McDonald’s

This McDonald’s is the perfect example of how many locations just have no idea how to handle the «All Day Breakfast» menu that the company finally rolled out.
I drove up around 2pm on a Sunday and ordered two sausage burritos and one order of hash browns. I was specifically asked if I wanted sauce with the burritos and I said yes.
When I pulled up to the window, I paid for my order immediately. Only after I had paid, was I asked if I wanted something else instead.
What? Why are you asking me this now? What does this mean? If I ask for something that costs more than what I paid, do you just give me that or do I have to pay the difference?
I smiled though and simply said, «No, I would like exactly what I ordered and paid for.»
She then told me it would be a «few minutes» and asked if I could pull ahead and park in one of the spots marked for drive-​thru customers in front of the store.
All of those spots were occupied by other customers and I’m guessing they ordered breakfast items as well.
After nearly 10 minutes, a woman walked out with my order and initially handed it to a person in another car. Great. Then she found me, handed me the bag and walked back into the store.
Of course, I then had to go into the store because I didn’t have everything I ordered.
Seriously, if McDonald’s is going to offer «All Day Breakfast» then they must make sure they can prepare the food in the same amount of time as they do all their other menu offerings.

I would like an order of your pancakes, please.
Did you just read or hear the words McNuggets? Apparently, the mentally deficient people that work at this McDonald’s drive-​thru did.
My wife and I have lived in the area since mid February of this year (2015). Since then, we have visited this restaurant a total of 6 times. We have not had a single experience that was anything less than hysterically bad. Every time that we have gone here, we have to repeat ourselves multiple times in order for the idiot working the drive thru to pay attention enough to listen to what our order is. And, even though we repeated it multiple times, it is still wrong. In fact, it is not only wrong, but it is cold and wrong.
It takes a special kind of idiot to not be able to produce a medium fry, a medium soft drink, and a standard cheeseburger. This isn’t rocket surgery. These items are literally the core items that your company produces and if you are incapable of getting that simple order right, then you are categorically a retard. In fact, I think an actual retard would have done a better job. Maybe this location should start sourcing its employees through the door greeters at Walmart.
Adding to the humor of dysfunction, the second to last time my wife and I went here, we were not able to pay for the food that we had just ordered. We actually waited for almost 7 minutes at the drive thru window while the person working the drive thru struggled to understand that overly complicated machine that they call a credit card swipe. Once the painfully intelligent employee figured out that the credit card machine was down, they told us that they were not able to help us. Really?! This company is one of the biggest companies on the entire planet and you’re not going to, as a courtesy, give us our $ 4.17 worth of a meal? You already prepared the food. You have already bagged up the food. In fact, you are going to throw away those food the moment I pull away. So, as a note to the management at this location, that a visit to your drive thru, late at night with not a single car in the drive thru through still produces a 7-​minute whole time.
Because we are sadists, we decided to try this McDonald’s again two nights ago. When we went there, we ordered a pretty straightforward meal. I had to repeat myself at least 5 or 6 times to the person working the drive thru, because they were not paying attention. In fact, you could literally hear them talking to other employees about non work related things in the background while I repeated my order over and over again. We said screw this and just drove away. We attempted to contact the store manager via a phone call for over an hour after our disappointing visit, only to not be able to get anything but busy signal when trying to call. As an added bonus, the customer in the car before us waited at the window for 2 or 3 minutes and eventually gave up and pulled away because nobody came to take their money.
This McDonald’s location, and its lack of service, and its inability to get a simple order right are the core reason that I am fully behind automating all fast food positions with robots and replacing the incompetent, entitled, ignorant, inarguably useless people that work here.

I only go if I’m drunk or extremely hungover. All I want are chicken nuggets and they always give me ones that are obviously several hours old and freezing cold. Sometimes I think it’s McDonalds that’s drunk… not me.

Since I started Unilocaling my desire to eat fast food has thankfully dropped into the black hole of oblivion. I don’t care how much Ronald dances and sings across my TV screen on Saturday mornings — McDonald’s is no longer one of my Top 5 places to eat in town. I will occasionally hit a drive-​through late in the day for a Diet Coke or unsweetened ice tea, but the Quarter Pounder with Cheese is no longer my best friend.
That being said, when I met up with Mark & Gigi in Westchase for a Thursday evening Surf Shack taco feast, I didn’t balk when they proposed walking across the parking lot to Mickey D’s for some dessert. Their weekly tradition was to grab a mini strawberry sundae with chopped nuts following the soft tacos, chips and salsa at Surf Shack.
I stood for a few minutes and looked at the menu board. I read about the latest 1100 calorie Triple Cheeseburger Deluxe Meal and nearly gagged at the thought of choking down that massive amount of grilled cow parts. Ugggghs!
Thankfully McDonald’s now has a Hot Peaches & Cream turnover on their menu, and that sounded pretty good for a little dessert. Picture one of the clown’s hot apple or cherry turnovers filled with sliced peaches and a shot of cream, and you’ve got the basic idea. Not too awful, but not something that I’m jonesing about as I sit here typing this review.
McDonald’s AKA Mickey D’s AKA The Golden Arches AKA The Rainbow Room will always be a place that is popular with kids, commuters, working parents, and people who don’t know any better. The food product is cranked out with consistent precision all around the world — it looks the same, smells the same, has the same exact squirt of mustard and ketchup in the exact same spot on the patty, and tastes the same.
I’ll stick to an unsweet tea at the drive-​through and just keep on driving down the road till I find a better choice for a meal.

McDonald’s is the most consistent restaurant in the world, and at this particular McDonald’s, one can CONSISTENLY get the wrong order or cold fries, and sometimes the right order and hot fries. You can also push 2 for Spanish here because for some reason, there have always been a lot of Hispanic ladies working here. It’s like someone called Scotty and had him beam over an El McDonaldso from Puerto Rico and slap that bitch right in the middle of Westchase. Que rrrrrrico! And who wrote the review about the soccer moms flooding this place because they forgot how to cook? Spot on, man. Flawless execution.
Anywho, I stop here almost every Thursday for a skrawburry sundae with nuts after stuffing my fat face with $ 2 tacos at Surf Shack. And I CONSISTENTLY have to ask for the bag of nuts (always wanted to type that) TWICE. It’s like they gold-​plated peanuts and they’re struggling with letting them go. It’s the weirdest thing.
But with all that being said, and cowspiracies aside, the food is fast and devilishly tasty.

Ever once in a while I like to get a fix on some McDonalds French fries and when I do order than I like them right out of the oil nice and hot. I order my fries in the drive thru and they were cold after my taste test and request for new ones. I even told them I would park away from the drive thru window and wait for the new fries but less than 2 mins I got a new batch of COLD fries. Very disappointed my fries fixed could not be met and this store could not be helpful enough to give me something as simple as hot fries :-(I give it 2 stars because maybe it was bad timing for me, most of the time in other McDonalds stores I get my hot fries. Because I didn’t want to be a pain so I drove off and had a few cold fries and throw away the rest… what a waste of my money.

just ok… even for Mcdonalds

Great customer service and quick drive thru-​they definitely cater to the local neighborhood crowd and want to make it «your» McDonald’s.

Hey its a Mcdonalds what more do you want. They have the regular menu and an indoor kids play area just realize that it gets real busy with everyone getting coffee in the morning and then look out for all of the soccer moms in the afternoon who have forgotten how to cook. Overall its a clean decent Mcdonald’s so the words status quo definitely come into play.