Landscape-Fusion

I called and asked for a quote. I live in the Citrus Park area and they told me that because the home is in CP, that the job would need to be in the $ 10−15K range because they were a South Tampa company. They should disclose that ahead of time. I wouldn’t have bothered asking for a quote. Either you serve the Tampa Bay AREA or not.

First off, if you head over to their location, it is a very nice place and you can tell they know their business. We actually just stopped in on a whim, and ended up being impressed enough to ask for them to give us some ideas for a paved walkway we’ve been thinking about. The person we spoke with meticulously took down our information and promised that someone would be over shortly to look at the area, give us ideas and then presumably provide us with a proposal.
It has been 8 days and we still have not received a call. I picked up the phone today and found out that the design people are all off until after new years. This was pretty disappointing as we certainly expected a call last week at some point, but we still have not given up on them. I will update if/​when they get back to us.
UPDATE-​2/​7/​14.
When this was originally written, we had not actually met with anyone at our home. Sometime in early January we had the company come over to assess the situation. The rep quickly took measurements, made some recommendations and agreed to providing us with an estimate, which we received in 2 days. Overall, I felt they were reasonable and we scheduled the work, which would commence when the material came in (pavers for a sidepath extension connecting our driveway to the west side garage entrance door).
The work was done mostly in one day, and then another two days of tweaks to get the path exactly the way we liked it. The Company was very accommodating to our requests and came back several times until we were satisfied. It looks beautiful and is going to enhance the look of the home and we think add value.
I would recommend using them and we likely will have them do other projects as we assess the exterior of our home.
Final Update-​2/​21/​14
This may end up being the longest review in history, but something came up after I thought the job was finished that required the company’s attention. I clearly am not as good at spotting the fine details as others so we had to make one final modification. This was raised on ²⁄₁₁. We sent him a photo and Mike was immediately in agreement and promised that this would be fixed promptly. To insure that we were all clear on exactly what we wanted, Mike sent someone out who did speak with my wife so we were all in agreement. From there, it became a bit of frustration on everyone’s parts as it ended up taking a week to turn a row of pavers in one direction and make sure they were flush mounted so it looked perfect. The reason I decided to write this was when Mike personally came over to do this he sent me a text that essentially said we were «killing him over 2 inches» which I found baffling. I called him immediately to stop the back and forth texting but I never spoke with him. The issue was we had a small gap and he had to cut the last paver to fit it in. But that has to happen all the time, and I have no idea why he would send such an aggressive text message. Did he expect to leave this gap as representative of his company’s work? I’m still confused and he never called me back. I guess he got upset over too many call back’s for what was a relatively small job. But it is our home and we have a right to see that we get something that is as close to perfect as possible. If they had just followed my wife’s guidance in the first place, they probably would never have had to come back once.
In any event, the small gap was filled in, but it was actually installed without any cement being placed in between the two adjoining pavers. I am sure the cut paver isn’t going anywhere but it was disappointing that the job ended on such a sour note. For that, I am going to reduce the overall rating one star. I still would recommend them, but also tell others to be absolutely clear on design and instruction to insure you get what you want done with a minimum of frustration