TAZ – Tech Accessory Zone

Not only was their customer service attentive, personalized, and kind… Their prices were phenomenal. They didn’t charge me for something that was a very easy fix. I would have never known if it wasn’t. They are legitimate, trustworthy, a family owned business. Highly recommend them.

I dropped my iPhone 6 Plus today when I was running. First time I ever cracked my screen! TAZ is close to my work so figured this would be the easiest place to go. They open at 10:00 on Fridays, I showed up at 9:59 and they were already open and helping someone. I showed them my very badly cracked iPhone thinking there is no way they are going to be able to repair this thing. The guy took a look at it told me it would cost $ 129.99 and he could have it fixed in an hour. I went back at 11:00 and my phone screen looked brand new! I also purchased tempered glass for the screen. It’s only $ 10 installed with a repair. They did a great job but I hope I never have to return.

STOP! DONT DO IT! This place is past unprofessional. Okay so my iPhone 6 had water damage and yes I have insurance but thought to myself I need this fixed now! I saw taz was the cheapest around so let me check it might be cheaper then the 150 $ my insurance wanted. I was told by the guy working sure man no problem will have it fixed back to 100% in anywhere from 24 to 48 hours. I was told the price would be 30 to 80 dollars sounds better then going though insurance right? Wrong! That’s what they led me to believe. I wait one day nothing I wait two days nothing I wait three days nothing. On the fourth day I’m sick of waiting! I call to see what’s going on oh here’s the good part. Sorry still not ready where going to look at it today and see if we can even fix it. Say what? Ok so your not sure if it can be fixed and I ask ok if you can fix it how much will it be? He replies between 80 and 150 $!! I finally said forget this im coming to get my phone. It gets better I get my phone turn it on and it works fine! These guys didn’t even try turning it on hoping they could open it up find something wrong and charge me.
I really hope I save someone from making the same mistake I did. If you have insurance on your device use it if not find a better repair shop. This place is a total rip off and made me go without my phone for almost 5 days. They will tell you what you want to hear then later you’ll regret listing to them. I will NEVER go to taz again!

After researching several Tampa iphone repair places, I chose TAZ. Their website had the best iphone screen repair price, a mere $ 10 less than anyone else, but they also had some good reviews and I like supporting family owned businesses. I phoned the store to make sure they were still in business, that they had the 5s screen in stock, and that they could finish the repair by the end of the business day. I was told if I came before 4pm, they could get it done.
I arrived one hour after hanging up with the store. However, as things went wrong, the two employees there, Kyle and Ben, both claimed not to have been the one to speak to me on the phone. Their repair price jumped from the advertised $ 79.99 to $ 109. The excuse provided: «prices have gone up and it is difficult to update our website» and «the owner knows about the problem, but there is nothing he can do because the prices are higher now.» I asked why no one mentioned the pricing on the phone call, but again they claimed they didn’t speak to me. I mentioned that price at the mall somehow was still only $ 89.99, even with these sudden distributor price increases, that I only drove to their location because they were less, but it didn’t matter. I asked what could be done about the surprisingly higher price and I was told «nothing» and «sorry, have a nice day» from Kyle.
The handling of this situation is ridiculous. It is fairly easy to mention to anyone who calls that the website is incorrect and to inform people of the current price before they drive across town. I was very specific about the item being repaired, there is no excuse for not seizing the opportunity to disclose the huge price increase. I said I would write a negative review if they didn’t try to make this right, but that was not an incentive. Everyone knows the pricing of the parts for this repair, it is the labor that is desired. They need to stand behind their advertised prices. They should take a small loss whenever a customer complains until they pay their web designer to remove the pricing page. Or, pay the darn IT person to update it. If I could charge them for the time I wasted driving to their store, I would.
Additionally, before we left the store ANOTHER customer entered and became irritated when they tried to charge her more than their advertised price. She also left the store without leaving her phone for repair.
Bottom line: This family business does not take responsibility for their mistakes and will not try to make things right if something is wrong.

I recently had my shattered IPhone screen replaced here. They did an excellent job and were much better priced than some of their local competitors.

I went to TAZ after Verizon told me my phone was unfixable and I would have to replace it. The volume down button was stuck, which put it in recovery mode. I was extremely upset at the thought of losing a year’s worth of pictures. At Taz they were not only very knowledgeable and friendly, but they had it fixed in 5 minutes. Not only that, they didn’t even charge me when they could’ve commanded a high price. I wouldn’t hesitate to recommend them or to go back.

I went based on the glowing reviews but had a different experience.
I brought my Moto X in for a battery replacement. They replaced the battery and even managed to save the NFC antenna attached to the original battery. So far, so good.
In the process they cracked and destroyed the back of the phone. When I pointed this out to the guy at the counter, he spoke with the tech and said «it was like that».
It wasn’t like that when I brought it in, so I’m not sure which one of them cracked it.
Based on all the other reviews, these guys are good. If you’re taking you’re phone in for work, be sure to have them note any damage (or lack thereof) on your phone before handing it over.
$ 30 for the service, not including battery.

This is one of the friendliest and most honest electronics store I have ever had the pleasure of using. AT&T improperly pushed in my Sim card in my iPhone and apparently bent the housing and the Sim card itself slightly. TAZ opened my phone and simply bent the Sim card and housing back making the phone work. They did not charge me a diagnostic fee or any amount for the service. I requested to at least pay something given they fixed the phone. I believe it was the owner that was extremely friendly saying they did such minimal work, they would be no charge and simply wished me a Merry Christmas. TAZ could have told me anything and probably charged me any amount, and I would not have known better. This phone was a Christmas gift for my daughter and the most important thing was to have it working.
I would highly recommend TAZ to all friends and family.

This was an exceptional experience. The staff is very knowledgeable and honest. They were able to repair my Galaxy S4 in great time at a great price. I would highly recommend them to anyone.

The owner is so very helpful, answers all questions. He tried very hard to rescue my phone from pee damage (yes, baby pee) but after they couldn’t save it, didn’t charge me much and recommended I take it to the Apple store. Don’t know any businessman who would do that. He has my good will! Very highly recommended.

The owner is very helpful, even when the phone is ringing off the hook. He’s always patient with questions. Fixed iPhones for me, is straight shooter and even recommended I take another iPhone to Apple as they could replace for less than he could repair it. (Salt water damage)
Highly recommended.

Great service. Friendly staff. Wide selection of accessories. They did my repair for a reasonable price and then something was wrong with it. I took it back and they spent a lot of time and effort correcting the problem at no charge.