Sears Auto Center

When I’m in need of getting my vehicle serviced, there’s only select places I trust. Other than the awesome dealership I visit, this place is next on the list.
Courteous, efficient, flexible and professional, the guys at Sears Auto will take care of whatever you need. I have been purchasing my tires from Sears Auto (previous locations as well) for 5+ years and never have had an issue, in fact I’ve always received stellar service. There are tire specials offered occasionally (be sure to ask) and «road-​hazard coverage» can be purchased for your tires which includes complimentary tire rotation every 5,000 miles and lasts the life of the tire. I highly recommend and have had the luxury of replacing tires under this protection.
This particular Sears Auto has a great location, right in the fringe of the Westshore Mall. Your wait time is improved by the ability for you to peruse the mall, get a bite to eat, or take in a movie. Whenever I drop my car off here, I never feel stuck or stranded like I do at other auto mechanic shops. I highly recommend Sears Auto for your vehicle service needs, if not this one then any other locations as well.

So, I needed a new wiper blade. My co-​worker told me she was going to Sears Auto at Westshore Mall and said she would pick one up for me. She comes back to work from her lunch break without my wiper blade and totally upset because of how she was treated. Tyler the Manager at the Auto Center Westshore Mall, Tampa FL was very rude to her. Very condescending, very disrespectful and doesn’t know how to treat women customers who just want an oil change. Zero stars — women beware.

So, I had a nail in my tire on a weekend and I needed it fixed asap. I drove to a few tire places, which were all slammed, and they either couldn’t do it that day, or they would need me to leave my car for the day. I definitely didn’t want to leave my car, or wait at a place with nothing to do. On my way to Macy’s, I saw the Sears auto center and I thought I would ask. They were also very busy, so it took some time to get helped, but once I spoke to someone, I was very happy. They said it would take a couple hours and that they would text me when it’s ready. The hours were easy to kill at Westshore mall and after a couple stops and a bite to eat, I got the text that it was time. It was a good experience, mostly due to the location, but the staff were very friendly and professional. If you need tires or repair, this is the perfect place to drop it off and then go shopping or see a movie.