Seven One Seven Parking

I wish I could give this place a negative 100. I used the location in Ybor while going to the movies. We came back and they told us the valet broke my key when starting car. They said they would have a locksmith out and have it fixed. Well the locksmith they called couldn’t make a key for a Lexus. He said he could do it the following day. They called the valet «manager» and he came down and said they would contact me the following day and have the key fixed.
I didn’t hear a word from them the following day. The locksmith came by and said we had to pay for key and they would pay us back. Excuse me? Key was made and then the fun part comes. Now I deal with the company’s office. What a circus. I’m passed from person to person to person. No one knows what I’m talking about. I finally talk to a woman that tells me I have to file a report and it goes through claims. Are you serious?
A month later and many, many, many, many hopes jumped through I get my money back for the key. If I ever see this parking service around… I would rather walk a thousand miles then use them.