Precision Door Service

I want to update the review below. Within hours of posting this I was contacted by Precision Door. The contacted my father and credited his account. Could not ask for better service. Let me start by saying that I was forced to give 1 star because you could not give zero. My father (77 years old) called precision door to fix his garage door. He was in a panic since he had to get my nephew to school and was unable to get his car out of the garage. Precision door takes «taking advantage or the elderly» to an entirely new level. They charged my father $ 1,100 for spring, drum, bearing, cable and roller replacement. This included labor. When I heard about this I remember thinking the price was crazy. I had had the same work done on my door 2 years prior and paid less than $ 500. I asked for a copy of the itemized bill and priced out the parts myself at 5 different places. The more I looked up pricing, the angrier I got. The highest price on parts was from DDM Garage Doors for $ 154. Considering they were only at my father’s home repairing the door for less than 2 hours, he paid over $ 470 per hour labor. DO NOT USE THEM! They should be ashamed of themselves! I just called Precision door and spoke with Brittney about their $ 799 new door special. Apparently this includes a new door, all parts & labor. My father paid $ 1100 for just a repair.

Back in 2007, I had Precision fix my garage springs and do some other work to make my garage door resistant to a hurricane. At the time, I was told my springs would be guaranteed for life ! Since then, they’ve broken twice, and each time the company has honored their guarantee. The latest was today. My spring broke last night and their tech showed up at noon and had my springs fixed in 30 minutes. He also replaced my brackets. My charge? $ 0. Very glad I hired them to do my original work.

Very prompt and courteous.
Same day service.
Technician Bryan was excellent and walked is through everything from start to finish.
Very pleased.
Sherry McDonald

Michael was excellent. They came replaced my broken spring and bearings.

I agree this is a bait and switch company. They had an ad to replace the spring — when they came out, they wanted to replace the whole door. Had another company come out and they replaced the spring and that was all that was needed.

Precision contacted my family member and a partial refund was issued. All parties are satisfied with the outcome.

*****I will start this review by saying that I opted not to use their service due to a very slimy tactic that I will share with you all so that none of you get duped.
I need my garage door opener replaced for a 2 car wooden door garage. I chatted with a person on their site after clicking their ad on google that says «$ 289 garage door opener.»
I ended up calling because the person kept saying that the openers «start» at $ 289.
I call and a person tells me that in addition to the openers «starting» at $ 289, I will also have to pay a $ 29.95 «travel» fee. Of course this fee is waived if I accept the technician a.k.a. rip off artist’s quote which I am sure will mysteriously be much more than $ 289!
Just to give you folks an idea of how badly they are trying to rip you off — when you go to Home Depot’s site and pick the most powerful .5 horsepower opener, it costs $ 169.00 which makes one wonder how much per hour of labor are they charging?
Of course they are not honest and won’t tell you. NEVER agree to an estimate of any kind that requires you to pay a fee whether or not you get the work done.
Avoid these scammers.

The sensors for our garage door opener stopped working, and we called Prestige after reading some very good reviews. The Precision technician advised that, after a brief check of the circuit boards on the opener only, it was «fried,» although he couldn’t see where. He said we needed a new unit. Because we owned an older, heavy garage door, Prestige would not warranty the opener unless we had it installed with a new door. We agreed to that since the existing door was so old (even though it worked just fine) plus a new door would give us a discount on our homeowners insurance. The total job would cost us $ 1,600. After signing the work order and the tech left, we started to feel extremely uneasy. The technician never looked at the sensors or the wiring. Things just didn’t make sense when we thought back at the diagnosis. The next day we called Genie of Clearwater and they said their openers would definitely be warrantied with our existing door. We currently had a ½ hp screw-​driven Genie garage door opener, installed in 2004, and never had a problem with it until now. Our only HUGE mistake was not calling Genie in the first place. Totally didn’t even think about it. A great tech came out and immediately addressed the real problem. He found the wiring to the sensors needed to be cut back and reconnected. The Genie garage door opener still works like a charm. They oiled the door and greased the Genie and we happily paid the $ 80 service call. PLEASE CALL GENIE FIRST. YOU WILL NEVER NEED TO MAKE A SECOND CALL TO PRECISION!

Bait and switch I was quoted 200 $ for springs and when the tech came out said it was 330 $. I don’t think so please leave. Never again

This company did install 2 new doors in 2009. They did a fine job, except they had a hard time applying my deposit to their final billing payment, clerical error. The installation went fine.
On one of the 2 original installed units, they did not install battery back up! to save 25 dollars?
Now 4 years later they came out to replace a motor on of the units, because it ceased, Ouch!
The battery replacement was quoted at 120 dollars, what a rip off!
The repair person that came out, seemed as he was a sales person rather than a technician,.,.,.,.,.,.,.,.,
I personally do not like to have the Sales person be the same person that is doing the job! it gets real weird! I hope the installers are not working by the commission, otherwise my motor would not have to be replaced so soooooon?!