McNatt’s Cleaners & Laundry

Fairly new cashmere sweater came back dirty, with white paint specks, lint and shoulders stretched out in points from the wire hangers. Sharon at the desk was rude. Thought they would be competent because it’s a chain. I’m afraid to look at the other clothes we got back.

Do not bother bringing your clothes here. Dropped off 2 suit jackets, a pair of dress pants, and 3 dress shirts for my boyfriend on a Saturday. Monday afternoon I picked them up expecting everything to be okay. I bring them home and my boyfriend is livid. They ironed on some tags that he could not remove from his bespoke suit. I called the cleaners and they mentioned they could remove it if we brought it back and that next time we have to request a day tag… what ever no big deal. After further inspection things only got worst– there was a tear on the inside of the dress pants– looked like it was caused by a machine. The shirts were shrunk. When he went into the cleaners he asked them how they handled the shirts– the lady looked in the computer and said since they were cotton they just washed them??? If I brought them in and paid for dry cleaning why would you just simply wash them? They expected us to leave the clothes in till the next day so they could remove these iron on barcodes which was not possible seeing as we fly out at 4am the next day. My boyfriend told them he will be in later today to pick it up. Learned my lesson! This place simply does not seem to care! I will be bringing my business elsewhere. I am new to the area and since I had seen a few of these I thought it was a good option… NEVER AGAIN!