERAL uhaul employees that you are supposed to have a person inside the trailer and spray it with and actual hose. I said did you try spraying the back tail gate along the seals of the door on the sides and the bottom. HE SAID HE DID NOT DEEM IT Necessary. I asked him, well if it was all of your belongings, and you SPECIFACLLY TOLD THEM THE BACK WHERE THE DOOR IS IS WHERE IT LEAKS, and that was the only WAY YOU COULD PROVE IT, wouldn’t you find it necessary? OF course he had no answer and just kept repeating the same thing over and over. I WILL NEVER USE U-​Haul EVER EVER AGAIN!!! I WANT MY REFUND I DESERVE A REFUND IN FULL AND SOME SORT OF COMPENSATION for my lost items. I have over 2500 dollars in damages and I will contact a lawyer. I will right the worst reviews every single day about U-​Haul if I have to. I cant wait to blog everywhere that U-​Haul discriminates against disabled veterans and tries to take advantage of them my denying claims and having no one to answer to

I have been using U-​Haul for almost 8 years now. The facility is clean and the staff is always avaialable when needed. I have never encountered any problems and would highly recommend them to those looking for storage space. Prices are resaonable and they have flexible plans.